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- Insurance Claims Management Software
- FileHandler Enterprise
- Guidewire ClaimCenter
- FileHandler Enterprise-vs-Guidewire ClaimCenter
Compare FileHandler Enterprise and Guidewire ClaimCenter 
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Enterprise (58.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
FileHandler Enterprise
Star Rating
(36)4.4 out of 5
Market Segments
Small-Business (50.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about FileHandler EnterpriseGuidewire ClaimCenter
Star Rating
(37)4.5 out of 5
Market Segments
Enterprise (58.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Guidewire ClaimCenterSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guidewire ClaimCenter excels in its "Automated Workflow Management," allowing for seamless task assignments and case collaboration, which enhances overall efficiency in claims processing.
- Reviewers mention that FileHandler Enterprise shines in "Quality of Support," with a G2 rating of 9.5, indicating that users feel well-supported and valued throughout their experience with the software.
- G2 users highlight that Guidewire ClaimCenter's "Claims Tracking" features, particularly "Real-Time Claim Tracking," provide a significant advantage for users needing immediate updates on claim statuses, which is crucial for timely decision-making.
- Users on G2 report that FileHandler Enterprise offers superior "Ease of Use" with a score of 9.0, making it more accessible for small businesses that may not have extensive technical resources.
- Reviewers say that Guidewire ClaimCenter's "Claims Settlement Calculator" is a standout feature, providing users with precise calculations that streamline the settlement process, which is often a complex task.
- Users mention that while both products have strong reporting capabilities, FileHandler Enterprise's "Analytics Dashboards" are particularly praised for their user-friendly interface, making it easier for small businesses to derive insights from their data.
Featured Products
Sponsored
ePayPolicy
(117)
Insurance Billing
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Pricing
Entry-Level Pricing
FileHandler Enterprise
No pricing availableGuidewire ClaimCenter
No pricing availableFree Trial
FileHandler Enterprise
No trial information availableGuidewire ClaimCenter
No trial information availableRatings
Meets Requirements
8.8
32
9.0
32
Ease of Use
9.0
32
8.6
33
Ease of Setup
8.0
22
7.4
24
Ease of Admin
8.9
21
8.7
21
Quality of Support
9.5
31
8.8
32
Has the product been a good partner in doing business?
9.3
20
9.1
21
Product Direction (% positive)
8.5
32
9.6
31
Features by Category
Claims Submission - Insurance Claims Management
Not enough data
Not enough data
Not enough data
Not enough data
Claims Processing - Insurance Claims Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Claims Tracking - Insurance Claims Management
Not enough data
Not enough data
Not enough data
Not enough data
Claims Settlement- Insurance Claims Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk Management - Insurance Claims Management
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and reporting - Insurance Claims Management
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insurance Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
FileHandler Enterprise and Guidewire ClaimCenter are categorized as Insurance Claims Management
Unique Categories
FileHandler Enterprise is categorized as Insurance Suites, Insurance Agency Management Systems, and Insurance Billing
Guidewire ClaimCenter has no unique categories
Reviews
Reviewers' Company Size
FileHandler Enterprise
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guidewire ClaimCenter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
69.4%
Staffing and Recruiting
11.1%
Real Estate
5.6%
Wholesale
2.8%
Transportation/Trucking/Railroad
2.8%
Other
8.3%
Insurance
83.3%
Information Technology and Services
5.6%
Staffing and Recruiting
2.8%
Higher Education
2.8%
Financial Services
2.8%
Other
2.8%
Most Helpful Reviews
FileHandler Enterprise
Most Helpful Favorable Review
Jill J.
Verified User in Insurance
Filehandler Enterprise is very easy to use, especially if you were on the legacy system.
Most Helpful Critical Review
Carly S.
Verified User in Human Resources
To change something small there are so many build costs it isn't worth it at that point.
Guidewire ClaimCenter
Most Helpful Favorable Review
Verified User in Insurance
I like the information all on one summary page
Most Helpful Critical Review
Verified User in Insurance
Sometimes difficult to edit. Some pages have repetitive info
Jill J.
Verified User in Insurance
Filehandler Enterprise is very easy to use, especially if you were on the legacy system.
Verified User in Insurance
I like the information all on one summary page
Carly S.
Verified User in Human Resources
To change something small there are so many build costs it isn't worth it at that point.
Verified User in Insurance
Sometimes difficult to edit. Some pages have repetitive info
Discussions
We currently have FH, but we have not upgraded to FH Enterprises: What is the difference from FH to FH Enterprises
1 comment
Official Response from FileHandler Enterprise
Our claims management software supports the full life cycle of a claim, from intake through payment. It was designed to be efficient and easily...Read more
What is FileHandler Enterprise used for?
1 comment
Official Response from FileHandler Enterprise
FileHandler Enterprise is the ultimate solution for seamless and automated claim workflows. Our state-of-the-art Claim Administration System was designed to...Read more
FileHandler Enterprise has no more discussions with answers
Guidewire ClaimCenter has no discussions with answers
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