Compare Echo360 and Zoom Workplace 
At a Glance
Market Segments
Enterprise (53.8% of reviews)
Small-Business (51.4% of reviews)
Entry-Level Pricing
No pricing available
Free
Echo360
Star Rating
(54)4.3 out of 5
Market Segments
Enterprise (53.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Echo360Zoom Workplace
Star Rating
(56,091)4.5 out of 5
Market Segments
Small-Business (51.4% of reviews)
Entry-Level Pricing
Free
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Echo360 vs Zoom Workplace
When assessing the two solutions, reviewers found Zoom Workplace easier to use, set up, and administer. Reviewers also preferred doing business with Zoom Workplace overall.
- Reviewers felt that Zoom Workplace meets the needs of their business better than Echo360.
- When comparing quality of ongoing product support, reviewers felt that Zoom Workplace is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Zoom Workplace over Echo360.
Pricing
Entry-Level Pricing
Echo360
No pricing availableZoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Echo360
No trial information availableZoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.5
44
9.2
43,414
Ease of Use
8.4
44
9.1
43,520
Ease of Setup
7.9
22
9.1
13,722
Ease of Admin
8.1
23
9.0
13,018
Quality of Support
8.3
43
8.7
32,134
Has the product been a good partner in doing business?
9.0
22
9.1
12,183
Product Direction (% positive)
6.5
43
8.3
40,800
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6944
|
Verified
Not enough data
9.1
7179
|
Verified
Not enough data
8.8
6374
|
Verified
Collaboration
Not enough data
8.6
5457
|
Verified
Not enough data
9.1
7172
|
Verified
Not enough data
9.0
6916
|
Verified
Not enough data
8.7
5321
|
Verified
Not enough data
9.3
7531
|
Verified
Functionality
Not enough data
8.6
5405
|
Verified
Not enough data
9.0
6691
|
Verified
Not enough data
8.7
5140
|
Verified
Business Instant Messaging
Not enough data
8.8
564
Not enough data
8.8
596
Not enough data
8.6
576
Business Instant Messaging
Not enough data
9.0
567
Not enough data
9.3
572
Business Instant Messaging
Not enough data
9.0
567
Not enough data
9.0
579
Not enough data
8.6
564
Generative AI - Business Instant Messaging
Not enough data
8.5
32
AI - Business Instant Messaging
Not enough data
8.8
32
Not enough data
8.5
31
Not enough data
8.3
32
Not enough data
8.6
32
Design Tools
Not enough data
8.8
280
Not enough data
8.9
269
Not enough data
8.6
273
Not enough data
8.6
273
Not enough data
8.9
277
Communication Tools
Not enough data
8.9
267
Not enough data
9.1
279
Integrations
Not enough data
8.4
274
Not enough data
9.0
263
Software Offering
Not enough data
8.9
263
Not enough data
9.4
278
Not enough data
9.1
266
Presenter Tools
Not enough data
9.0
17692
Not enough data
8.6
13186
|
Verified
Not enough data
8.8
14148
|
Verified
Not enough data
8.9
18184
|
Verified
Conferencing Options
Not enough data
9.1
20252
|
Verified
Not enough data
9.2
20437
|
Verified
Not enough data
9.3
22484
|
Verified
Application Tools
Not enough data
8.9
16792
|
Verified
Not enough data
9.1
20155
|
Verified
Not enough data
8.9
16841
|
Verified
Platform Basics
Not enough data
8.8
247
Not enough data
8.9
261
Not enough data
7.3
237
Platform Content
Not enough data
7.7
232
Not enough data
7.4
235
Not enough data
8.7
244
Platform Additional Functionality
Not enough data
8.0
260
Not enough data
7.5
237
Inbox Tools
Not enough data
7.6
49
Not enough data
8.2
50
Not enough data
8.4
47
Not enough data
8.3
46
Coordination Tools
Not enough data
8.6
52
Not enough data
8.5
50
Not enough data
7.8
48
Software Options
Not enough data
9.1
48
Not enough data
9.0
52
Assessment delivery
9.5
7
Not enough data
9.8
7
Not enough data
9.7
6
Not enough data
Grading and reporting
8.3
7
Not enough data
6.9
7
Not enough data
8.8
7
Not enough data
8.8
7
Not enough data
Administration
8.0
5
Not enough data
8.6
7
Not enough data
Platform Basics
Not enough data
8.6
43
Not enough data
7.8
41
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
8.3
41
Not enough data
8.2
39
Not enough data
8.2
38
Not enough data
8.6
38
Platform Interoperability
Not enough data
8.7
46
Not enough data
8.2
42
Platform Additional Functionality
Not enough data
8.4
38
Additional Functionality - Visitor Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.5
26
Not enough data
8.6
27
Not enough data
8.8
31
Platform Content
Not enough data
8.4
27
Not enough data
7.9
29
Platform Interoperability
Not enough data
8.6
31
Platform Additional Functionality
Not enough data
8.8
35
Not enough data
8.0
33
Not enough data
8.0
29
Collaboration Tools
Not enough data
9.2
31443
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
15211
|
Verified
Not enough data
9.1
15330
|
Verified
Meeting Coordination
Not enough data
8.9
28755
|
Verified
Not enough data
9.0
27857
|
Verified
Not enough data
8.9
28162
|
Verified
Not enough data
9.0
15717
|
Verified
Software Type
Not enough data
8.9
27259
|
Verified
Not enough data
8.8
14390
|
Verified
Not enough data
9.2
16451
|
Verified
Audience Engagement
9.3
12
Not enough data
8.8
11
Not enough data
9.2
11
Not enough data
9.1
11
Not enough data
Event Support
8.1
9
Not enough data
Feature Not Available
Not enough data
8.5
10
Not enough data
8.8
11
Not enough data
Engagement Analytics
9.4
12
Not enough data
7.8
12
Not enough data
8.2
12
Not enough data
Calendar View
Not enough data
7.9
262
Not enough data
8.2
282
Shared Calendar
Not enough data
8.3
251
Not enough data
8.0
265
Accessibility
Not enough data
8.0
256
Not enough data
7.7
251
Integration
Not enough data
8.0
254
Not enough data
8.0
267
Not enough data
8.2
250
Notifications
Not enough data
8.0
257
Not enough data
7.6
259
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Collaboration
Not enough data
9.8
7
Not enough data
9.5
7
File Types
Not enough data
9.5
7
Not enough data
9.8
7
Not enough data
9.5
7
Edit & Revise
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
9.3
7
Integrate & Embed
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Operating System
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Generative AI
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.3
7
Integrations
Not enough data
8.0
540
Not enough data
8.8
561
Not enough data
9.0
570
Not enough data
7.9
534
Not enough data
7.8
531
Branding & Customizatio
Not enough data
8.3
536
Not enough data
8.7
558
Not enough data
8.3
535
Automatic Rules & Configurations
Not enough data
8.6
537
Not enough data
8.7
552
Not enough data
8.6
569
Reporting Analysis
8.6
7
Not enough data
8.6
7
Not enough data
Course Management
8.1
6
Not enough data
8.8
7
Not enough data
Integration
8.1
6
Not enough data
8.1
7
Not enough data
Customer Assistance
9.3
7
Not enough data
Platform Customization
7.9
7
Not enough data
Data
Not enough data
8.9
55
Not enough data
8.6
64
Interaction
Not enough data
8.1
63
Not enough data
8.6
57
Not enough data
8.6
54
Not enough data
8.2
54
Not enough data
8.1
55
Learning
Not enough data
8.2
54
Not enough data
8.3
61
Content Generation
Not enough data
8.7
62
Not enough data
8.5
64
System
Not enough data
8.1
55
Not enough data
8.7
67
Not enough data
8.3
62
Not enough data
8.4
56
Basic Communication - Cloud PBX
Not enough data
9.1
23
Not enough data
8.9
22
Not enough data
9.1
21
Not enough data
8.3
20
Not enough data
9.4
22
Not enough data
8.9
21
Advanced Features - Cloud PBX
Not enough data
8.6
21
Not enough data
9.0
22
Not enough data
9.3
21
Not enough data
8.8
20
Basic Communication
Not enough data
9.2
1523
Not enough data
9.4
1650
Not enough data
8.9
1349
Not enough data
9.3
1649
Not enough data
9.4
1609
Not enough data
9.1
1116
Access
Not enough data
8.7
1027
Not enough data
8.8
1135
Not enough data
9.0
1334
Advanced Features
Not enough data
8.4
890
Not enough data
8.7
865
Not enough data
Feature Not Available
Extensions
Not enough data
9.0
1767
|
Verified
Not enough data
8.9
1747
|
Verified
Not enough data
8.8
1637
Features
Not enough data
8.9
1651
|
Verified
Not enough data
8.8
1586
Not enough data
9.0
2060
|
Verified
Not enough data
9.2
2324
|
Verified
Not enough data
9.3
2402
|
Verified
Not enough data
8.9
1880
|
Verified
Platform Features
Feature Not Available
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
9.4
6
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Echo360 and Zoom Workplace share no categories
Unique Categories
Echo360 is categorized as Online Learning Platform, Other Education, Classroom Management, Assessment, and Audience Response
Zoom Workplace is categorized as Cloud PBX Platforms, AI Chatbots, Business Scheduling, Business Instant Messaging, Email Client, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Classroom, Productivity Bots, Visitor Management, Digital Signage, Screen and Video Capture, Calendar, VoIP, Video Conferencing, and Document Creation
Reviews
Reviewers' Company Size
Echo360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
48.1%
Hospital & Health Care
9.6%
Education Management
7.7%
E-Learning
5.8%
Information Technology and Services
3.8%
Other
25.0%
Information Technology and Services
8.8%
Computer Software
8.2%
Marketing and Advertising
5.6%
Education Management
5.4%
Higher Education
4.6%
Other
67.3%
Most Helpful Reviews
Echo360
Most Helpful Favorable Review
Verified User in Wireless
The product works great for audience response and student engagement. Anyone can use the ppt. plugin to create questions ahead of time without a license. Their customer service has been great.
Most Helpful Critical Review
Verified User in Higher Education
Echo360 has gone through some hiccups with branding and roadmaps, making big (and ultimately positive) interface changes at inopportune times, or mentioning new features and tools to be launched with no real development timelines. This can make it a...
Zoom Workplace
Most Helpful Favorable Review
Michael H.
Verified User in Computer Software
Video conferencing and group collaboration
Most Helpful Critical Review
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Verified User in Wireless
The product works great for audience response and student engagement. Anyone can use the ppt. plugin to create questions ahead of time without a license. Their customer service has been great.
Michael H.
Verified User in Computer Software
Video conferencing and group collaboration
Verified User in Higher Education
Echo360 has gone through some hiccups with branding and roadmaps, making big (and ultimately positive) interface changes at inopportune times, or mentioning new features and tools to be launched with no real development timelines. This can make it a...
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Discussions
Echo360 has no discussions with answers
How do you rate zoom for companies, what advantages does it offer?
48 comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
26 comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
24 comments
K
The word "app" is commonly understood as an abbreviation for "application," typically referring to a software program designed to perform a specific function...Read more
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