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Compare FieldEdge and Service Pro® Software 
Featured Products
At a Glance
Market Segments
Small-Business (84.1% of reviews)
Mid-Market (77.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
FieldEdge
Star Rating
(83)4.1 out of 5
Market Segments
Small-Business (84.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FieldEdgeService Pro® Software
Star Rating
(22)4.4 out of 5
Market Segments
Mid-Market (77.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Service Pro® SoftwareFieldEdge vs Service Pro® Software
When assessing the two solutions, reviewers found Service Pro® Software easier to use, administer, and do business with overall. However, reviewers preferred the ease of set up with FieldEdge.
- Reviewers felt that FieldEdge meets the needs of their business better than Service Pro® Software.
- When comparing quality of ongoing product support, reviewers felt that Service Pro® Software is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Service Pro® Software over FieldEdge.
Pricing
Entry-Level Pricing
FieldEdge
No pricing availableService Pro® Software
No pricing availableFree Trial
FieldEdge
No trial information availableService Pro® Software
No trial information availableRatings
Meets Requirements
8.0
72
7.6
13
Ease of Use
8.1
73
8.5
13
Ease of Setup
7.3
49
7.2
12
Ease of Admin
8.2
48
8.5
12
Quality of Support
8.4
73
8.5
13
Has the product been a good partner in doing business?
8.5
48
8.6
12
Product Direction (% positive)
7.8
70
8.8
10
Features by Category
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
8.5
48
7.9
8
8.7
51
9.1
9
8.4
44
7.5
8
7.4
42
Not enough data
On the Job
8.5
46
8.1
7
8.1
45
7.3
5
6.8
37
Not enough data
7.3
36
5.3
5
6.5
16
Not enough data
After the Job
7.3
47
7.2
9
7.1
46
6.9
8
8.3
51
Not enough data
Feature Not Available
Not enough data
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
FieldEdge and Service Pro® Software are categorized as Field Service Management
Unique Categories
FieldEdge has no unique categories
Service Pro® Software has no unique categories
Reviews
Reviewers' Company Size
FieldEdge
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Service Pro® Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
40.2%
Consumer Services
20.7%
Mechanical or Industrial Engineering
8.5%
Utilities
7.3%
Retail
3.7%
Other
19.5%
Construction
45.5%
Machinery
13.6%
Facilities Services
13.6%
Consumer Services
13.6%
Oil & Energy
4.5%
Other
9.1%
Alternatives
Discussions
FieldEdge has no discussions with answers
Is it possible to set up API pushes or any other notifications?
1 Comment
LL
Hi Zach, thanks for using Service Pro!
This is a capability that's available with some Service Pro packages. Our Customer Success team will reach out...Read more
What are service Pro?
1 Comment
Official Response from Service Pro® Software
MSI Data's software, Service Pro is an end-to-end, cloud-based field service management suite for automating field service work, including repair, preventive...Read more
What is service Pro app?
1 Comment
AK
Thank you for your question! Service Pro Mobile is a true mobile field service app available for iOS, Android, and Windows users. Service Pro Mobile lets...Read more
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