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- Tebra (previously Kareo + PatientPop)
- Epic-vs-Tebra (previously Kareo + PatientPop)
Compare Epic and Tebra (previously Kareo + PatientPop) 
At a Glance
Market Segments
Enterprise (77.4% of reviews)
Small-Business (88.7% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 1 Provider - Starting Price
Epic
Star Rating
(930)4.2 out of 5
Market Segments
Enterprise (77.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about EpicTebra (previously Kareo + PatientPop)
Star Rating
(234)4.1 out of 5
Market Segments
Small-Business (88.7% of reviews)
Entry-Level Pricing
Contact Us 1 Provider - Starting Price
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Epic excels in Patient Case Management with a score of 8.9, highlighting its comprehensive tracking and management capabilities, while Tebra's score of 8.2 indicates it may not be as robust in this area.
- Users report that Epic's Workflow Optimization for Clinical Documentation is rated at 7.9, which some find less efficient compared to Tebra's higher score of 8.1, suggesting Tebra may offer a more streamlined experience for clinical workflows.
- G2 users note that Epic's Quality of Support is rated at 8.2, which is higher than Tebra's 7.6, indicating that users may find Epic's support more responsive and helpful when issues arise.
- Users on G2 highlight that Epic's Compliance features, particularly in HIPAA Compliance, score an impressive 9.8, while Tebra's score of 8.3 suggests it may not meet the same level of regulatory assurance.
- Reviewers mention that Tebra shines in Ease of Use with a score of 8.6, making it more user-friendly for smaller practices, whereas Epic's score of 8.1 may present a steeper learning curve for new users.
- Users say that Epic's Integration with EHRs is rated at 8.7, which is significantly higher than Tebra's 7.5, indicating that Epic may provide a more seamless experience when connecting with existing electronic health record systems.
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Pricing
Entry-Level Pricing
Epic
No pricing availableTebra (previously Kareo + PatientPop)
Clinical Essentials
Contact Us
1 Provider - Starting Price
Modern, certified EHR built for how you deliver care
- Comprehensive Dashboard
- Tailored Facesheets
- Charting & Documentation
Free Trial
Epic
No trial information availableTebra (previously Kareo + PatientPop)
No trial information availableRatings
Meets Requirements
8.8
765
8.2
197
Ease of Use
8.1
776
8.6
200
Ease of Setup
7.0
92
8.5
109
Ease of Admin
7.6
90
8.4
103
Quality of Support
8.2
729
7.6
194
Has the product been a good partner in doing business?
8.4
88
8.2
103
Product Direction (% positive)
9.0
756
7.9
193
Features by Category
Information Flow
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Experience
Not enough data
8.9
11
Not enough data
Not enough data
Not enough data
9.8
11
Not enough data
9.0
12
Clinical
Not enough data
8.0
25
Not enough data
7.7
25
Not enough data
7.6
22
Financial
Not enough data
7.8
26
Not enough data
7.8
26
Not enough data
8.1
26
Platform
Not enough data
8.3
12
Not enough data
7.8
10
Not enough data
7.8
10
Not enough data
8.5
11
Not enough data
8.5
12
Not enough data
8.3
11
Not enough data
7.4
11
Not enough data
8.2
11
Efficiency
Not enough data
8.3
43
Not enough data
8.4
45
Not enough data
8.1
45
Not enough data
8.1
45
Accuracy
Not enough data
8.0
45
Not enough data
8.5
47
Not enough data
8.0
45
Operations
Not enough data
7.9
54
Not enough data
7.9
52
Not enough data
7.7
54
Not enough data
7.5
46
Not enough data
7.9
45
Not enough data
7.9
47
Not enough data
8.0
53
Not enough data
7.7
50
Generative AI
Not enough data
Feature Not Available
Clinical Workflow Management
9.1
110
8.3
43
8.9
100
8.5
38
8.9
102
7.8
41
9.0
120
8.1
50
Patient Health Information Management
9.0
102
8.5
47
8.8
97
7.8
44
8.9
115
8.2
46
Patient Convenience
Not enough data
7.4
11
Not enough data
7.6
12
Not enough data
7.5
12
Not enough data
8.3
12
Not enough data
7.5
14
Administration
Not enough data
7.2
12
Not enough data
8.9
15
Not enough data
7.2
12
Not enough data
7.1
12
Not enough data
7.1
14
Not enough data
8.8
10
Patient-Centered Functions
Not enough data
8.5
27
Not enough data
8.5
28
Not enough data
7.3
14
Not enough data
8.2
26
Not enough data
7.0
11
Operations
Not enough data
7.8
13
Not enough data
7.9
20
Not enough data
7.4
13
Not enough data
6.9
13
Not enough data
8.0
26
Not enough data
7.8
20
Not enough data
7.3
10
Generative AI
Not enough data
Feature Not Available
Operations Management
8.4
16
7.6
39
8.5
17
7.3
38
8.6
20
7.5
38
7.9
18
7.2
37
Added Efficiencies
8.7
19
7.5
37
9.3
20
8.3
40
9.3
16
8.1
32
8.8
20
8.1
42
Technology
Not enough data
9.5
7
Not enough data
8.6
7
Not enough data
9.5
7
Administration
Not enough data
8.3
5
Not enough data
8.6
6
Not enough data
9.4
6
Compliance
Not enough data
9.8
7
Not enough data
9.8
7
Decision Analysis
8.1
8
Not enough data
7.4
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
Integration
8.3
7
Not enough data
8.6
7
Not enough data
Management
8.3
7
Not enough data
8.1
7
Not enough data
Analytics
8.1
7
Not enough data
7.6
7
Not enough data
8.1
6
Not enough data
Computer-Assisted Coding - Medical Coding
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
9.2
6
Not enough data
8.1
6
Not enough data
6.7
6
Admin and Tech Workflows - Medical Coding
Not enough data
8.1
6
Not enough data
7.9
7
Not enough data
8.1
7
Categories
Categories
Shared Categories
Epic and Tebra (previously Kareo + PatientPop) are categorized as EHR and Medical Practice Management
Unique Categories
Epic is categorized as Clinical Decision Support
Tebra (previously Kareo + PatientPop) is categorized as Patient Intake, Patient Engagement, Clinical Documentation, HIPAA Compliant Messaging, Revenue Cycle Management, Telemedicine, Healthcare Claims Management, Patient Relationship Management (PRM), Patient Scheduling, Medical Billing, and Medical Coding
Reviews
Reviewers' Company Size
Epic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tebra (previously Kareo + PatientPop)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
74.9%
Medical Practice
9.5%
Health, Wellness and Fitness
5.3%
Higher Education
2.3%
Mental Health Care
1.0%
Other
7.0%
Medical Practice
38.3%
Hospital & Health Care
26.1%
Mental Health Care
13.9%
Health, Wellness and Fitness
9.6%
Alternative Medicine
2.6%
Other
9.6%
Most Helpful Reviews
Epic
Most Helpful Favorable Review
Maryam S.
Verified User in Medical Practice
(1) Billing system integration (2) Automatic reminders (3) e-prescribing (4) Document scanning (5) Medication tracking (6) Allows for individualized templates for the patient history and physical examination which saves time when entering patient...
Most Helpful Critical Review
Verified User in Hospital & Health Care
The implementation of the program after using another program.
Tebra (previously Kareo + PatientPop)
Most Helpful Favorable Review
Nichole B.
Verified User in Mental Health Care
I love the different user settings I can adapt for each type of user restricting access to some and giving more access to others. The ease of scheduling and canceling is great for everyday use as well as for training. There are many reports pre-loaded for...
Most Helpful Critical Review
Verified User in Mental Health Care
There needs to be options available within the Kareo App, such as seeing if an appointment is Telehealth or In-Office and having the ability to update that as necessary. It would also help to have Customer Support available for questions.
Maryam S.
Verified User in Medical Practice
(1) Billing system integration (2) Automatic reminders (3) e-prescribing (4) Document scanning (5) Medication tracking (6) Allows for individualized templates for the patient history and physical examination which saves time when entering patient...
Nichole B.
Verified User in Mental Health Care
I love the different user settings I can adapt for each type of user restricting access to some and giving more access to others. The ease of scheduling and canceling is great for everyday use as well as for training. There are many reports pre-loaded for...
Verified User in Hospital & Health Care
The implementation of the program after using another program.
Verified User in Mental Health Care
There needs to be options available within the Kareo App, such as seeing if an appointment is Telehealth or In-Office and having the ability to update that as necessary. It would also help to have Customer Support available for questions.
Alternatives
Discussions
What is the easiest way to access inputting diagnoses?
2 comments
MM
I am searching for this too. I am finding that people are frustrated and possibly not using to exact diagnosis.Read more
What is the easiest way to access inputting diagnoses?
2 comments
CC
if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the...Read more
What does Epic software do?
2 comments
HC
Electronic health record utilized by many hospitals and hospital systemsRead more
W
2 comments
JW
The question implies an inquiry about compensation for writing a positive review for PatientPop.Read more
Can I process credit card payments from patients using Kareo?
1 comment
KH
I am unable to translate this text as it is already in English. If you have text in an unknown language, please provide it for translation.Read more
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