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Compare Dynamics 365 Field Service and SalesRabbit 
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At a Glance
Market Segments
Mid-Market (37.6% of reviews)
Small-Business (49.1% of reviews)
Entry-Level Pricing
No pricing available
$0 1 User Maximum
Dynamics 365 Field Service
Star Rating
(155)3.9 out of 5
Market Segments
Mid-Market (37.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 Field ServiceSalesRabbit
Star Rating
(425)4.5 out of 5
Market Segments
Small-Business (49.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0 1 User Maximum
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dynamics 365 Field Service excels in its "Map Design" feature, scoring 9.3, which allows for effective territory mapping and visual representation of service areas. In contrast, SalesRabbit also offers strong mapping capabilities but falls slightly behind with a score of 9.0.
- Reviewers mention that SalesRabbit shines in "Performance Dashboards," achieving a score of 8.9, which provides users with insightful analytics on sales performance. Meanwhile, Dynamics 365 Field Service has a lower score of 8.3 in this area, indicating less robust dashboard functionality.
- G2 users highlight the superior "Custom Territory Mapping" feature in Dynamics 365 Field Service, which scored 9.1, allowing for tailored sales strategies. SalesRabbit, while effective, scored slightly lower at 8.9, suggesting less flexibility in territory customization.
- Users on G2 report that SalesRabbit's "Gamification" features, scoring 8.8, enhance user engagement and motivation among sales teams. Conversely, Dynamics 365 Field Service does not emphasize gamification, which may impact user experience in competitive sales environments.
- Reviewers say that the "Employee Communication" feature in Dynamics 365 Field Service, with a score of 8.4, facilitates better coordination among field service teams. SalesRabbit, however, has a similar score of 8.1, indicating that while both products support communication, Dynamics 365 may offer a slight edge in this area.
- Users report that the "API Integrations" in Dynamics 365 Field Service, scoring 8.8, provide extensive connectivity options with other software, which is crucial for businesses needing seamless data flow. SalesRabbit also performs well in this area but has a slightly lower score, indicating fewer integration options.
Pricing
Entry-Level Pricing
Dynamics 365 Field Service
No pricing availableSalesRabbit
Lite
$0
1 User Maximum
Best for single users who want some lead management capabilities and a route planner.
- Lead Management
- Route Planner
Free Trial
Dynamics 365 Field Service
No trial information availableSalesRabbit
Free Trial is available
Ratings
Meets Requirements
8.6
132
8.8
340
Ease of Use
8.3
134
8.8
355
Ease of Setup
8.0
49
8.7
125
Ease of Admin
8.3
49
8.4
98
Quality of Support
8.3
129
8.7
336
Has the product been a good partner in doing business?
8.4
47
9.1
103
Product Direction (% positive)
7.6
128
9.3
355
Features by Category
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Competition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Document Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration and Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Cartography
Not enough data
9.2
47
Not enough data
9.0
39
Not enough data
8.9
41
Not enough data
9.0
42
Analysis
Not enough data
8.4
47
Not enough data
9.1
48
Not enough data
8.7
44
Not enough data
8.6
45
Reporting
Not enough data
8.7
42
Not enough data
8.4
37
Not enough data
8.7
39
Routing
Not enough data
8.7
49
Not enough data
Feature Not Available
Not enough data
9.0
54
Scheduling
Not enough data
8.5
48
Not enough data
8.3
44
Not enough data
8.1
44
Not enough data
Feature Not Available
Optimization
Not enough data
8.6
49
Not enough data
8.6
50
Not enough data
8.8
46
Analytics
Not enough data
8.9
48
Not enough data
8.7
50
Not enough data
8.9
51
Territory Mapping
Not enough data
9.0
157
Not enough data
9.0
151
Not enough data
8.8
127
Route Planning
9.0
5
8.9
141
Not enough data
8.9
131
Not enough data
9.1
149
Sales Performance Management
Not enough data
8.7
118
8.3
5
8.8
139
8.0
5
8.9
137
Presentation and Forms
7.7
5
8.2
106
Not enough data
8.5
110
Not enough data
8.6
109
Generative AI
7.7
5
Not enough data
Not enough data
Not enough data
Before the Job
8.2
93
Not enough data
8.0
80
Not enough data
8.1
85
Not enough data
7.8
79
Not enough data
On the Job
8.3
90
Not enough data
8.3
101
Not enough data
Feature Not Available
Not enough data
8.2
92
Not enough data
7.7
16
Not enough data
After the Job
8.2
98
Not enough data
8.0
93
Not enough data
7.8
88
Not enough data
8.1
86
Not enough data
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
8.5
94
|
Verified
Not enough data
7.8
83
Not enough data
7.7
74
|
Verified
Not enough data
8.8
114
|
Verified
Personalization
Not enough data
8.3
104
Not enough data
8.4
92
|
Verified
Not enough data
8.8
107
|
Verified
Not enough data
8.5
96
|
Verified
Administrative
Not enough data
8.5
94
|
Verified
Not enough data
8.4
94
|
Verified
Not enough data
8.4
92
Categories
Categories
Shared Categories
Dynamics 365 Field Service and SalesRabbit are categorized as Field Sales
Unique Categories
Dynamics 365 Field Service is categorized as Field Service Management
SalesRabbit is categorized as Location Intelligence, Pest Control, Sales Performance Management, Proposal, Route Planning, and Sales Gamification
Reviews
Reviewers' Company Size
Dynamics 365 Field Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SalesRabbit
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
7.4%
Education Management
5.4%
Computer Software
4.7%
Information Technology and Services
4.0%
Higher Education
3.4%
Other
75.2%
Construction
11.6%
Telecommunications
9.9%
Renewables & Environment
9.0%
Oil & Energy
6.4%
Consumer Services
6.1%
Other
57.1%
Alternatives
Discussions
Dynamics 365 Field Service has no discussions with answers
Is there a free trial?
1 Comment
Official Response from SalesRabbit
We do offer a Lite version that is free. It’ll give you a great introduction to our product and sense for how we improve the sales process. We do not offer a...Read more
Is there a long-term contract?
1 Comment
Official Response from SalesRabbit
Nope! Pay month-to-month or annually for a discount.Read more
Am I charged for inactive users?
1 Comment
Official Response from SalesRabbit
Am I charged for inactive users?Read more
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