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- Docusign CLM
- Icertis Contract Management Software
- Docusign CLM-vs-Icertis Contract Management Software
Compare Docusign CLM and Icertis Contract Management Software 
At a Glance
Market Segments
Mid-Market (49.2% of reviews)
Enterprise (79.7% of reviews)
Entry-Level Pricing
Contact for Pricing/ user, per month
No pricing available
Docusign CLM
Star Rating
(308)4.2 out of 5
Market Segments
Mid-Market (49.2% of reviews)
Entry-Level Pricing
Contact for Pricing/ user, per month
Learn more about Docusign CLMIcertis Contract Management Software
Star Rating
(81)4.2 out of 5
Market Segments
Enterprise (79.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Icertis Contract Management SoftwareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Docusign CLM excels in its E-Signature feature, receiving a high score of 9.5, which reviewers mention significantly streamlines the contract signing process compared to Icertis, which, while effective, does not emphasize e-signature capabilities as strongly.
- Reviewers mention that Docusign CLM's Contract Database feature scores 8.9, allowing for efficient contract retrieval and management, whereas Icertis has a slightly lower score of 8.7, indicating that while both platforms are effective, Docusign may offer a more user-friendly experience in this area.
- G2 users highlight Docusign's Notifications & Reminders feature, which scored 9.1, as particularly beneficial for keeping track of contract deadlines, while Icertis, with a score of 8.0, is noted to have less robust reminder functionalities.
- Users on G2 report that Docusign CLM's Contract Creation feature is rated at 8.8, with reviewers praising its intuitive interface, while Icertis, scoring 8.6, is seen as slightly less user-friendly in terms of contract creation.
- Reviewers mention that Icertis shines in its Integrations / APIs feature, scoring 8.5, which allows for seamless connectivity with other enterprise systems, whereas Docusign CLM, with a score of 7.9, is perceived to have fewer integration options.
- Users say that Docusign CLM's ease of use is rated at 8.4, making it accessible for users with varying levels of technical expertise, while Icertis, with a score of 8.0, is noted to have a steeper learning curve for new users.
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Pricing
Entry-Level Pricing
Docusign CLM
Enterprise Edition
Contact for Pricing
/ user, per month
Enterprise provides advanced functionality to fully streamline the process around your contracts and documents.
- Routing and approval contract workflow
- Advanced contract generation
- Full contract clause library
Icertis Contract Management Software
No pricing availableFree Trial
Docusign CLM
No trial information availableIcertis Contract Management Software
No trial information availableRatings
Meets Requirements
8.5
259
8.4
62
Ease of Use
8.4
261
8.0
61
Ease of Setup
7.4
143
7.6
35
Ease of Admin
8.0
141
8.0
35
Quality of Support
8.5
233
8.4
60
Has the product been a good partner in doing business?
8.4
142
8.7
37
Product Direction (% positive)
8.5
257
8.6
59
Features by Category
Contract Management Platform Features
8.7
80
|
Verified
8.6
46
|
Verified
8.4
78
|
Verified
8.3
44
|
Verified
8.3
80
|
Verified
8.1
44
|
Verified
8.5
81
|
Verified
8.2
46
|
Verified
8.3
80
|
Verified
7.9
42
|
Verified
8.5
79
|
Verified
8.4
47
|
Verified
8.5
84
|
Verified
8.0
47
|
Verified
8.2
84
|
Verified
8.7
46
|
Verified
7.8
81
|
Verified
8.5
34
|
Verified
7.4
81
|
Verified
7.7
43
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Data Sources
8.8
30
Not enough data
8.2
25
Not enough data
9.1
31
Not enough data
Generation
8.6
30
Not enough data
8.6
30
Not enough data
7.8
29
Not enough data
Delivery
8.5
30
Not enough data
8.3
29
Not enough data
7.8
27
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.4
23
Not enough data
8.5
25
Not enough data
Artificial Intelligence Capabilities
8.2
24
Not enough data
7.9
21
Not enough data
8.1
18
Not enough data
Contract Data
8.3
24
Not enough data
8.3
25
Not enough data
8.3
20
Not enough data
8.4
19
Not enough data
Generative AI
Not enough data
Feature Not Available
Contract Creation & Management
8.7
40
Not enough data
8.5
39
Not enough data
9.0
39
Not enough data
8.8
38
Not enough data
Collaboration
8.7
38
Not enough data
9.1
41
Not enough data
Other Platform Features
9.0
40
Not enough data
8.9
38
Not enough data
8.7
37
Not enough data
8.6
38
Not enough data
9.5
40
Not enough data
Contract Data
8.6
36
Not enough data
8.5
32
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
File Management
8.3
30
Not enough data
8.1
28
Not enough data
8.2
19
Not enough data
8.8
28
Not enough data
7.7
25
Not enough data
7.9
17
Not enough data
7.4
21
Not enough data
7.4
14
Not enough data
7.6
15
Not enough data
8.0
30
Not enough data
8.1
25
Not enough data
6.7
16
Not enough data
Workflow
7.6
24
Not enough data
7.7
25
Not enough data
7.9
21
Not enough data
Feature Not Available
Not enough data
7.7
14
Not enough data
Platform
Feature Not Available
Not enough data
7.9
29
Not enough data
7.8
24
Not enough data
8.2
22
Not enough data
8.2
19
Not enough data
Categories
Categories
Shared Categories
Docusign CLM and Icertis Contract Management Software are categorized as Contract Lifecycle Management (CLM), Contract Analytics, and Contract Management
Unique Categories
Docusign CLM is categorized as Document Generation, Salesforce CRM Document Generation, and Enterprise Content Management (ECM)
Icertis Contract Management Software is categorized as SAP Store
Reviews
Reviewers' Company Size
Docusign CLM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Icertis Contract Management Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.1%
Computer Software
9.7%
Pharmaceuticals
7.4%
Financial Services
6.4%
Legal Services
6.0%
Other
54.5%
Food & Beverages
21.6%
Information Technology and Services
16.2%
Computer Software
9.5%
Pharmaceuticals
4.1%
Telecommunications
2.7%
Other
45.9%
Most Helpful Reviews
Docusign CLM
Most Helpful Favorable Review
Scott G.
Verified User in Information Services
Stria has been using SpringCM as our cloud based, document management solution for approximately 5 years. Everyone on our team utilizes SpringCM to easily and securely store, search and distribute important documents from multiple locations from any web...
Most Helpful Critical Review
Isabelle R.
Verified User in Semiconductors
Post a Spring CM Document link to Chatter when the user is working from the Spring CM Viewer Tab in Salesforce. The user doesn't always generate a link and uses the url (brower), others will never access the file but the last page of Spring CM they looked...
Icertis Contract Management Software
Most Helpful Favorable Review
Verified User in Information Technology and Services
What I like best about the solution is the flexibility of the core software. No matter what business, you can make it fit. It comes ready with multiple integrations to large platforms like, SalesForce, Adobe, SAP, necessary for any contract lifecycle...
Most Helpful Critical Review
Verified User in Financial Services
While iCertis presents all the functionalities and features of a contract lifecycle management tool, the implementation and training are items that were quite tough to get used to.
Scott G.
Verified User in Information Services
Stria has been using SpringCM as our cloud based, document management solution for approximately 5 years. Everyone on our team utilizes SpringCM to easily and securely store, search and distribute important documents from multiple locations from any web...
Verified User in Information Technology and Services
What I like best about the solution is the flexibility of the core software. No matter what business, you can make it fit. It comes ready with multiple integrations to large platforms like, SalesForce, Adobe, SAP, necessary for any contract lifecycle...
Isabelle R.
Verified User in Semiconductors
Post a Spring CM Document link to Chatter when the user is working from the Spring CM Viewer Tab in Salesforce. The user doesn't always generate a link and uses the url (brower), others will never access the file but the last page of Spring CM they looked...
Verified User in Financial Services
While iCertis presents all the functionalities and features of a contract lifecycle management tool, the implementation and training are items that were quite tough to get used to.
Discussions
What is a CLM system?
4 comments
KS
CLM software helps businesses manage contracts from creation to execution. A powerful robust CLM software like Volody's AI CLM streamlines processes like...Read more
What is DocuSign CLM?
4 comments
MG
Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the...Read more
How do you license SpringCM?
1 comment
DB
If I was looking for a DMS I would contact Don Baker at eFileCabient for a much better cost, more integration (free) like Salesforce, Quickbooks, Microsoft...Read more
What other features are in store for the real estate/construction industry?
1 comment
TS
Icertis understands the construction business and has worked on developing solutions that fit its needs well. We are proud to be serving customers like...Read more
How anyone deployed separately with and without AI tools? How was the experience with each?
1 comment
TS
Hi Mike,
Apologies for a delayed response and thanks for reaching out.
To help you more on this, I have requested Mr. Sudhanshu Pandey (Senior....Read more
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