Compare Dotdigital and Elfsight 
At a Glance
Market Segments
Mid-Market (44.8% of reviews)
Small-Business (94.3% of reviews)
Entry-Level Pricing
Contact Us
$0.00
Dotdigital
Star Rating
(995)4.3 out of 5
Market Segments
Mid-Market (44.8% of reviews)
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansElfsight
Star Rating
(856)4.8 out of 5
Market Segments
Small-Business (94.3% of reviews)
Entry-Level Pricing
$0.00
Browse all 3 pricing plansFeatured Products
Sponsored
Vandra
(0)
Marketing Automation
Visit Website
Sponsored
Croct
(28)
Marketing Automation
Visit Website
Sponsored
Zikhara AI
(0)
Marketing Automation
Visit Website
Dotdigital vs Elfsight
When assessing the two solutions, reviewers found Elfsight easier to use, set up, and administer. Reviewers also preferred doing business with Elfsight overall.
- Reviewers felt that Elfsight meets the needs of their business better than Dotdigital.
- When comparing quality of ongoing product support, reviewers felt that Elfsight is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Elfsight over Dotdigital.
Pricing
Entry-Level Pricing
Dotdigital
Email & SMS
Contact Us
For marketing teams with a need for basic multi-channel marketing automation.
- Single customer view (30 days)
- Email & SMS marketing
- Transactional email & SMS
Elfsight
Lite
$0.00
Use it for free and upgrade as you grow
- 1 website
- up to 300 views
- Only bug fixes
Free Trial
Dotdigital
Free Trial is available
Elfsight
No trial information availableRatings
Meets Requirements
8.5
831
9.5
488
Ease of Use
8.6
842
9.7
493
Ease of Setup
7.9
409
9.7
304
Ease of Admin
8.4
333
9.6
289
Quality of Support
8.8
812
9.4
450
Has the product been a good partner in doing business?
8.5
333
9.6
284
Product Direction (% positive)
8.8
817
9.1
450
Features by Category
Email Marketing
8.9
474
|
Verified
Not enough data
9.1
465
|
Verified
Not enough data
8.8
457
|
Verified
Not enough data
8.5
430
|
Verified
Not enough data
Online Marketing
8.0
381
|
Verified
Not enough data
8.2
416
|
Verified
Not enough data
8.3
411
|
Verified
Not enough data
8.3
427
|
Verified
Not enough data
7.8
337
Not enough data
Lead Management
8.1
313
|
Verified
Not enough data
8.2
347
|
Verified
Not enough data
8.6
424
|
Verified
Not enough data
7.8
290
|
Verified
Not enough data
7.9
299
|
Verified
Not enough data
7.9
323
|
Verified
Not enough data
7.8
294
|
Verified
Not enough data
7.9
308
|
Verified
Not enough data
Campaign Management
8.4
379
|
Verified
Not enough data
8.1
302
|
Verified
Not enough data
7.6
270
|
Verified
Not enough data
7.5
263
Not enough data
Social
7.0
248
Not enough data
7.4
266
|
Verified
Not enough data
7.2
261
|
Verified
Not enough data
7.3
251
|
Verified
Not enough data
7.1
243
|
Verified
Not enough data
Reporting & Analytics
8.4
438
|
Verified
Not enough data
8.1
355
|
Verified
Not enough data
7.8
327
|
Verified
Not enough data
7.6
307
|
Verified
Not enough data
7.4
274
Not enough data
Platform
8.0
280
|
Verified
Not enough data
8.1
242
|
Verified
Not enough data
8.6
292
|
Verified
Not enough data
7.5
208
|
Verified
Not enough data
7.6
237
|
Verified
Not enough data
8.8
279
|
Verified
Not enough data
7.7
214
|
Verified
Not enough data
Integration
8.2
287
|
Verified
Not enough data
7.9
276
|
Verified
Not enough data
7.5
242
|
Verified
Not enough data
Administration
8.4
123
Not enough data
7.8
112
Not enough data
7.7
118
Not enough data
8.7
118
Not enough data
Feature Not Available
Not enough data
7.7
103
Not enough data
Integrations
7.2
85
Not enough data
7.1
86
Not enough data
7.5
92
Not enough data
7.6
96
Not enough data
Platform
7.8
99
Not enough data
7.9
99
Not enough data
7.5
90
Not enough data
7.9
98
Not enough data
8.1
108
Not enough data
8.3
112
Not enough data
7.6
91
Not enough data
8.7
112
Not enough data
Diagnosis
7.8
205
Not enough data
7.8
211
Not enough data
8.3
236
Not enough data
8.2
208
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
255
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.6
251
Not enough data
8.3
234
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Segmentation
9.3
5
Not enough data
9.0
5
Not enough data
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Triggered Content
Feature Not Available
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Personalized Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
8.0
221
Not enough data
Feature Not Available
Not enough data
7.9
197
Not enough data
8.3
220
Not enough data
Edit
7.6
195
Not enough data
8.7
228
Not enough data
8.3
215
Not enough data
Logistics
8.3
235
Not enough data
7.6
199
Not enough data
8.0
209
Not enough data
8.1
205
Not enough data
Generative AI
7.2
152
Not enough data
7.0
148
Not enough data
Text Messaging
8.6
40
Not enough data
Feature Not Available
Not enough data
8.2
40
Not enough data
7.9
38
Not enough data
8.0
39
Not enough data
7.2
34
Not enough data
8.5
41
Not enough data
8.0
37
Not enough data
SMS Platform
7.7
39
Not enough data
8.5
39
Not enough data
7.4
32
Not enough data
Feature Not Available
Not enough data
7.9
33
Not enough data
8.5
36
Not enough data
Data Sourcing
7.8
62
Not enough data
8.0
61
Not enough data
8.2
59
Not enough data
8.2
65
Not enough data
Intelligence
8.4
61
Not enough data
7.6
55
Not enough data
7.5
55
Not enough data
Platform Basics
8.7
96
Not enough data
8.6
92
Not enough data
Platform Data
8.2
97
Not enough data
7.8
87
Not enough data
8.3
100
Not enough data
8.1
90
Not enough data
Platform Additional Functionality
8.5
50
Not enough data
8.1
91
Not enough data
7.9
84
Not enough data
Functionality
8.0
182
Not enough data
7.9
160
Not enough data
7.9
164
Not enough data
Support
8.0
180
Not enough data
8.4
172
Not enough data
8.8
190
Not enough data
Page Customization
8.9
67
Not enough data
8.3
62
Not enough data
8.3
58
Not enough data
8.2
41
Not enough data
Page Optimization
Feature Not Available
Not enough data
8.5
58
Not enough data
8.1
51
Not enough data
7.3
45
Not enough data
Integrations
7.5
48
Not enough data
8.5
53
Not enough data
7.9
50
Not enough data
Generative AI
7.2
39
Not enough data
Analysis
8.2
80
|
Verified
Not enough data
8.6
94
Not enough data
7.9
78
|
Verified
Not enough data
8.0
80
|
Verified
Not enough data
Campaigns
8.3
80
Not enough data
7.7
75
|
Verified
Not enough data
7.9
77
Not enough data
7.6
73
|
Verified
Not enough data
9.1
100
|
Verified
Not enough data
8.8
93
|
Verified
Not enough data
Engagement
7.8
74
|
Verified
Not enough data
Platform
8.4
93
|
Verified
Not enough data
8.3
82
|
Verified
Not enough data
8.3
78
|
Verified
Not enough data
Categories
Categories
Shared Categories
Dotdigital and Elfsight share no categories
Unique Categories
Dotdigital is categorized as SMS Marketing, Email Template Builder, Personalization, Personalization Engines, Email Deliverability, Customer Journey Analytics, Customer Data Platform (CDP), Landing Page Builders, Communication Platform as a Service, Transactional Email, Mobile Marketing, Marketing Automation, and Push Notification
Elfsight is categorized as E-Commerce Tools
Reviews
Reviewers' Company Size
Dotdigital
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Elfsight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
12.4%
Marketing and Advertising
7.4%
Non-Profit Organization Management
7.3%
Financial Services
3.8%
Consumer Goods
3.4%
Other
65.7%
Marketing and Advertising
16.8%
Design
5.0%
Retail
4.8%
Graphic Design
4.5%
Health, Wellness and Fitness
4.2%
Other
64.7%
Most Helpful Reviews
Dotdigital
Most Helpful Favorable Review
Sarah S.
Verified User in Construction
The integration with our Microsoft Dynamics CRM. We used to have Mad Mimi (which is extremely good for the cost and is a very good basic emailing tool), but DotMailer integration allows customers to update mailing preferences and updates automatically on...
Most Helpful Critical Review
Verified User in Internet
The automation works decently, but it's not all the way there yet. It's difficult to tell if your program is functioning the way you want it to, and the triggers can be pretty limiting. The reporting is not great. Reports that should be easy to access are...
Elfsight
Most Helpful Favorable Review
Shantanu B.
Verified User in Marketing and Advertising
Ease of use in installing the widgets. Ease of managing them in one account.
Most Helpful Critical Review
Georgi P.
Verified User in Retail
I ordered and paid for 12 months for the "Viber Live Chat" App. At the end, the installed app is not a "Chat" it is actually a link that opens Viber on the customer's Desktop or mobile phone. So first of all, it is not a "Viber Live Chat". What if the...
Sarah S.
Verified User in Construction
The integration with our Microsoft Dynamics CRM. We used to have Mad Mimi (which is extremely good for the cost and is a very good basic emailing tool), but DotMailer integration allows customers to update mailing preferences and updates automatically on...
Shantanu B.
Verified User in Marketing and Advertising
Ease of use in installing the widgets. Ease of managing them in one account.
Verified User in Internet
The automation works decently, but it's not all the way there yet. It's difficult to tell if your program is functioning the way you want it to, and the triggers can be pretty limiting. The reporting is not great. Reports that should be easy to access are...
Georgi P.
Verified User in Retail
I ordered and paid for 12 months for the "Viber Live Chat" App. At the end, the installed app is not a "Chat" it is actually a link that opens Viber on the customer's Desktop or mobile phone. So first of all, it is not a "Viber Live Chat". What if the...
Alternatives
Discussions
Can dotMailer track attachments?
2 comments
CL
Yes, if they're added as link or button in email Read more
What's the next big showstopping element or functionality element?
1 comment
MJ
Hi Christophe,
You can view our public facing roadmap here https://r1.dotdigital-pages.com/p/35E-386/the-engagement-cloud-roadmap
Thanks,
MarkRead more
Can I have a loyalist dot digital trooper t shirt
1 comment
MJ
Hi Tony, of course and thanks for the great video review. Please send me a message directly at marketing@dotdigital.comRead more
Could you please make a widget for custom website menus
2 comments
ME
Hello Gina,
Thanks a lot for your suggestion!
We agree that such an app would be a very handy option to adjust your website menu the best way.
We...Read more
Can WhatsApp be used as a live chat tool instead of diverting to the WhatsApp no.?
2 comments
JM
The WhatsApp tool is Amazing. It provides a connection to your WhatsApp when the caller or messager clicks on your tool. Oh yeah, it works better if they...Read more
Will there be a work on adding WeddingWire?
1 comment
Official Response from Elfsight
Dear Michael,
Thank you for your request!
We are sorry that our app still doesn't support WeddingWire! We would be really grateful if you could add...Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
