Compare Docusign and OneSpan Sign

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At a Glance
Docusign
Docusign
Star Rating
(2,471)4.5 out of 5
Market Segments
Small-Business (39.8% of reviews)
Information
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plans
OneSpan Sign
OneSpan Sign
Star Rating
(761)4.7 out of 5
Market Segments
Small-Business (39.7% of reviews)
Information
Entry-Level Pricing
Starting at $22.00 1 User Per Month
Free Trial is available
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Docusign excels in its "Document Signing" feature, scoring 9.5, while OneSpan Sign closely follows with a score of 9.6, indicating both platforms provide a robust signing experience, but Docusign is slightly more favored for its user-friendly interface.
  • Reviewers mention that OneSpan Sign offers superior "Quality of Support" with a score of 9.3 compared to Docusign's 8.4, highlighting that users appreciate the responsiveness and helpfulness of OneSpan's support team.
  • G2 users indicate that Docusign has a more affordable entry-level price at $10.00, while OneSpan Sign starts at $22.00, making Docusign a more attractive option for small businesses looking to manage costs.
  • Users on G2 report that OneSpan Sign shines in "Regulatory Compliance" with a score of 9.5, which is crucial for industries with strict compliance requirements, while Docusign also performs well with a score of 9.1.
  • Reviewers mention that OneSpan Sign's "Signature Workflow" feature scores 9.3, slightly higher than Docusign's 9.0, suggesting that OneSpan provides a more streamlined process for managing multiple signatures.
  • Users say that Docusign's "Ease of Setup" scores 8.4, which is lower than OneSpan Sign's 8.8, indicating that users find OneSpan's initial setup process to be more straightforward and less time-consuming.
Featured Products
Pricing
Entry-Level Pricing
Docusign
Personal
$10.00
1 User Per Month
Browse all 5 pricing plans
OneSpan Sign
Professional Plan
Starting at $22.00
1 User Per Month
Browse all 2 pricing plans
Free Trial
Docusign
Free Trial is available
OneSpan Sign
Free Trial is available
Ratings
Meets Requirements
9.1
1,999
9.2
627
Ease of Use
9.0
2,008
9.3
626
Ease of Setup
8.4
719
8.8
387
Ease of Admin
8.4
668
8.8
373
Quality of Support
8.3
1,503
9.3
586
Has the product been a good partner in doing business?
8.4
649
9.4
388
Product Direction (% positive)
8.6
1,968
9.3
626
Features by Category
8.8
1,852
9.1
607
Signature Process
9.5
1752
|
Verified
9.6
557
|
Verified
8.9
1642
|
Verified
9.0
456
|
Verified
9.0
1712
|
Verified
9.3
534
|
Verified
8.8
1395
|
Verified
9.0
374
|
Verified
9.0
1633
|
Verified
9.3
518
|
Verified
8.7
1240
|
Verified
9.1
293
8.4
1256
|
Verified
8.7
372
|
Verified
8.9
1592
|
Verified
9.1
511
|
Verified
Security and Scalability
9.1
1394
|
Verified
9.5
472
|
Verified
9.2
1478
|
Verified
9.5
482
|
Verified
9.0
1235
|
Verified
9.3
399
|
Verified
Platform
8.2
655
|
Verified
9.0
281
|
Verified
8.6
721
|
Verified
8.9
304
|
Verified
8.2
554
|
Verified
8.8
184
|
Verified
8.9
748
|
Verified
9.2
339
|
Verified
8.3
554
|
Verified
8.8
222
|
Verified
Not enough data
8.6
9
Functionality
Not enough data
8.8
8
Not enough data
8.6
7
Not enough data
8.3
7
Support
Not enough data
9.0
8
Not enough data
8.6
7
Not enough data
8.3
8
Categories
Categories
Shared Categories
Docusign
Docusign
OneSpan Sign
OneSpan Sign
Docusign and OneSpan Sign are categorized as Google Workspace Office Tools, E-Signature, and E-Signature APIs
Unique Categories
Docusign
Docusign is categorized as SAP Store
OneSpan Sign
OneSpan Sign has no unique categories
Reviews
Reviewers' Company Size
Docusign
Docusign
Small-Business(50 or fewer emp.)
39.8%
Mid-Market(51-1000 emp.)
37.4%
Enterprise(> 1000 emp.)
22.8%
OneSpan Sign
OneSpan Sign
Small-Business(50 or fewer emp.)
39.7%
Mid-Market(51-1000 emp.)
29.9%
Enterprise(> 1000 emp.)
30.4%
Reviewers' Industry
Docusign
Docusign
Real Estate
9.5%
Computer Software
9.0%
Information Technology and Services
8.0%
Financial Services
5.2%
Marketing and Advertising
4.8%
Other
63.4%
OneSpan Sign
OneSpan Sign
Information Technology and Services
13.3%
Financial Services
11.9%
Computer Software
9.9%
Insurance
9.6%
Banking
6.9%
Other
48.3%
Most Helpful Reviews
Docusign
Docusign
Most Helpful Favorable Review
KC
Kristen C.
Verified User in Information Technology and Services

Docusign is a budget-friendly way to get digital signatures in. It gets the job done and there's only minimal training required for our support staff to send out agreements to clients.

Most Helpful Critical Review
AM
Ashley M.
Verified User in Financial Services

Lost 2 clients and thousands of dollars due to docusign sending blank docs. I was told my issue would be "escalated". Well today we just lost another client due to docusign. I called tech support and spoke with a manager named Bruce who is unable to tell me...

OneSpan Sign
OneSpan Sign
Most Helpful Favorable Review
FS
Francis S.
Verified User in Retail

Silanis offers a great base package which is very user friendly and easy to navigate. This ease of use made testing and change management very smooth. This has also allowed us to bring not only our user base but also our support teams quickly up to speed...

Most Helpful Critical Review
Verified User in Banking
GB
Verified User in Banking

It is very heavy on document processing which impacts its overall performance. The XSLTs and document engines need to be optimized further to improve performance.

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Docusign
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Discussions
Docusign
Docusign Discussions
What is the difference between an electronic signature and a digital signature?
5 comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
OneSpan Sign
OneSpan Sign Discussions
Can I stop use the service temporally?
1 comment
RK
Hello! Thanks for your question. The eSignLive Professional Plan is flexible - you can sign up for an annual contract or pay month to month, especially if...Read more
Signed document review
1 comment
RK
Hello, thank you for your questions. 1. Yes, you can access your e-signed documents even after you cancel your subscription with eSignLive. You will however...Read more
What is an electronic signature?
1 comment
Official Response from OneSpan Sign
Its purpose is to capture the intent of the signer to be bound by the terms and conditions in a contract. E-Signature software is designed to facilitate...Read more
Docusign
Docusign
Optimized for quick response
OneSpan Sign
OneSpan Sign
Optimized for quick response