Compare Eventbrite and TicketSource 
At a Glance
Market Segments
Small-Business (62.9% of reviews)
Small-Business (100.0% of reviews)
Entry-Level Pricing
Pay As You Go
Free Trial
Eventbrite
Star Rating
(768)4.3 out of 5
Market Segments
Small-Business (62.9% of reviews)
Entry-Level Pricing
Pay As You Go
Browse all 3 pricing plansTicketSource
Star Rating
(10)4.9 out of 5
Market Segments
Small-Business (100.0% of reviews)
Entry-Level Pricing
Free Trial
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Eventbrite excels in its event creation process, scoring 9.1, while TicketSource shines even brighter with a score of 9.6, indicating a more user-friendly interface and additional features for setting up events.
- Reviewers mention that TicketSource offers superior payment processing capabilities, achieving a score of 9.1 compared to Eventbrite's 8.8, which suggests that users find TicketSource's payment options more reliable and easier to navigate.
- G2 users highlight that Eventbrite's mobile check-in feature is rated at 8.8, but TicketSource's score of 8.3 indicates that while both platforms provide mobile check-in, Eventbrite may have a slight edge in this area, particularly in terms of user experience.
- Users on G2 report that TicketSource's customer support is rated higher at 9.1 compared to Eventbrite's 8.4, suggesting that TicketSource may provide more responsive and effective assistance when users encounter issues.
- Reviewers say that Eventbrite's event promotion tools, with a score of 9.2, are robust, but TicketSource's marketing features, particularly in email automation (8.7), are noted for being more customizable and effective in reaching audiences.
- Users report that while both platforms offer community management tools, Eventbrite's group tools score 9.0, indicating a more comprehensive approach to managing attendee engagement compared to TicketSource's offerings.
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Pricing
Entry-Level Pricing
Eventbrite
Essentials
Pay As You Go
The basics you need to start selling tickets in minutes.
- One ticket type (ex. "General Admission")
- Ticketing & registration essentials
- Organizer mobile app
TicketSource
Free for Event Organisers
Free Trial
Our fully featured online box office is free for event organisers to use.
No charge for recording your in-house cash, cheque and complimentary bookings.
No charge to use any of the features for free events. If the event is free, so are we.
- Full feature access
- No charge for in-house bookings
- No charge for free events
Free Trial
Eventbrite
Free Trial is available
TicketSource
Free Trial is available
Ratings
Meets Requirements
8.7
687
9.5
10
Ease of Use
9.0
695
9.3
10
Ease of Setup
8.9
320
9.3
9
Ease of Admin
8.9
319
9.3
9
Quality of Support
8.4
546
9.1
9
Has the product been a good partner in doing business?
8.8
297
8.9
9
Product Direction (% positive)
8.6
663
10.0
9
Features by Category
Registration
9.1
524
9.6
9
8.9
563
9.1
9
8.8
466
9.1
9
8.8
418
8.3
6
8.6
421
9.4
9
Generative AI
Feature Not Available
Feature Not Available
Marketing and Communications
8.7
437
8.3
6
8.4
435
8.7
5
7.8
417
Not enough data
8.2
437
8.1
8
8.4
380
8.3
6
8.2
259
Not enough data
Registration
9.1
524
9.6
9
8.9
563
9.1
9
8.8
466
9.1
9
8.8
418
8.3
6
8.6
421
9.4
9
Marketing and Communications
8.7
437
8.3
6
8.4
435
8.7
5
7.8
417
Not enough data
8.2
437
8.1
8
8.4
380
8.3
6
8.2
259
Not enough data
Event Operations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
93
Not enough data
Feature Not Available
Not enough data
8.3
101
Not enough data
Feature Not Available
Not enough data
8.0
77
Not enough data
Attendee Engagement
8.6
132
Not enough data
8.1
93
Not enough data
8.6
142
Not enough data
8.5
104
Not enough data
8.5
110
Not enough data
Platform
9.0
362
Not enough data
8.7
338
Not enough data
8.3
218
Not enough data
8.6
292
Not enough data
Generative AI
Feature Not Available
Not enough data
Marketing and Communications
8.9
57
Not enough data
8.8
70
Not enough data
9.2
65
Not enough data
8.7
66
Not enough data
8.8
70
Not enough data
Attendee Engagement
8.8
65
Not enough data
8.6
56
Not enough data
8.6
56
Not enough data
Registration
9.3
76
Not enough data
9.1
75
Not enough data
9.2
67
Not enough data
Generative AI
Feature Not Available
Not enough data
Administration
9.2
20
Not enough data
9.3
17
Not enough data
8.7
20
Not enough data
8.8
17
Not enough data
Community Management
9.0
16
Not enough data
8.8
15
Not enough data
8.9
19
Not enough data
8.3
18
Not enough data
Event Management
9.1
21
Not enough data
8.8
21
Not enough data
9.2
20
Not enough data
9.0
20
Not enough data
Box Office
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Eventbrite and TicketSource are categorized as Event Registration & Ticketing and Box Office
Unique Categories
Eventbrite is categorized as Customer-to-Customer (C2C) Community Marketing, Event Management Platforms, and Event Marketing
TicketSource has no unique categories
Reviews
Reviewers' Company Size
Eventbrite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TicketSource
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
9.2%
Non-Profit Organization Management
7.1%
Higher Education
6.5%
Information Technology and Services
5.5%
Computer Software
4.3%
Other
67.5%
Entertainment
30.0%
Music
20.0%
Retail
10.0%
Media Production
10.0%
Libraries
10.0%
Other
20.0%
Most Helpful Reviews
Eventbrite
Most Helpful Favorable Review
Marie G.
Verified User in Automotive
The platform is really friendly and clear. It is easy to plan an event for the first time. being able to do white branding is really a plus.
Most Helpful Critical Review
Verified User in Medical Practice
Connecting my event to a Facebook page I manage did not work. They've done an excellent job hiding a support request form, but have not responded to my request for help.
TicketSource
Most Helpful Favorable Review
Verified User in Music
This programme is straight forward and user friendly. Anyone with a minimal amount of IT skill can easily use it. And there is a friendly, no nonsense customer support dept if you do get stuck.
Most Helpful Critical Review
Marie G.
Verified User in Automotive
The platform is really friendly and clear. It is easy to plan an event for the first time. being able to do white branding is really a plus.
Verified User in Music
This programme is straight forward and user friendly. Anyone with a minimal amount of IT skill can easily use it. And there is a friendly, no nonsense customer support dept if you do get stuck.
Verified User in Medical Practice
Connecting my event to a Facebook page I manage did not work. They've done an excellent job hiding a support request form, but have not responded to my request for help.
Alternatives
Discussions
General
1 comment
PD
This platform can be used with any social media.Read more
Eventbrite has no more discussions with answers
TicketSource has no discussions with answers
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