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Fathom vs Gong Comparison - What are their main differences? 
Featured Products
At a Glance
Market Segments
Small-Business (78.5% of reviews)
Mid-Market (69.3% of reviews)
Entry-Level Pricing
Free
No pricing available
Fathom
Star Rating
(6,385)5.0 out of 5
Market Segments
Small-Business (78.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansGong
Star Rating
(6,454)4.7 out of 5
Market Segments
Mid-Market (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in conversation intelligence, with users praising its ability to automatically transcribe and analyze sales calls. One user highlighted its "brilliant conversation intelligence" that provides insightful summaries and engagement analysis, making it a powerful tool for sales teams.
- Users say Fathom shines in ease of use, particularly for meeting management. Reviewers appreciate how it seamlessly records meetings and generates transcripts without requiring extra effort, allowing users to focus on discussions rather than logistics.
- According to verified reviews, Gong's overall user satisfaction is notably high, reflected in its impressive G2 Score of 95.01. Users frequently mention the tool's effectiveness in extracting insights from sales calls, which helps inform design decisions and improve sales strategies.
- Reviewers mention that Fathom offers a free entry-level option, making it accessible for small businesses. This feature is particularly appealing to users who are looking for cost-effective solutions without sacrificing functionality, as noted by its high rating among small business users.
- G2 reviewers report that while Gong has a strong presence in the mid-market segment, Fathom's focus on small businesses allows it to cater specifically to their needs. Users appreciate Fathom's tailored features, such as easy access to meeting summaries and action points, which enhance productivity.
- Users say that Gong's implementation process is generally smooth, but some have noted challenges with configuration to match specific workflows. In contrast, Fathom's straightforward setup process is frequently highlighted, with users enjoying its intuitive interface that requires minimal training.
Pricing
Entry-Level Pricing
Fathom
Forever Free
Free
Enjoy the #1 rated AI Meeting Assistant for free forever.
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates
Gong
No pricing availableFree Trial
Fathom
Free Trial is available
Gong
No trial information availableRatings
Meets Requirements
9.6
5,936
9.4
4,946
Ease of Use
9.7
6,063
9.3
5,002
Ease of Setup
9.6
4,719
9.1
1,229
Ease of Admin
9.6
1,848
9.1
770
Quality of Support
9.7
4,506
9.3
3,514
Has the product been a good partner in doing business?
9.7
1,783
9.3
772
Product Direction (% positive)
9.8
5,966
9.0
4,624
Features by Category
Lead Facilitation
Feature Not Available
7.1
350
Feature Not Available
7.3
344
Feature Not Available
7.5
348
Feature Not Available
7.6
347
Organization
Feature Not Available
8.3
352
9.2
670
8.3
348
8.9
664
8.3
349
Performance Analysis
8.4
192
8.5
350
Feature Not Available
8.6
354
Sales Analysis
Feature Not Available
7.8
334
Feature Not Available
7.9
340
Generative AI
8.8
122
8.6
286
9.5
629
8.9
293
Agentic AI - AI Sales Assistant
9.0
58
8.1
54
Feature Not Available
7.9
53
9.0
56
8.2
54
Feature Not Available
8.3
53
9.2
57
8.2
53
Feature Not Available
8.2
53
Feature Not Available
8.1
53
Integrated Workflows
Not enough data
7.8
102
Not enough data
7.9
103
Not enough data
8.3
101
Not enough data
7.3
98
Not enough data
8.5
103
Not enough data
8.4
101
Not enough data
8.5
97
Repeatability and Reportability
Not enough data
8.2
99
Not enough data
8.0
99
Not enough data
7.9
98
Not enough data
8.3
103
Not enough data
7.3
97
AI and Automation
Not enough data
7.8
90
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Generative AI
Not enough data
8.2
91
Agentic AI - Sales Engagement
Not enough data
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
48
Not enough data
8.0
47
Not enough data
8.2
47
Call Analytics
9.7
2030
9.6
2752
|
Verified
9.1
1771
8.8
2467
|
Verified
9.3
1845
9.1
2664
|
Verified
Feature Not Available
8.3
1794
|
Verified
Agent Performance Management
Feature Not Available
8.6
1870
|
Verified
9.2
1903
8.3
2519
|
Verified
9.3
1884
8.7
2305
|
Verified
Generative AI
9.5
1590
8.9
674
Agentic AI - Conversation Intelligence
9.0
491
8.0
135
9.0
489
8.0
134
8.9
488
8.2
133
9.1
479
8.0
135
9.1
489
8.2
135
8.9
472
8.1
135
8.8
465
7.9
134
Customization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
445
Not enough data
Organization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
442
Not enough data
8.9
444
Not enough data
Feature Not Available
Not enough data
8.9
438
Not enough data
Agentic AI - Video CMS
9.1
60
Not enough data
9.1
60
Not enough data
9.3
60
Not enough data
9.2
60
Not enough data
Voice
9.0
2532
Not enough data
9.0
2753
Not enough data
Transcription
9.1
2716
Not enough data
9.4
2566
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Editing
9.2
2383
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
9.1
2236
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
2475
Not enough data
Agentic AI - Transcription
9.1
321
Not enough data
9.1
314
Not enough data
9.0
310
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Feature Not Available
Not enough data
8.6
379
Not enough data
8.6
409
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
CRM Data Enrichment
Not enough data
9.0
402
Not enough data
8.8
389
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Account Management
Not enough data
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
9.7
3197
Not enough data
9.3
3152
Not enough data
9.4
3157
Not enough data
Meeting Insights - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
3158
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
9.0
276
Not enough data
8.8
275
Not enough data
9.0
274
Not enough data
8.9
274
Not enough data
Agentic AI - Sales Analytics
Not enough data
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Data Sourcing
Not enough data
8.5
744
Not enough data
8.7
789
Not enough data
8.5
716
Not enough data
8.9
803
Not enough data
8.6
726
Predictive Analytics
Not enough data
8.1
721
Not enough data
8.4
749
Not enough data
8.2
735
Not enough data
8.3
723
Sales Management
Not enough data
8.6
759
Not enough data
8.2
721
Not enough data
8.7
758
Not enough data
9.0
824
Agentic AI - Sales Coaching
8.9
51
8.1
61
8.8
51
8.5
61
8.7
51
8.3
62
8.9
51
8.3
59
Training
Feature Not Available
9.0
1966
|
Verified
Feature Not Available
9.0
2177
|
Verified
Feature Not Available
8.6
1528
|
Verified
9.5
350
9.2
2216
|
Verified
Feedback
9.4
337
9.3
2371
|
Verified
Feature Not Available
9.0
1852
|
Verified
Feature Not Available
9.0
1895
|
Verified
Feature Not Available
8.8
1605
|
Verified
Feature Not Available
8.9
1791
|
Verified
Feature Not Available
8.9
1878
|
Verified
Feature Not Available
Feature Not Available
Generative AI
9.6
314
8.9
388
Agentic AI - Note-Taking Software
9.2
324
Not enough data
Action Item Detection - AI Note-taking Software
9.6
533
Not enough data
9.7
543
Not enough data
Automatic Transcription - AI Note-taking Software
9.6
534
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.4
492
Not enough data
Language & Accent Support - AI Note-taking Software
9.0
482
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.2
490
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.2
466
Not enough data
Searchable Note Archives - AI Note-taking Software
9.4
482
Not enough data
Speaker Identification - AI Note-taking Software
9.3
499
Not enough data
Categories
Categories
Shared Categories
Fathom and Gong are categorized as Conversation Intelligence, AI Sales Assistant, and Sales Coaching
Unique Categories
Fathom is categorized as Video CMS, Note-Taking Software, Transcription, AI Note-Taking Software, and AI Meeting Assistants
Gong is categorized as Sales Engagement, Sales Analytics, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Fathom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.4%
Computer Software
12.8%
Consulting
10.8%
Information Technology and Services
8.7%
Professional Training & Coaching
4.7%
Other
49.7%
Computer Software
37.5%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.3%
Other
28.4%
Discussions
How do I show it is recording during live Zooms?
9 Comments
SG
You can go into your Fathom Dashboard and see all the recorded Zoom calls, and you can get a unique link to the call you can share.Read more
Fathom has no more discussions with answers
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
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