- Home
- ...
- IT Asset Management Software
- Device42, A Freshworks Company
- Ivanti Neurons for ITAM
- Device42, A Freshworks Company-vs-Ivanti Neurons for ITAM
Compare Device42, A Freshworks Company and Ivanti Neurons for ITAM 
At a Glance
Market Segments
Enterprise (50.0% of reviews)
Enterprise (48.4% of reviews)
Entry-Level Pricing
$ Up to 250 devices
No pricing available
Device42, A Freshworks Company
Star Rating
(49)4.7 out of 5
Market Segments
Enterprise (50.0% of reviews)
Entry-Level Pricing
$ Up to 250 devices
Free Trial is available
Browse all 4 pricing plansIvanti Neurons for ITAM
Star Rating
(31)4.2 out of 5
Market Segments
Enterprise (48.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Ivanti Neurons for ITAMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Device42 excels in its Quality of Support, scoring a remarkable 9.5, while Ivanti Neurons for ITAM falls behind with a score of 8.3. Reviewers mention that the responsiveness and expertise of Device42's support team significantly enhance the user experience.
- Reviewers say that Device42's Ease of Use is a standout feature, with a score of 8.9, compared to Ivanti's 7.9. Users on G2 highlight the intuitive interface of Device42, making it easier for teams to navigate and utilize the software effectively.
- G2 users mention that Device42's Asset Discovery capabilities are robust, scoring 8.8, which allows for comprehensive visibility into hardware and software assets. In contrast, Ivanti Neurons for ITAM's asset discovery features are perceived as less effective, leading to a lower user satisfaction.
- Users say that Device42 shines in Space Planning with a score of 8.9, providing detailed insights into physical and virtual space utilization. Reviewers mention that this feature is crucial for optimizing resource allocation, which Ivanti Neurons for ITAM does not emphasize as strongly.
- Reviewers mention that Device42's Integrations score of 8.6 is a significant advantage, allowing seamless connectivity with various tools and platforms. In comparison, Ivanti Neurons for ITAM's integration capabilities are seen as more limited, which can hinder workflow efficiency.
- Users report that Device42's Product Direction is highly rated at 9.4, indicating a strong commitment to innovation and user feedback. In contrast, Ivanti Neurons for ITAM's score of 8.3 suggests that users may have concerns about the future development and enhancements of the product.
Pricing
Entry-Level Pricing
Ivanti Neurons for ITAM
No pricing availableFree Trial
Device42, A Freshworks Company
Free Trial is available
Ivanti Neurons for ITAM
No trial information availableRatings
Meets Requirements
9.0
39
8.5
21
Ease of Use
8.9
39
7.9
21
Ease of Setup
8.5
35
7.5
12
Ease of Admin
8.8
33
8.2
12
Quality of Support
9.5
38
8.3
22
Has the product been a good partner in doing business?
9.5
32
8.8
12
Product Direction (% positive)
9.4
38
8.3
21
Features by Category
Asset Inventory
9.0
14
Not enough data
8.8
11
Not enough data
8.1
8
Not enough data
6.7
5
Not enough data
8.8
11
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Management
8.1
13
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
13
Not enough data
Performance Management
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
8.9
6
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Device42, A Freshworks Company and Ivanti Neurons for ITAM are categorized as IT Asset Management
Unique Categories
Device42, A Freshworks Company is categorized as ServiceNow Store Apps and Data Center Infrastructure Management (DCIM)
Ivanti Neurons for ITAM has no unique categories
Reviews
Reviewers' Company Size
Device42, A Freshworks Company
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ivanti Neurons for ITAM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.0%
Financial Services
11.4%
Computer Software
9.1%
Leisure, Travel & Tourism
6.8%
Insurance
6.8%
Other
40.9%
Information Technology and Services
25.8%
Hospital & Health Care
9.7%
Higher Education
9.7%
Construction
6.5%
Computer Software
6.5%
Other
41.9%
Most Helpful Reviews
Device42, A Freshworks Company
Most Helpful Favorable Review
Esteban C.
Verified User in Leisure, Travel & Tourism
The possibility to have in one tool IPAM, IT Asset Management and Datacenter Management
Most Helpful Critical Review
Verified User in Apparel & Fashion
It takes some time to understand but it's not too hard once you get the hang of it
Ivanti Neurons for ITAM
Most Helpful Favorable Review
Richard P.
Verified User in Aviation & Aerospace
Usability and scalability, ability to reduce spreadsheet from our environment
Most Helpful Critical Review
Itumeleng T.
Verified User in Construction
Cherwell ITSM updgrades tend to break, we currently tried upgrading it and it broke causing our AD link between Cherwell to be disconnected. Cherwell ITSM is slow and tends to take long to load tasks. The user interface on Cherwell ITSM is very...
Esteban C.
Verified User in Leisure, Travel & Tourism
The possibility to have in one tool IPAM, IT Asset Management and Datacenter Management
Richard P.
Verified User in Aviation & Aerospace
Usability and scalability, ability to reduce spreadsheet from our environment
Verified User in Apparel & Fashion
It takes some time to understand but it's not too hard once you get the hang of it
Itumeleng T.
Verified User in Construction
Cherwell ITSM updgrades tend to break, we currently tried upgrading it and it broke causing our AD link between Cherwell to be disconnected. Cherwell ITSM is slow and tends to take long to load tasks. The user interface on Cherwell ITSM is very...
Alternatives
Discussions
How does Device42 work?
1 comment
YH
In a nutshell - Device42 uses a variety of protocols to discover legacy as well as the latest technologies in your environment, across on-premises and cloud....Read more
How much does Device42 cost?
1 comment
YH
Device42 is priced on an annual subscription model, and generally about 1/3 of the cost of the major software vendors. But it is not all just about the price...Read more
What is a CMDB used for?
1 comment
YH
Based on ITIL's best practices, a CMDB is your Configuration Management Database, a central repository of all configuration items. It is used for managing IT...Read more
Ivanti Neurons for ITAM has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
