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- Microsoft Dynamics 365 Sales-vs-HubSpot Sales Hub
Compare Dynamics 365 Sales and HubSpot Sales Hub 
At a Glance
Market Segments
Mid-Market (39.2% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
$210/month per user
$0.00
Dynamics 365 Sales
Star Rating
(1,599)3.8 out of 5
Market Segments
Mid-Market (39.2% of reviews)
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansHubSpot Sales Hub
Star Rating
(12,204)4.4 out of 5
Market Segments
Small-Business (61.9% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dynamics 365 Sales excels in Product Catalog management with a score of 9.2, allowing for extensive customization and organization of products, while HubSpot Sales Hub, although strong, scores lower in this area.
- Reviewers mention that HubSpot Sales Hub shines in Email Marketing with a score of 8.8, providing robust tools for campaign management and lead nurturing, whereas Dynamics 365 Sales scores only 7.6, indicating a less comprehensive email marketing solution.
- G2 users highlight that Dynamics 365 Sales offers superior Opportunity and Pipeline Management with a score of 9.0, which is crucial for tracking sales progress, while HubSpot Sales Hub scores 8.8, showing it is effective but not as robust in this critical area.
- Users on G2 report that HubSpot Sales Hub has a more user-friendly interface, reflected in its higher score of 8.7 for Ease of Use, compared to Dynamics 365 Sales, which scores 7.4, suggesting a steeper learning curve for new users.
- Reviewers say that Dynamics 365 Sales provides better Integration APIs with a score of 8.3, allowing for seamless connectivity with other systems, while HubSpot Sales Hub scores slightly lower at 8.2, indicating fewer integration options.
- Users report that HubSpot Sales Hub excels in Customer Support, scoring 8.4, with features like a comprehensive knowledge base and responsive support, while Dynamics 365 Sales scores 8.0, suggesting room for improvement in support services.
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Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
Dynamics 365 Sales
No trial information availableHubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
8.1
1,275
8.6
9,160
Ease of Use
7.4
1,281
8.7
9,579
Ease of Setup
7.2
401
8.4
3,635
Ease of Admin
7.6
384
8.6
2,912
Quality of Support
7.5
1,118
8.6
8,256
Has the product been a good partner in doing business?
7.8
379
8.8
2,868
Product Direction (% positive)
6.3
1,255
8.7
8,741
Features by Category
Sales Force Automation
8.1
952
|
Verified
8.7
5640
|
Verified
7.9
668
|
Verified
Feature Not Available
7.9
891
|
Verified
8.5
5492
|
Verified
7.8
960
|
Verified
8.5
5690
|
Verified
7.6
726
|
Verified
7.8
3813
|
Verified
7.9
855
|
Verified
8.5
4664
|
Verified
7.6
721
|
Verified
7.8
2876
|
Verified
7.8
710
|
Verified
7.9
2785
|
Verified
8.0
760
|
Verified
8.2
2079
Marketing Automation
7.6
745
|
Verified
8.7
5005
|
Verified
7.5
723
|
Verified
8.5
4681
|
Verified
7.8
809
|
Verified
8.8
4811
|
Verified
7.6
633
|
Verified
8.2
4078
|
Verified
Customer Support
8.0
700
|
Verified
8.3
3271
|
Verified
7.8
664
|
Verified
8.2
2105
7.9
686
|
Verified
8.5
2935
|
Verified
7.7
595
|
Verified
8.1
2927
|
Verified
7.9
622
|
Verified
8.3
3164
|
Verified
Reporting & Analytics
7.9
886
|
Verified
8.2
5398
|
Verified
7.9
935
|
Verified
8.4
5754
|
Verified
7.6
776
|
Verified
8.0
3939
|
Verified
Mobile & Social
7.5
548
|
Verified
8.0
3471
|
Verified
7.6
542
|
Verified
8.2
2126
|
Verified
7.4
612
|
Verified
7.7
3791
|
Verified
Platform
8.1
287
|
Verified
8.0
2543
|
Verified
8.1
302
|
Verified
8.3
2157
|
Verified
8.2
295
|
Verified
8.5
2619
|
Verified
7.9
222
|
Verified
8.2
1938
|
Verified
7.9
245
|
Verified
7.6
1637
7.8
271
|
Verified
8.0
2235
|
Verified
7.7
286
|
Verified
8.7
2628
|
Verified
7.8
250
|
Verified
8.1
1335
Integration
7.9
293
|
Verified
8.4
1973
|
Verified
7.8
228
|
Verified
8.2
2079
|
Verified
7.6
234
|
Verified
8.2
1944
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Configuration
Not enough data
9.2
64
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
65
Not enough data
9.1
65
Not enough data
9.1
70
Pricing
Not enough data
8.9
60
Not enough data
8.7
63
Not enough data
Feature Not Available
Not enough data
9.0
61
Not enough data
9.0
67
Not enough data
Feature Not Available
Quoting
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
64
Not enough data
9.1
64
Not enough data
9.1
62
Not enough data
9.2
64
Admin
Not enough data
Feature Not Available
Not enough data
7.9
198
Not enough data
8.5
266
Not enough data
8.3
238
Channels
Not enough data
8.8
63
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.6
284
Not enough data
8.3
227
Not enough data
8.4
199
Not enough data
8.7
285
Not enough data
8.6
274
Not enough data
Feature Not Available
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
480
Not enough data
8.6
576
Not enough data
8.9
603
Not enough data
8.9
610
Organization
Not enough data
9.0
632
Not enough data
8.8
618
Not enough data
8.7
556
Performance Analysis
Not enough data
8.4
511
Not enough data
8.8
619
Sales Analysis
Not enough data
8.5
516
Not enough data
8.8
571
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrated Workflows
Not enough data
8.9
1357
Not enough data
9.0
1398
Not enough data
8.3
1173
Not enough data
8.3
1078
Not enough data
8.9
1250
Not enough data
8.8
1111
Not enough data
8.6
1043
Repeatability and Reportability
Not enough data
8.6
1214
Not enough data
8.8
1278
Not enough data
8.6
1254
Not enough data
8.2
1134
Not enough data
Feature Not Available
AI and Automation
Not enough data
8.4
988
Not enough data
8.3
957
Not enough data
8.3
945
Not enough data
7.9
828
Not enough data
7.8
775
Generative AI
Not enough data
Feature Not Available
Call Analytics
Not enough data
8.3
261
Not enough data
8.0
229
Not enough data
8.2
239
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.7
204
Not enough data
7.9
214
Generative AI
Not enough data
Feature Not Available
Customer Requirements
Not enough data
8.7
181
Not enough data
8.8
172
Not enough data
8.5
173
Contracts
Not enough data
8.7
159
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Revenue
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrations
Not enough data
8.4
432
Not enough data
9.1
626
Not enough data
8.5
497
Not enough data
8.6
486
Not enough data
7.9
401
Branding & Customizatio
Not enough data
8.6
536
Not enough data
8.8
556
Not enough data
8.5
481
Automatic Rules & Configurations
Not enough data
8.8
532
Not enough data
8.9
540
Not enough data
8.5
498
Generative AI
Not enough data
Feature Not Available
Data Sourcing
8.9
19
8.4
1164
8.8
19
8.5
1235
8.7
18
8.3
1106
8.2
19
8.7
1361
8.9
18
8.4
1200
Predictive Analytics
9.0
18
8.2
1161
8.7
18
8.2
1122
8.4
18
7.9
953
8.4
18
8.0
1083
Sales Management
8.9
19
8.8
1376
8.8
18
8.0
1067
8.6
19
8.5
1228
8.8
19
8.9
1438
Content Management
Not enough data
8.4
686
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
698
Not enough data
8.4
685
Analytics
Not enough data
8.5
763
Not enough data
8.5
767
Not enough data
8.5
710
Not enough data
8.3
687
Presentation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Feature Not Available
Not enough data
Calling
Not enough data
8.6
1089
Not enough data
8.2
883
Not enough data
8.6
1052
Not enough data
8.7
1082
Contacts
Not enough data
8.7
1156
Not enough data
8.5
1000
Not enough data
8.7
1061
Insights
Not enough data
9.1
1246
Not enough data
8.7
1089
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
994
Analytics
Not enough data
8.7
1883
Not enough data
8.8
1876
Not enough data
Feature Not Available
Customizations
Not enough data
8.9
1927
Not enough data
8.9
1927
Not enough data
8.8
2020
Not enough data
Feature Not Available
Not enough data
8.9
2005
Generative AI
Not enough data
Feature Not Available
Incentives
Not enough data
8.1
636
Not enough data
8.3
713
|
Verified
Not enough data
7.8
584
|
Verified
Not enough data
8.5
808
Personalization
Not enough data
8.5
830
Not enough data
8.6
957
|
Verified
Not enough data
8.9
1056
|
Verified
Not enough data
8.6
852
|
Verified
Administrative
Not enough data
8.7
887
|
Verified
Not enough data
8.5
767
|
Verified
Not enough data
8.5
726
Categories
Categories
Shared Categories
Dynamics 365 Sales and HubSpot Sales Hub are categorized as CRM, Sales Analytics, and Sales Platforms
Unique Categories
Dynamics 365 Sales is categorized as Sales Coaching
HubSpot Sales Hub is categorized as Sales Acceleration Platforms, Quote-to-Cash, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Visitor Identification, Email Tracking, Sales Performance Management, CPQ, and Business Scheduling
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.8%
Computer Software
8.5%
Retail
4.0%
Marketing and Advertising
3.9%
Financial Services
3.8%
Other
67.0%
Computer Software
16.1%
Information Technology and Services
12.1%
Marketing and Advertising
10.0%
Financial Services
4.3%
Education Management
3.2%
Other
54.4%
Most Helpful Reviews
Dynamics 365 Sales
Most Helpful Favorable Review
Wyeth J.
Verified User in Biotechnology
Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...
Most Helpful Critical Review
Verified User
We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...
HubSpot Sales Hub
Most Helpful Favorable Review
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Most Helpful Critical Review
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Wyeth J.
Verified User in Biotechnology
Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Verified User
We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Alternatives
Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 comments
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
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