Introducing G2.ai, the future of software buying.Try now
Compare FieldAware by GPS Insight and ServiceMax 
At a Glance
Market Segments
Small-Business (75.0% of reviews)
Mid-Market (40.0% of reviews)
Entry-Level Pricing
$49/Month Up to 2 users
Contact Us 1 User
FieldAware by GPS Insight
Star Rating
(32)4.3 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$49/Month Up to 2 users
Browse all 5 pricing plansServiceMax
Star Rating
(143)4.2 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User
Learn more about ServiceMaxSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceMax excels in streamlining field service operations, leveraging AI-driven scheduling to assign technicians effectively and track work progress in real-time. This capability is particularly beneficial for larger organizations looking for efficiency.
- Users say that FieldAware by GPS Insight offers a user-friendly experience, with features like real-time status updates for employees and easy task allocation. This makes it a great choice for small businesses that need straightforward solutions without the complexity.
- According to verified reviews, ServiceMax has a more robust market presence, which translates to a wider range of features and integrations. However, some users have noted occasional performance issues that can disrupt operations, indicating a need for improvement in reliability.
- Reviewers mention that FieldAware's pricing is very competitive, especially for small teams, with plans starting at just $49/month for up to two users. This affordability is a significant advantage for small businesses looking to manage costs while still accessing essential features.
- Users highlight that while both platforms are generally easy to use, ServiceMax has a slight edge in setup and administration, making it easier for teams to get started and manage the software effectively. This can be crucial for organizations that need to onboard quickly.
- G2 reviewers indicate that FieldAware shines in specific functionalities like employee communication and location tracking, which are highly rated by users. This focus on core features can enhance daily operations for teams that prioritize these aspects.
Pricing
Entry-Level Pricing
FieldAware by GPS Insight
Starter
$49/Month
Up to 2 users
- CRM, Estimating, Invoicing, Payment
- Scheduling, Work Orders, Parts and Services
- Dispatching, Geo Tracking, Notifications
ServiceMax
ServiceMax FSM Enterprise Edition
Contact Us
1 User
- Contact us for more information.
Free Trial
FieldAware by GPS Insight
Free Trial is available
ServiceMax
No trial information availableRatings
Meets Requirements
8.2
29
8.5
126
Ease of Use
8.2
29
8.4
126
Ease of Setup
6.3
14
8.1
71
Ease of Admin
7.3
16
8.1
54
Quality of Support
7.9
29
8.1
122
Has the product been a good partner in doing business?
7.6
16
8.4
53
Product Direction (% positive)
7.6
29
8.5
120
Features by Category
Generative AI
Not enough data
6.6
47
Not enough data
Feature Not Available
Before the Job
9.2
15
8.3
68
8.9
15
8.4
68
9.0
12
8.5
65
8.6
12
8.1
68
On the Job
9.6
14
8.0
59
8.9
9
7.8
65
8.8
8
7.3
58
8.0
9
7.4
58
9.6
8
7.8
55
After the Job
8.7
13
8.2
66
8.6
14
8.2
68
8.9
14
7.7
63
9.0
8
7.6
57
Agentic AI - Field Service Management
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
9.7
5
Categories
Categories
Shared Categories
FieldAware by GPS Insight and ServiceMax are categorized as Field Service Management
Unique Categories
FieldAware by GPS Insight has no unique categories
ServiceMax has no unique categories
Reviews
Reviewers' Company Size
FieldAware by GPS Insight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceMax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
25.0%
Glass, Ceramics & Concrete
15.6%
Consumer Services
9.4%
Hospital & Health Care
6.3%
Civil Engineering
6.3%
Other
37.5%
Information Technology and Services
20.9%
Medical Devices
8.6%
Oil & Energy
6.5%
Telecommunications
5.8%
Computer Software
5.8%
Other
52.5%
Alternatives
Discussions
FieldAware by GPS Insight has no discussions with answers
What is ServiceMax used for?
2 Comments
Official Response from ServiceMax
ServiceMax is a company that keeps the world running. The company offers three Field Service Management (FSM) solutions, including Core, Asset 360, and...Read more
What is field service management software?
1 Comment
Official Response from ServiceMax
Field Service Management (FSM) software eases the complexity and improves the efficiency of how field assets are serviced and maintained. Core capabilities...Read more
What is ServiceMax Salesforce?
1 Comment
Official Response from ServiceMax
ServiceMax is an Independent Software Vendor (ISV) Salesforce partner with solutions built on the Salesforce platform. ServiceMax has three Field Service...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
