# Can I stop use the service temporally?

Hi,

It's a former DocuSign user. I started the service with monthly plan, and I wanted to stop use it temporally until I need the service again.

I asked them to do so and they deleted my account and couldn't restore my data.

So I'm looking for a new service, and your service seems to perfect for me.

The question is, can I use the service 2 months per a year without any dumb accident like DocuSign did?

Looking forward your answer.

##### Post Metadata
- Posted at: over 10 years ago
- Net upvotes: 1


## Comments
### Comment 1

Hello! Thanks for your question. The eSignLive Professional Plan is flexible - you can sign up for an annual contract or pay month to month, especially if your e-signature usage is sporadic. Rest assured, no "gotcha" pricing or billing scams that lock you in.

Please visit our Pricing & Editions page for more information: https://www.silanis.com/products/edition-and-pricing/

##### Comment Metadata
- Posted at: over 10 years ago
- Author title: VP Product Marketing at OneSpan
- Net upvotes: 1



## Related Product
[OneSpan Sign](https://www.g2.com/products/onespan-sign/reviews)

## Related Category
[E-Signature](https://www.g2.com/categories/e-signature)

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