Compare Epic and Pabau 
At a Glance
Market Segments
Enterprise (77.4% of reviews)
Small-Business (98.8% of reviews)
Entry-Level Pricing
No pricing available
Starting at $28.00 Per Month
Epic
Star Rating
(930)4.2 out of 5
Market Segments
Enterprise (77.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about EpicPabau
Star Rating
(175)4.7 out of 5
Market Segments
Small-Business (98.8% of reviews)
Entry-Level Pricing
Starting at $28.00 Per Month
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Epic excels in "Workflow Optimization" with a score of 9.1, highlighting its robust clinical documentation capabilities, while Pabau, although strong, scores slightly lower in this area, indicating that Epic may offer a more comprehensive solution for clinical workflows.
- Reviewers mention that Pabau shines in "Ease of Use" with a score of 8.9, making it more accessible for small businesses, whereas Epic's score of 8.1 suggests a steeper learning curve, particularly for new users.
- G2 users note that Pabau's "Patient Satisfaction Management" feature scores 9.2, reflecting its effectiveness in engaging patients, while Epic's score of 9.3 in "Engagement Measuring" indicates a strong focus on patient interaction but may not be as user-friendly for smaller practices.
- Users on G2 highlight that Epic's "EHR Integration" scores 8.8, which is crucial for seamless clinical documentation, while Pabau's score of 8.5 suggests it may not integrate as smoothly with existing systems, potentially impacting workflow efficiency.
- Reviewers say that Pabau's "Patient Portal" feature scores 9.1, which is praised for its user-friendly interface, while Epic's score of 9.0 indicates a solid offering but may lack some of the intuitive design elements that smaller practices prefer.
- Users report that Epic's "Quality of Support" is rated at 8.2, which is commendable, but Pabau's higher score of 9.0 suggests that users may experience more responsive and effective support when issues arise.
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Pricing
Entry-Level Pricing
Epic
No pricing availablePabau
New Business Package
Starting at $28.00
Per Month
- For brand new businesses' only
- Allows you to have up to 50 clients
- All features included
Free Trial
Epic
No trial information availablePabau
No trial information availableRatings
Meets Requirements
8.8
765
9.1
146
Ease of Use
8.1
776
8.9
148
Ease of Setup
7.0
92
8.4
88
Ease of Admin
7.6
90
8.7
59
Quality of Support
8.2
729
9.1
145
Has the product been a good partner in doing business?
8.4
88
9.1
59
Product Direction (% positive)
9.0
756
9.3
141
Features by Category
Operations
Not enough data
9.1
81
Not enough data
9.3
80
Not enough data
9.3
82
Not enough data
8.9
44
Not enough data
9.1
64
Not enough data
9.2
67
Not enough data
9.4
78
Not enough data
9.4
78
Generative AI
Not enough data
8.9
41
Data Collection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Clinical Workflow Management
9.1
110
9.3
17
8.9
100
Feature Not Available
8.9
102
9.3
20
9.0
120
9.5
27
Patient Health Information Management
9.0
102
9.6
16
8.8
97
9.3
16
8.9
115
9.4
24
Business Administration - Spa Management
Not enough data
9.3
15
Not enough data
9.7
17
Not enough data
9.6
17
Marketing - Spa Management
Not enough data
9.6
14
Not enough data
9.4
14
Not enough data
9.6
14
Guest Experience - Spa Management
Not enough data
10.0
15
Not enough data
9.4
14
Not enough data
9.5
14
Patient-Centered Functions
Not enough data
9.0
47
Not enough data
9.2
45
Not enough data
9.1
48
Not enough data
9.4
54
Not enough data
Feature Not Available
Operations
Not enough data
9.3
53
Not enough data
9.0
45
Not enough data
9.3
50
Not enough data
9.3
49
Not enough data
9.1
48
Not enough data
8.9
44
Not enough data
Feature Not Available
Generative AI
Not enough data
8.0
25
Operations Management
8.4
16
9.0
82
8.5
17
8.9
76
8.6
20
8.9
77
7.9
18
8.7
76
Added Efficiencies
8.7
19
8.6
65
9.3
20
9.0
70
9.3
16
8.6
70
8.8
20
9.2
80
Technology
Not enough data
9.0
12
Not enough data
Feature Not Available
Not enough data
8.8
13
Administration
Not enough data
9.5
14
Not enough data
9.5
17
Not enough data
9.5
18
Compliance
Not enough data
9.4
12
Not enough data
9.4
13
Decision Analysis
8.1
8
Not enough data
7.4
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
Integration
8.3
7
Not enough data
8.6
7
Not enough data
Management
8.3
7
Not enough data
8.1
7
Not enough data
Analytics
8.1
7
Not enough data
7.6
7
Not enough data
8.1
6
Not enough data
Business Management
Not enough data
9.3
42
Not enough data
9.1
43
Not enough data
9.6
48
Not enough data
9.3
45
Marketing
Not enough data
9.5
48
Not enough data
9.4
42
Not enough data
9.3
49
Practice Management
Not enough data
9.5
50
Not enough data
9.2
51
Not enough data
8.9
40
Not enough data
9.2
46
Not enough data
8.7
35
Platform Tools
Not enough data
9.1
45
Not enough data
9.3
39
Not enough data
8.6
45
Categories
Categories
Shared Categories
Epic and Pabau are categorized as EHR and Medical Practice Management
Unique Categories
Epic is categorized as Clinical Decision Support
Pabau is categorized as Patient Case Management, Patient Engagement, Clinical Documentation, Telemedicine, Spa and Salon Management, and Medical Spa
Reviews
Reviewers' Company Size
Epic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pabau
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
74.9%
Medical Practice
9.5%
Health, Wellness and Fitness
5.3%
Higher Education
2.3%
Mental Health Care
1.0%
Other
7.0%
Medical Practice
48.3%
Health, Wellness and Fitness
26.7%
Hospital & Health Care
10.5%
Cosmetics
7.0%
Consumer Services
2.3%
Other
5.2%
Most Helpful Reviews
Epic
Most Helpful Favorable Review
Maryam S.
Verified User in Medical Practice
(1) Billing system integration (2) Automatic reminders (3) e-prescribing (4) Document scanning (5) Medication tracking (6) Allows for individualized templates for the patient history and physical examination which saves time when entering patient...
Most Helpful Critical Review
Verified User in Hospital & Health Care
I wish the ROS and Physical Exam were more defined and had more options.
Pabau
Most Helpful Favorable Review
vicky c.
Verified User in Medical Practice
educational videos calender is clear and easy to see customer support
Most Helpful Critical Review
R S.
Verified User in Medical Practice
Full of bugs, especially in the financials bit which is absolute worst as we cannot rely on the system to show us what is still outstanding for the patient to pay. Payments go missing and then reappear. Nothing adds up or makes sense. keeps happening every...
Maryam S.
Verified User in Medical Practice
(1) Billing system integration (2) Automatic reminders (3) e-prescribing (4) Document scanning (5) Medication tracking (6) Allows for individualized templates for the patient history and physical examination which saves time when entering patient...
vicky c.
Verified User in Medical Practice
educational videos calender is clear and easy to see customer support
Verified User in Hospital & Health Care
I wish the ROS and Physical Exam were more defined and had more options.
R S.
Verified User in Medical Practice
Full of bugs, especially in the financials bit which is absolute worst as we cannot rely on the system to show us what is still outstanding for the patient to pay. Payments go missing and then reappear. Nothing adds up or makes sense. keeps happening every...
Alternatives
Discussions
What is the easiest way to access inputting diagnoses?
2 comments
MM
I am searching for this too. I am finding that people are frustrated and possibly not using to exact diagnosis.Read more
What is the easiest way to access inputting diagnoses?
2 comments
CC
if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the...Read more
What does Epic software do?
2 comments
HC
Electronic health record utilized by many hospitals and hospital systemsRead more
Pabau has no discussions with answers
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