Compare Dovetail and Tetra Insights 
At a Glance
Market Segments
Mid-Market (47.6% of reviews)
Small-Business (58.8% of reviews)
Entry-Level Pricing
Free
$0.00
Dovetail
Star Rating
(146)4.5 out of 5
Market Segments
Mid-Market (47.6% of reviews)
Entry-Level Pricing
Free
Browse all 3 pricing plansTetra Insights
Star Rating
(17)4.6 out of 5
Market Segments
Small-Business (58.8% of reviews)
Entry-Level Pricing
$0.00
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dovetail excels in its Media Library feature, scoring 8.9, which allows for efficient organization and retrieval of various media types, while Tetra Insights, although strong in Tagging with a score of 9.3, lacks the same level of media management capabilities.
- Reviewers mention that Dovetail's Ease of Setup is rated at 8.8, making it user-friendly for new users, whereas Tetra Insights also scores 9.0 but has been noted for a steeper learning curve in some advanced features.
- G2 users highlight Dovetail's superior Sorting functionality with a score of 9.0, which enhances data organization, while Tetra Insights also performs well in this area but does not match the same level of user satisfaction.
- Users on G2 report that Tetra Insights shines in Integrations, scoring 9.3, allowing seamless connectivity with existing applications, whereas Dovetail's integration capabilities are rated lower at 7.2, which may limit its flexibility for some users.
- Reviewers mention that Dovetail's Quality of Support is highly rated at 9.3, indicating a strong customer service experience, while Tetra Insights, although rated slightly higher at 9.5, has received mixed feedback regarding response times.
- Users say that Dovetail's Data Centralization feature, with a score of 8.1, provides a robust platform for managing insights, while Tetra Insights has not been as effective in this area, leading to challenges in data accessibility for some users.
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Pricing
Entry-Level Pricing
Dovetail
Free
Free
Uncover insights fast in video calls, support tickets, docs, and more
- One project
- One channel
- Unlimited users
Tetra Insights
Free and Flexible
$0.00
Download and use Tetra Insights FREE with up to 3 hours audio & video upload per month included. Pay for additional audio & video uploads as you use. Great for very small teams with inconsistent or unknown workload.
- Unlimited Users, unlimited projects, unlimited storage
- Industry leading transcription
- Integrations with Zoom and Google Drive
Free Trial
Dovetail
Free Trial is available
Tetra Insights
Free Trial is available
Ratings
Meets Requirements
8.5
119
8.3
7
Ease of Use
8.6
127
9.0
7
Ease of Setup
8.8
95
9.0
5
Ease of Admin
9.4
35
Not enough data
Quality of Support
9.3
75
9.5
7
Has the product been a good partner in doing business?
9.1
34
10.0
5
Product Direction (% positive)
8.2
114
8.1
6
Features by Category
User Response Methods
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Insights
7.6
30
Not enough data
8.1
30
Not enough data
8.2
31
Not enough data
Generative AI
7.1
26
Feature Not Available
Content Management
8.1
45
Not enough data
8.4
46
Not enough data
8.3
46
Not enough data
Content Discovery
8.2
47
Not enough data
7.5
46
Not enough data
7.9
43
Not enough data
6.3
40
Not enough data
8.1
44
Not enough data
6.9
41
Not enough data
Generative AI
6.3
40
Not enough data
7.7
41
Not enough data
Feedback Source
5.8
12
Not enough data
4.7
11
Not enough data
4.4
12
Not enough data
3.6
11
Not enough data
3.8
10
Not enough data
Feedback Management
8.9
15
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
8.0
15
Not enough data
Insights
4.4
13
Not enough data
8.0
14
Not enough data
6.0
13
Not enough data
Voice
4.6
19
Not enough data
7.1
21
Not enough data
Transcription
6.8
23
Not enough data
7.8
21
Not enough data
6.6
21
Not enough data
6.7
22
Not enough data
Editing
8.3
20
Not enough data
6.1
18
Not enough data
7.7
20
Not enough data
4.4
18
Not enough data
Integration
8.1
18
Not enough data
5.6
16
Not enough data
7.3
16
Not enough data
4.2
16
Not enough data
6.7
15
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
9.3
5
Not enough data
Management
8.3
87
7.7
5
8.7
85
Not enough data
8.6
80
Not enough data
Functionality
6.4
78
Not enough data
9.0
88
9.3
5
8.6
83
8.7
5
7.2
73
9.3
5
Setup
7.4
15
Not enough data
6.8
14
Not enough data
8.5
14
Not enough data
Data
8.2
14
Not enough data
5.9
15
Not enough data
Analysis
6.0
13
Not enough data
4.9
13
Not enough data
6.5
13
Not enough data
6.4
14
Not enough data
4.8
14
Not enough data
6.3
12
Not enough data
5.1
12
Not enough data
Customization
4.9
12
Not enough data
4.2
12
Not enough data
4.7
12
Not enough data
Generative AI
5.4
14
Not enough data
6.5
14
Not enough data
Categories
Categories
Shared Categories
Dovetail and Tetra Insights are categorized as User Research and User Research Repositories
Unique Categories
Dovetail is categorized as Insight Engines, Transcription, Consumer Video Feedback, Experience Management, and Text Analysis
Tetra Insights is categorized as Software Testing
Reviews
Reviewers' Company Size
Dovetail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tetra Insights
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
23.1%
Information Technology and Services
19.6%
Marketing and Advertising
6.3%
Financial Services
5.6%
Research
4.2%
Other
41.3%
Information Technology and Services
17.6%
Management Consulting
11.8%
Legal Services
11.8%
Computer Software
11.8%
Security and Investigations
5.9%
Other
41.2%
Most Helpful Reviews
Dovetail
Most Helpful Favorable Review
Damian L.
Verified User in Computer Software
I love the way Dovetail offers auto-transcribing videos (to my surprise it worked really well with Polish language), and jumping through that video by selecting the right parts from transcription. With highlighter and tagging I can quickly find the most...
Most Helpful Critical Review
Verified User in Information Technology and Services
Transcript does not make sense. No auto-scrolling of transcript - requires scrolling back and forth to review video. No affinity diagramming for tags or insights. Only 1 level of hierarchy for grouping & organization of tags.
Tetra Insights
Most Helpful Favorable Review
Verified User in Computer Software
I really, really like how Tetra Insights is one tool that serves a lot of my needs as an independent researcher. I can upload a video from an interview, quickly create a transcription linked to the video, create synced tags and notes, and pull video reels...
Most Helpful Critical Review
Damian L.
Verified User in Computer Software
I love the way Dovetail offers auto-transcribing videos (to my surprise it worked really well with Polish language), and jumping through that video by selecting the right parts from transcription. With highlighter and tagging I can quickly find the most...
Verified User in Computer Software
I really, really like how Tetra Insights is one tool that serves a lot of my needs as an independent researcher. I can upload a video from an interview, quickly create a transcription linked to the video, create synced tags and notes, and pull video reels...
Verified User in Information Technology and Services
Transcript does not make sense. No auto-scrolling of transcript - requires scrolling back and forth to review video. No affinity diagramming for tags or insights. Only 1 level of hierarchy for grouping & organization of tags.
Discussions
How can I make notes public
2 comments
BA
Dovetail only supports making *insights* public, unfortunately it doesn't support making *notes* public. So the only two ways to tackle this are to either...Read more
Dovetail has no more discussions with answers
Tetra Insights has no discussions with answers
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