Compare DonorDock and Keela 
At a Glance
Market Segments
Small-Business (88.1% of reviews)
Small-Business (87.2% of reviews)
Entry-Level Pricing
$300.00 Per Month
Starting at $99.00 Per Month
DonorDock
Star Rating
(136)4.8 out of 5
Market Segments
Small-Business (88.1% of reviews)
Entry-Level Pricing
$300.00 Per Month
Browse all 2 pricing plansKeela
Star Rating
(78)4.6 out of 5
Market Segments
Small-Business (87.2% of reviews)
Entry-Level Pricing
Starting at $99.00 Per Month
Free Trial is available
Learn more about KeelaSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Keela's Reporting feature scores lower at 7.8 compared to DonorDock's impressive 9.0, indicating that DonorDock provides more robust reporting capabilities that users find essential for tracking their fundraising efforts.
- Reviewers mention that DonorDock excels in Interaction Tracking with a score of 9.4, while Keela's score of 8.7 suggests that users may find DonorDock's tools more effective for managing donor relationships and tracking engagement.
- G2 users highlight that DonorDock's Donor Profiles feature is rated at 9.4, significantly higher than Keela's 8.8, indicating that DonorDock offers more comprehensive and user-friendly donor management tools.
- Users on G2 report that Keela's Automation capabilities score 8.3, which is slightly lower than DonorDock's 8.7, suggesting that while both products offer automation, DonorDock may provide a more seamless experience for automating donor communications.
- Reviewers say that DonorDock's Mobile Capabilities are rated at 8.3, compared to Keela's lower score of 6.2, indicating that DonorDock offers a more effective mobile experience for users who need to manage their fundraising efforts on the go.
- Users report that DonorDock's Quality of Support is rated at 9.6, significantly higher than Keela's 8.9, suggesting that users feel more supported and satisfied with the assistance they receive from DonorDock's customer service team.
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DonorDock
(135)
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Visit Website
Pricing
Entry-Level Pricing
DonorDock
Essentials
$300.00
Per Month
For growing nonprofits ready to build stronger donor relationships.
- Unlimited Contact Records
- Free Online Giving
- Automations
Keela
Pricing That Makes Sense
Starting at $99.00
Per Month
- Unlimited Online Training
- Unlimited Email Support
- No Transaction Fees
Free Trial
DonorDock
Free Trial is available
Keela
Free Trial is available
Ratings
Meets Requirements
9.1
106
8.6
71
Ease of Use
9.5
110
9.0
71
Ease of Setup
9.3
91
8.5
52
Ease of Admin
9.5
89
9.0
51
Quality of Support
9.6
105
8.9
68
Has the product been a good partner in doing business?
9.6
89
9.2
51
Product Direction (% positive)
10.0
110
9.5
70
Features by Category
Administration
9.0
75
7.8
51
9.4
71
8.7
47
8.8
63
8.3
41
9.4
72
8.9
48
Fundraising
9.0
67
8.8
51
9.2
62
9.2
53
6.6
37
6.5
34
9.1
56
8.7
51
7.4
34
7.1
35
8.2
48
Feature Not Available
Marketing
8.6
55
8.7
51
8.0
48
7.2
41
Administration
8.6
65
8.7
58
9.4
75
8.8
55
9.1
75
7.8
57
8.6
70
7.6
50
8.3
70
8.0
54
Donor Management
8.4
51
7.5
34
8.3
48
8.1
37
8.5
47
7.4
31
9.2
68
8.2
45
Interoperability
7.6
42
7.3
36
9.4
72
8.5
42
8.7
46
7.9
42
Constituent Management
9.1
51
|
Verified
7.8
47
8.8
54
7.4
48
9.3
63
|
Verified
8.6
54
Marketing Automation
9.0
56
|
Verified
8.7
53
8.5
41
|
Verified
7.2
38
8.9
47
|
Verified
8.2
51
7.7
38
|
Verified
7.2
42
Workflow Automation
8.4
46
|
Verified
7.1
42
9.0
64
|
Verified
7.8
52
8.7
43
|
Verified
7.3
43
Reporting & Analytics
9.1
65
|
Verified
7.5
52
8.8
63
|
Verified
7.9
53
8.8
53
|
Verified
7.2
41
Integrations
8.4
41
7.0
45
9.0
55
|
Verified
8.4
53
7.7
37
6.0
36
Feature Not Available
5.8
34
Proposal Management
Not enough data
6.7
5
Not enough data
5.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.7
5
Fund Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Impact & Outcomes
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
5.3
5
Not enough data
7.2
6
Grant Prospecting
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
6.4
6
Categories
Categories
Shared Categories
DonorDock and Keela are categorized as Fundraising, Donor Management, and Nonprofit CRM
Unique Categories
DonorDock has no unique categories
Keela is categorized as Grant Management and Nonprofit Payment Gateway
Reviews
Reviewers' Company Size
DonorDock
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Keela
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
76.9%
Individual & Family Services
3.0%
Fund-Raising
3.0%
Hospital & Health Care
2.2%
Civic & Social Organization
2.2%
Other
12.7%
Non-Profit Organization Management
55.1%
Performing Arts
5.1%
Education Management
5.1%
Civic & Social Organization
5.1%
Religious Institutions
3.8%
Other
25.6%
Most Helpful Reviews
DonorDock
Most Helpful Favorable Review
Tim H.
Verified User in Non-Profit Organization Management
Donor Dock makes easy to organize donor information, to see how we are doing year over year, to create reports, to check retention rates, to email donors, and to do almost all tasks associated with donor engagement. I particularly like using badges to sort...
Most Helpful Critical Review
Keela
Most Helpful Favorable Review
Elsa P.
Verified User in Performing Arts
Customer service is amazing. Constantly updating to make better. Very easy to navigate and use. An integral tool for us. Email marketing option is easy to use with good amount of customization. Love that you can track donations and revenue through Keela.
Most Helpful Critical Review
Siri v.
Verified User in Farming
When I look up an email address in the whole data base it doesn't always show up. When creating email marketing, the text sometimes turns white or formats weird.
Tim H.
Verified User in Non-Profit Organization Management
Donor Dock makes easy to organize donor information, to see how we are doing year over year, to create reports, to check retention rates, to email donors, and to do almost all tasks associated with donor engagement. I particularly like using badges to sort...
Elsa P.
Verified User in Performing Arts
Customer service is amazing. Constantly updating to make better. Very easy to navigate and use. An integral tool for us. Email marketing option is easy to use with good amount of customization. Love that you can track donations and revenue through Keela.
Siri v.
Verified User in Farming
When I look up an email address in the whole data base it doesn't always show up. When creating email marketing, the text sometimes turns white or formats weird.
Alternatives
Discussions
What makes DonorDock the best Nonprofit CRM?
4 comments
MB
We also see that the value we provide at our price points are second to none.Read more
Does Donor Dock offer Peer to Peer fundraising?
2 comments
Official Response from DonorDock
Hi Marianne!
DonorDock offers some basic peer to peer fundraising capability, including unlimited giving pages that can be created for each peer...Read more
DonorDock has no more discussions with answers
Keela has no discussions with answers
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