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- Evolve IP-vs-Hiya Connect Branded Caller ID
Compare Evolve IP and Hiya Connect Branded Caller ID 
At a Glance
Market Segments
Mid-Market (64.3% of reviews)
Mid-Market (50.8% of reviews)
Entry-Level Pricing
Starting at $7.48 1 users/seats Per Month
Starting at $29.00 Per Month
Evolve IP
Star Rating
(71)4.2 out of 5
Market Segments
Mid-Market (64.3% of reviews)
Entry-Level Pricing
Starting at $7.48 1 users/seats Per Month
Browse all 3 pricing plansHiya Connect Branded Caller ID
Star Rating
(65)4.7 out of 5
Market Segments
Mid-Market (50.8% of reviews)
Entry-Level Pricing
Starting at $29.00 Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Evolve IP excels in "Quality of Support" with a score of 9.0, while Hiya Connect Branded Caller ID shines even brighter with a score of 9.5, indicating that users find Hiya's support more responsive and helpful.
- Reviewers mention that Evolve IP's "Ease of Use" is rated at 8.6, which is significantly lower than Hiya Connect's impressive score of 9.6, suggesting that users find Hiya's interface more intuitive and user-friendly.
- G2 users highlight that Evolve IP's "Video Conferencing" feature scores 8.5, whereas Hiya Connect's score of 7.3 indicates that users may find Evolve IP's video capabilities more robust and reliable for meetings.
- Users on G2 report that Evolve IP's "Voicemail to Email" feature is rated at 8.6, while Hiya Connect's "Voicemail to SMS" feature received a lower score of 6.1, suggesting that Evolve IP provides a more effective solution for managing voicemail.
- Reviewers say that Evolve IP's "Integrations" score of 9.1 is higher than Hiya Connect's score of 7.5, indicating that Evolve IP offers a wider range of integrations with other software, enhancing its overall functionality.
- Users report that Evolve IP's "Performance and Reliability" is rated at 8.8, while Hiya Connect's lower score of 7.3 suggests that users may experience more issues with reliability when using Hiya's services.
Pricing
Entry-Level Pricing
Evolve IP
Standard
Starting at $7.48
1 users/seats Per Month
- Tailored Disaster Recovery
- SIP Handsets Supported
- Broadworks PBX Features
Hiya Connect Branded Caller ID
Monthly Volume Packages
Starting at $29.00
Per Month
Tiered pricing packages available for 250; 1,000; or up to 3,000 branded calls per month. Perfect for getting started, small businesses, and growing teams of up to 25 callers.
- Brand up to 3,000 branded calls/month
- Billed monthly via credit card
- Cancel or change plan anytime
Free Trial
Evolve IP
No trial information availableHiya Connect Branded Caller ID
No trial information availableRatings
Meets Requirements
8.5
49
8.9
54
Ease of Use
8.5
51
9.6
56
Ease of Setup
8.6
34
9.6
49
Ease of Admin
8.8
33
9.3
47
Quality of Support
9.0
47
9.5
53
Has the product been a good partner in doing business?
9.2
32
9.4
48
Product Direction (% positive)
9.3
47
9.6
55
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
8.7
13
Not enough data
8.2
14
Not enough data
9.1
13
Not enough data
Business Instant Messaging
9.0
14
Not enough data
8.8
14
Not enough data
Business Instant Messaging
8.5
14
Not enough data
9.4
14
Not enough data
9.1
13
Not enough data
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
8.1
9
Not enough data
7.6
9
Not enough data
7.4
9
Not enough data
8.1
9
Not enough data
Conferencing Options
8.8
8
Not enough data
8.0
9
Not enough data
8.0
10
Not enough data
Application Tools
8.1
7
Not enough data
8.5
8
Not enough data
9.0
8
Not enough data
Quality Assurance
Not enough data
9.1
25
Not enough data
9.0
25
Not enough data
8.8
26
Engagement
Not enough data
9.3
26
Not enough data
8.9
28
Not enough data
8.5
25
Performance
Not enough data
9.1
25
Not enough data
9.2
26
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Collaboration Tools
8.8
10
Not enough data
8.7
9
Not enough data
8.9
9
Not enough data
9.1
9
Not enough data
8.9
9
Not enough data
Meeting Coordination
9.2
10
Not enough data
9.1
11
Not enough data
9.2
10
Not enough data
8.6
11
Not enough data
Software Type
8.5
11
Not enough data
9.1
11
Not enough data
9.1
11
Not enough data
Basic Communication
9.4
26
9.1
37
8.3
20
7.3
33
8.2
21
7.3
32
8.2
21
7.4
30
8.6
23
7.2
31
9.4
24
7.8
31
Access
8.6
22
7.5
31
8.2
20
7.3
30
8.7
19
7.6
30
Advanced Features
7.7
22
7.2
31
8.9
24
7.3
31
9.0
24
8.4
34
Extensions
8.9
12
Not enough data
8.6
12
Not enough data
8.5
11
Not enough data
Features
8.6
13
Not enough data
6.1
12
Not enough data
7.1
13
Not enough data
8.8
13
Not enough data
8.2
13
Not enough data
8.1
12
Not enough data
Categories
Categories
Shared Categories
Evolve IP and Hiya Connect Branded Caller ID are categorized as VoIP
Unique Categories
Evolve IP is categorized as Business Instant Messaging, Screen Sharing, UCaaS Platforms, Audio Conferencing, and Video Conferencing
Hiya Connect Branded Caller ID is categorized as Contact Center Quality Assurance
Reviews
Reviewers' Company Size
Evolve IP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hiya Connect Branded Caller ID
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.1%
Telecommunications
5.7%
Financial Services
5.7%
Education Management
5.7%
Manufacturing
4.3%
Other
71.4%
Financial Services
15.4%
Insurance
12.3%
Hospital & Health Care
7.7%
Retail
6.2%
Marketing and Advertising
6.2%
Other
52.3%
Most Helpful Reviews
Evolve IP
Most Helpful Favorable Review
Verified User in Marketing and Advertising
When you are a group of users with one best goal, you need to have a software that can accommodate all your needs to collaborate, brainstorm effectively, can do it remotely wherever you are, easy to use.
Most Helpful Critical Review
Verified User in Insurance
Outdated phone system, outdated softphone system, call recording retention was not great. Most of the call recordings were hard to retrieve, we had to retrieve them from their archived ftp site. The reporting was difficult to use and not great to easily...
Hiya Connect Branded Caller ID
Most Helpful Favorable Review
Kevin T.
Verified User in Utilities
How our calls look now is great. Also more importantly we're not showing up as suspected spam on Android anymore. Very easy to set up and use.
Most Helpful Critical Review
Mei Ling Y.
Verified User in Information Technology and Services
As they're still changing their way of reporting , some report may not be assessible. Expensive charges compare to similar competitor. Not all Samsung's phone is supported and it took them some time to figure what's happened as it involve developer & updates.
Verified User in Marketing and Advertising
When you are a group of users with one best goal, you need to have a software that can accommodate all your needs to collaborate, brainstorm effectively, can do it remotely wherever you are, easy to use.
Kevin T.
Verified User in Utilities
How our calls look now is great. Also more importantly we're not showing up as suspected spam on Android anymore. Very easy to set up and use.
Verified User in Insurance
Outdated phone system, outdated softphone system, call recording retention was not great. Most of the call recordings were hard to retrieve, we had to retrieve them from their archived ftp site. The reporting was difficult to use and not great to easily...
Mei Ling Y.
Verified User in Information Technology and Services
As they're still changing their way of reporting , some report may not be assessible. Expensive charges compare to similar competitor. Not all Samsung's phone is supported and it took them some time to figure what's happened as it involve developer & updates.
Alternatives
Discussions
Evolve IP has no discussions with answers
What is Hiya Connect used for?
2 comments
VG
Reputation management via caller ID services for major carriers.Read more
Hiya Connect Branded Caller ID has no more discussions with answers
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