Compare Docusign and Dropbox Sign (formerly HelloSign)

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At a Glance
Docusign
Docusign
Star Rating
(2,471)4.5 out of 5
Market Segments
Small-Business (39.8% of reviews)
Information
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plans
Dropbox Sign (formerly HelloSign)
Dropbox Sign (formerly HelloSign)
Star Rating
(2,254)4.7 out of 5
Market Segments
Small-Business (79.9% of reviews)
Information
Entry-Level Pricing
$0.00
Browse all 5 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Docusign excels in its document signing capabilities, with a score of 9.5, while Dropbox Sign (formerly HelloSign) closely follows with a score of 9.6, indicating both platforms are highly effective for this core function.
  • Reviewers mention that Dropbox Sign offers a more user-friendly setup process, scoring 9.4 compared to Docusign's 8.4, making it a preferred choice for small businesses looking for quick implementation.
  • G2 users highlight that Dropbox Sign's reminders and expirations feature is particularly robust, earning a score of 9.2, which is higher than Docusign's 8.9, suggesting that users may find it easier to manage document timelines with Dropbox Sign.
  • Users on G2 note that Docusign has a slight edge in regulatory compliance with a score of 9.1, while Dropbox Sign scores 9.3, indicating both platforms are reliable but Docusign may have a stronger reputation in highly regulated industries.
  • Reviewers say that the performance and reliability of Dropbox Sign is impressive, scoring 9.3, which is higher than Docusign's 8.9, suggesting that users may experience fewer issues with downtime or lag when using Dropbox Sign.
  • Users report that Docusign's custom branding options score lower at 8.2 compared to Dropbox Sign's 8.7, indicating that businesses looking to maintain brand consistency may find Dropbox Sign more accommodating in this area.
Featured Products
Pricing
Entry-Level Pricing
Docusign
Personal
$10.00
1 User Per Month
Browse all 5 pricing plans
Dropbox Sign (formerly HelloSign)
Free
$0.00
Browse all 5 pricing plans
Free Trial
Docusign
Free Trial is available
Dropbox Sign (formerly HelloSign)
Free Trial is available
Ratings
Meets Requirements
9.1
1,999
9.3
1,615
Ease of Use
9.0
2,008
9.3
1,636
Ease of Setup
8.4
719
9.4
783
Ease of Admin
8.4
668
9.3
782
Quality of Support
8.3
1,503
8.9
1,129
Has the product been a good partner in doing business?
8.4
649
9.4
741
Product Direction (% positive)
8.6
1,968
8.5
1,461
Features by Category
8.8
1,852
9.1
1,370
Signature Process
9.5
1752
|
Verified
9.6
1304
|
Verified
8.9
1642
|
Verified
9.2
1217
|
Verified
9.0
1712
|
Verified
9.2
1284
|
Verified
8.8
1395
|
Verified
8.9
930
|
Verified
9.0
1633
|
Verified
9.3
1159
|
Verified
8.7
1240
|
Verified
8.9
684
8.4
1256
|
Verified
9.0
778
|
Verified
8.9
1592
|
Verified
9.1
1166
|
Verified
Security and Scalability
9.1
1394
|
Verified
9.3
953
|
Verified
9.2
1478
|
Verified
9.4
1093
|
Verified
9.0
1235
|
Verified
9.1
731
|
Verified
Platform
8.2
655
|
Verified
8.7
454
|
Verified
8.6
721
|
Verified
9.0
556
|
Verified
8.2
554
|
Verified
9.0
426
|
Verified
8.9
748
|
Verified
9.3
688
|
Verified
8.3
554
|
Verified
8.7
363
|
Verified
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docusign
Docusign
Dropbox Sign (formerly HelloSign)
Dropbox Sign (formerly HelloSign)
Docusign and Dropbox Sign (formerly HelloSign) are categorized as E-Signature
Unique Categories
Dropbox Sign (formerly HelloSign)
Dropbox Sign (formerly HelloSign) has no unique categories
Reviews
Reviewers' Company Size
Docusign
Docusign
Small-Business(50 or fewer emp.)
39.8%
Mid-Market(51-1000 emp.)
37.4%
Enterprise(> 1000 emp.)
22.8%
Dropbox Sign (formerly HelloSign)
Dropbox Sign (formerly HelloSign)
Small-Business(50 or fewer emp.)
79.9%
Mid-Market(51-1000 emp.)
17.2%
Enterprise(> 1000 emp.)
2.9%
Reviewers' Industry
Docusign
Docusign
Real Estate
9.5%
Computer Software
9.0%
Information Technology and Services
8.0%
Financial Services
5.2%
Marketing and Advertising
4.8%
Other
63.4%
Dropbox Sign (formerly HelloSign)
Dropbox Sign (formerly HelloSign)
Marketing and Advertising
7.6%
Computer Software
7.0%
Information Technology and Services
5.9%
Real Estate
5.6%
Financial Services
5.1%
Other
68.9%
Most Helpful Reviews
Docusign
Docusign
Most Helpful Favorable Review
KC
Kristen C.
Verified User in Information Technology and Services

Docusign is a budget-friendly way to get digital signatures in. It gets the job done and there's only minimal training required for our support staff to send out agreements to clients.

Most Helpful Critical Review
AM
Ashley M.
Verified User in Financial Services

Lost 2 clients and thousands of dollars due to docusign sending blank docs. I was told my issue would be "escalated". Well today we just lost another client due to docusign. I called tech support and spoke with a manager named Bruce who is unable to tell me...

Dropbox Sign (formerly HelloSign)
Dropbox Sign (formerly HelloSign)
Most Helpful Favorable Review
TJ
Tapan J.
Verified User in Marketing and Advertising

It bypasses the need to take a print , sign the document , scan it again and then mail it. Instead all this can be done in few minutes without even requiring the printer and scanner.Also, it comes as a gmail plugin as well which allow to sign the document...

Most Helpful Critical Review
Verified User in Venture Capital & Private Equity
GV
Verified User in Venture Capital & Private Equity

Asking a credit card during the trial period (who does this anymore?) Not providing a warning before trial expires. When and if you cancel, all privileges of the premium package are cancelled automatically. No other cloud firm does this: they should allow...

Alternatives
Docusign
Docusign Alternatives
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Dropbox Sign (formerly HelloSign)
Dropbox Sign (formerly HelloSign) Alternatives
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Discussions
Docusign
Docusign Discussions
What is the difference between an electronic signature and a digital signature?
5 comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
Dropbox Sign (formerly HelloSign)
Dropbox Sign (formerly HelloSign) Discussions
What is HelloSign?
13 comments
HR
HelloSign is an e-signature platform owned and managed by DropBox.Read more
Who uses HelloSign?
4 comments
CC
We are a monument company that uses HelloSign/Dropbox Sign for signatures on layout approvals along with getting contracts signed.Read more
Is HelloSign free?
3 comments
DP
No, you have to pay a small monthly fee, but it's really worth it.Read more