Compare Echobox Social and Socialflow by Piano

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At a Glance
Echobox Social
Echobox Social
Star Rating
(96)4.7 out of 5
Market Segments
Small-Business (63.5% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Echobox Social
Socialflow by Piano
Socialflow by Piano
Star Rating
(18)3.9 out of 5
Market Segments
Mid-Market (44.4% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Socialflow by Piano
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Socialflow by Piano excels in its Content Calendar feature, scoring a remarkable 9.6, which allows for seamless scheduling and planning of social media posts. In contrast, Echobox, while strong in other areas, does not have a comparable feature that matches this level of user satisfaction.
  • Reviewers mention that Echobox shines in its Ease of Use, with a score of 9.5, making it particularly appealing for small businesses looking for a straightforward social media management tool. Socialflow by Piano, however, has a lower Ease of Use rating at 7.5, indicating a steeper learning curve for new users.
  • G2 users highlight the superior Quality of Support provided by Echobox, which received a score of 9.7. Users appreciate the responsiveness and helpfulness of the support team, while Socialflow by Piano's support quality, rated at 7.7, leaves some users wanting more assistance.
  • Users on G2 report that Socialflow by Piano's Approval Workflows feature, rated at 9.3, is highly effective for teams needing to manage content approvals efficiently. Echobox, while strong in other functionalities, does not offer a comparable feature that meets this level of user need.
  • Reviewers mention that Echobox's Campaign Optimization capabilities, scoring 9.5, provide advanced tools for maximizing social media ad performance, which is crucial for businesses focused on paid campaigns. Socialflow by Piano's Campaign Optimization, rated at 8.8, does not offer the same depth of features.
  • Users say that Socialflow by Piano's Users and Permissions feature, rated at 9.8, is particularly robust, allowing for detailed access control within teams. In contrast, Echobox's user management features, while functional, do not provide the same level of granularity, which may be a drawback for larger organizations.
Featured Products
Pricing
Entry-Level Pricing
Echobox Social
No pricing available
Socialflow by Piano
No pricing available
Free Trial
Echobox Social
No trial information available
Socialflow by Piano
No trial information available
Ratings
Meets Requirements
9.1
69
8.0
17
Ease of Use
9.4
69
7.5
17
Ease of Setup
9.4
40
6.9
6
Ease of Admin
9.9
35
8.3
6
Quality of Support
9.5
68
7.7
15
Has the product been a good partner in doing business?
9.7
34
8.0
5
Product Direction (% positive)
9.3
63
6.6
17
Features by Category
Social Media AnalyticsHide 11 FeaturesShow 11 Features
8.0
143
8.2
34
Social Analytics
6.9
17
Not enough data
7.2
17
8.7
5
9.3
25
8.5
9
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
10
Not enough data
6.8
10
Not enough data
Reports & Dashboards
8.8
20
7.5
6
8.4
22
8.3
6
8.9
22
8.1
8
Feature Not Available
Not enough data
Social Media ManagementHide 13 FeaturesShow 13 Features
9.2
408
8.6
64
Content & Collaboration
9.5
40
Not enough data
8.9
39
Not enough data
Feature Not Available
Not enough data
9.2
28
Not enough data
9.7
41
Not enough data
9.6
31
Not enough data
Social Management
9.1
45
8.8
14
9.6
55
9.2
14
9.2
41
8.8
12
9.1
50
8.3
15
Feature Not Available
8.1
9
9.4
25
Not enough data
7.7
13
Not enough data
Social Media AdvertisingHide 28 FeaturesShow 28 Features
Not enough data
8.3
32
Platform Interoperability
Not enough data
Not enough data
Social Functionality
Not enough data
8.7
5
Campaign Management
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
6
Not enough data
7.8
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
7.7
5
Categories
Categories
Shared Categories
Echobox Social
Echobox Social
Socialflow by Piano
Socialflow by Piano
Echobox Social and Socialflow by Piano are categorized as Social Media Management and Social Media Analytics
Unique Categories
Echobox Social
Echobox Social has no unique categories
Socialflow by Piano
Socialflow by Piano is categorized as Social Media Advertising
Reviews
Reviewers' Company Size
Echobox Social
Echobox Social
Small-Business(50 or fewer emp.)
63.5%
Mid-Market(51-1000 emp.)
32.3%
Enterprise(> 1000 emp.)
4.2%
Socialflow by Piano
Socialflow by Piano
Small-Business(50 or fewer emp.)
16.7%
Mid-Market(51-1000 emp.)
44.4%
Enterprise(> 1000 emp.)
38.9%
Reviewers' Industry
Echobox Social
Echobox Social
Online Media
43.8%
Newspapers
14.6%
Publishing
11.5%
Media Production
9.4%
Broadcast Media
6.3%
Other
14.6%
Socialflow by Piano
Socialflow by Piano
Media Production
22.2%
Publishing
16.7%
Online Media
11.1%
Consumer Goods
11.1%
Wholesale
5.6%
Other
33.3%
Most Helpful Reviews
Echobox Social
Echobox Social
Most Helpful Favorable Review
DR
diego r.
Verified User in Media Production

Echobox Made my life and my Ag Fight co workers' lives much easier. It's simple to use and very intuitive, which save us a good amount of time besides increasing our engagement in social media (in our case, specially on Twitter)

Most Helpful Critical Review
LL
Lena L.
Verified User in Online Media

The performance did not match the promised performances. Our reach was WORSE after using it, and since we paid for a whole year, they did not refound

Socialflow by Piano
Socialflow by Piano
Most Helpful Favorable Review
EC
Emma C.
Verified User in Publishing

I love that you can post native video directly to Facebook using SocialFlow. I also like the ability to view analytics on a post in real-time. It's nice that the "queue" and "messages published" are side by side.

Most Helpful Critical Review
Verified User
G
Verified User in Publishing

- The interface looks old. I wish there was an option to more closely view published messages and queues. - I wish it was possible to view metadata for Twitter as you can for Facebook. - The "audience resonance" algorithm is not great and extremely...

Alternatives
Echobox Social
Echobox Social Alternatives
Hootsuite
Hootsuite
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Sprout Social
Sprout Social
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Buffer
Buffer
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Agorapulse
Agorapulse
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Socialflow by Piano
Socialflow by Piano Alternatives
Sprout Social
Sprout Social
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Hootsuite
Hootsuite
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Buffer
Buffer
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Brandwatch Social Media Management
Brandwatch Social Media Management
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Discussions
Echobox Social
Echobox Social Discussions
Can I please make a suggestion to improve user experience?
2 comments
Official Response from Echobox Social
Hi Maribelle, Thank you for this suggestion - we’ve passed it along to our Product team. Should you have any other feature suggestions, we would love...Read more
Is Echobox legit?
2 comments
AV
Yes, it is. Read more
How do i use it with INstagram
1 comment
Official Response from Echobox Social
Hi Tribune Online, You can use Echobox to post articles to your Instagram feed or to an Instagram Story, as well as to share photos to your Instagram...Read more
Socialflow by Piano
Socialflow by Piano Discussions
Monty the Mongoose crying
Socialflow by Piano has no discussions with answers