Compare Doxy.me and Teladoc 
At a Glance
Market Segments
Small-Business (83.9% of reviews)
Small-Business (42.9% of reviews)
Entry-Level Pricing
$0.00 1 Provider Per Month
No pricing available
Doxy.me
Star Rating
(93)4.5 out of 5
Market Segments
Small-Business (83.9% of reviews)
Entry-Level Pricing
$0.00 1 Provider Per Month
Browse all 4 pricing plansTeladoc
Star Rating
(24)3.0 out of 5
Market Segments
Small-Business (42.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about TeladocSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Doxy.me excels in ease of use with a score of 9.4, while Teladoc falls short with a score of 6.7, making Doxy.me a more user-friendly option for healthcare providers.
- Reviewers mention that Doxy.me's HIPAA compliance score of 9.7 is significantly higher than Teladoc's 7.0, indicating that Doxy.me offers stronger assurances for patient data security and privacy.
- G2 users highlight Doxy.me's superior practice branding capabilities with a score of 8.7 compared to Teladoc's 6.5, allowing healthcare providers to create a more personalized experience for their patients.
- Users on G2 report that Doxy.me's telecommunications score of 9.2 outperforms Teladoc's 7.5, suggesting that Doxy.me provides a more reliable and effective communication platform for telehealth services.
- Reviewers say that Doxy.me's ease of setup is rated at 9.9, which is a significant advantage over Teladoc, making it easier for practices to get started without extensive technical support.
- Users mention that Doxy.me has a higher overall satisfaction rating with a G2 score of 4.5, compared to Teladoc's 3.0, reflecting a more positive user experience and product reliability.
Pricing
Entry-Level Pricing
Doxy.me
Free
$0.00
1 Provider Per Month
We believe that everyone should have access to telemedicine and cost should not stand in the way of delivering equitable virtual care.
- Unlimited call minutes
- Meets HIPAA requirements
- Free BAA agreement
Teladoc
No pricing availableFree Trial
Doxy.me
Free Trial is available
Teladoc
No trial information availableRatings
Meets Requirements
9.1
59
5.7
16
Ease of Use
9.4
64
6.7
15
Ease of Setup
9.9
12
Not enough data
Ease of Admin
9.5
11
Not enough data
Quality of Support
8.2
51
5.5
13
Has the product been a good partner in doing business?
9.1
11
Not enough data
Product Direction (% positive)
7.9
60
4.6
13
Features by Category
Technology
9.2
42
7.5
10
Feature Not Available
7.0
10
7.4
16
7.0
10
Administration
8.7
19
6.5
8
9.0
32
6.5
8
6.1
14
7.0
9
Compliance
9.7
43
7.0
9
9.6
37
7.3
10
Categories
Categories
Shared Categories
Doxy.me and Teladoc are categorized as Telemedicine
Unique Categories
Doxy.me has no unique categories
Teladoc has no unique categories
Reviews
Reviewers' Company Size
Doxy.me
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Teladoc
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Mental Health Care
44.1%
Health, Wellness and Fitness
17.2%
Hospital & Health Care
16.1%
Medical Practice
9.7%
Individual & Family Services
4.3%
Other
8.6%
Wholesale
9.1%
Primary/Secondary Education
9.1%
Medical Practice
9.1%
Individual & Family Services
9.1%
Hospital & Health Care
9.1%
Other
54.5%
Most Helpful Reviews
Doxy.me
Most Helpful Favorable Review
Verified User in Individual & Family Services
Doxy is great for not having to keep scheduled appointments and just having a link to send over and over again for clients! It's also great with the waiting room that families can wait in even if you're in another video call.
Most Helpful Critical Review
Verified User in Professional Training & Coaching
limited capabilities, poor connection issues
Teladoc
Most Helpful Favorable Review
Verified User in Religious Institutions
Don't have to load up the family yo go see a doctor.
Most Helpful Critical Review
Matt P.
Verified User in Leisure, Travel & Tourism
Creating an appointment took nearly 30 minutes. The form asks about non relevant symptoms but makes the fields required. It makes you upload images but doesn't allow files taken from an iphone -- so they need to be converted to jpegs. Also I got to the end...
Verified User in Individual & Family Services
Doxy is great for not having to keep scheduled appointments and just having a link to send over and over again for clients! It's also great with the waiting room that families can wait in even if you're in another video call.
Verified User in Religious Institutions
Don't have to load up the family yo go see a doctor.
Verified User in Professional Training & Coaching
limited capabilities, poor connection issues
Matt P.
Verified User in Leisure, Travel & Tourism
Creating an appointment took nearly 30 minutes. The form asks about non relevant symptoms but makes the fields required. It makes you upload images but doesn't allow files taken from an iphone -- so they need to be converted to jpegs. Also I got to the end...
Discussions
Screen Sharing
1 comment
GJ
Thanks for your question. Screen sharing is available in the Professional-level subscription. Read more
What is Doxy me used for?
1 comment
KU
free (or very inexpensive paid solution) for teleheath visits - easy to set up and BAA available for HIPAA complianceRead more
How do you use Doxy as a patient?
1 comment
KU
As a patient, your provider will email or text you a unique web link (no credentials needed to log in), it takes you to their virtual waiting room, you...Read more
What technology does Teladoc use?
1 comment
MG
You can use your smart phone or computer.
You can have a video or phone appointment if you do not have a camera on your computer.
It is simple. The app...Read more
Teladoc has no more discussions with answers
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