G2 reviewers report that Meltwater excels in providing a comprehensive media intelligence system, with features like social media listening and global news coverage that help users gain a broad perspective on their brand's presence. This robust monitoring capability is frequently highlighted by users as a key strength.
Users say that Dataminr is particularly effective for real-time monitoring of local disturbances, which is crucial for teams operating in multiple locations. This feature allows users to respond quickly to potential risks, showcasing Dataminr's strength in situational awareness.
Reviewers mention that Meltwater's platform is intuitive and user-friendly once set up, with customizable dashboards and automated analytics that streamline reporting processes. This ease of use is a significant advantage for teams looking to maximize efficiency in their media monitoring efforts.
According to verified reviews, Dataminr's ability to quickly identify market risks and industry news is a standout feature, enabling users to maintain a competitive edge. This responsiveness is particularly valued in fast-paced environments where timely information is critical.
G2 reviewers highlight that while Meltwater has a strong overall satisfaction score, it faces challenges in meeting specific workflow needs for some users, indicating that customization may require additional effort. This feedback suggests that while the platform is powerful, it may not always align perfectly with every user's requirements.
Users report that Dataminr's quality of support is exceptional, with high ratings for responsiveness and helpfulness. This level of customer service is a significant factor for users who prioritize support in their software selection process, making Dataminr a reliable choice for enterprises.
Pricing
Entry-Level Pricing
Dataminr
No pricing available
Meltwater
No pricing available
Free Trial
Dataminr
Free Trial is available
Meltwater
No trial information available
Ratings
Meets Requirements
8.8
25
7.9
2,133
Ease of Use
8.5
25
7.9
2,167
Ease of Setup
8.9
12
7.8
1,147
Ease of Admin
9.5
11
8.1
929
Quality of Support
9.4
25
8.5
2,058
Has the product been a good partner in doing business?
Does Dataminr has any float effect where user can prioritise incidents by flashing colors until incident is click or mouse is placed above it?
1 Comment
Official Response from Dataminr
Thank you for your question Marko. Dataminr does provide the ability for users to prioritize incidents by severity, as well as filter incidents according to...Read more
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
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