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At a Glance
DataGrail
DataGrail
Star Rating
(162)4.7 out of 5
Market Segments
Mid-Market (71.3% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about DataGrail
Ketch
Ketch
Star Rating
(70)4.6 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Information
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that DataGrail excels in Data Subject Access Requests with a score of 9.3, while Ketch falls behind at 8.2. Reviewers mention that DataGrail's streamlined process makes it easier to manage requests efficiently.
  • Reviewers mention that DataGrail's Identity Verification feature scores 8.9, significantly outperforming Ketch's score of 8.1. Users say that DataGrail provides a more robust verification process, enhancing security and compliance.
  • G2 users highlight DataGrail's superior Data Discovery capabilities, scoring 9.1 compared to Ketch's 7.6. Users report that DataGrail's automated data mapping and discovery tools are particularly effective in identifying sensitive data across various platforms.
  • Users on G2 note that DataGrail's Quality of Support is rated at 9.8, while Ketch's is slightly lower at 9.6. Reviewers mention that DataGrail's support team is highly responsive and knowledgeable, making it a reliable partner for businesses.
  • Reviewers say that DataGrail's customizable design feature scores 7.8, which is lower than Ketch's 8.3. However, users report that while Ketch offers more customization options, DataGrail's design is more user-friendly and intuitive.
  • Users report that DataGrail's Compliance functionality is rated at 9.6, showcasing its strength in meeting regulatory requirements, while Ketch's compliance features are rated lower. Reviewers mention that DataGrail provides comprehensive tools for maintaining compliance across various jurisdictions.
Featured Products
Pricing
Entry-Level Pricing
DataGrail
No pricing available
Ketch
Free
Free
Browse all 4 pricing plans
Free Trial
DataGrail
No trial information available
Ketch
Free Trial is available
Ratings
Meets Requirements
9.0
127
9.0
64
Ease of Use
9.0
129
8.4
64
Ease of Setup
8.7
92
8.0
52
Ease of Admin
8.9
90
8.8
43
Quality of Support
9.8
127
9.6
61
Has the product been a good partner in doing business?
9.7
91
9.4
43
Product Direction (% positive)
9.7
110
9.6
59
Features by Category
Data Privacy ManagementHide 12 FeaturesShow 12 Features
8.9
591
7.8
164
Functionality
9.3
69
8.6
13
8.9
73
8.3
28
8.8
47
7.6
14
8.6
49
7.2
13
8.8
59
7.4
14
9.1
54
7.7
14
8.8
49
6.9
13
8.8
38
7.9
13
8.7
35
Feature Not Available
8.8
46
8.6
15
8.7
35
7.6
14
8.9
37
8.2
13
Privacy Impact Assessment (PIA)Hide 5 FeaturesShow 5 Features
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consent Management Platform (CMP)Hide 9 FeaturesShow 9 Features
8.5
109
8.0
381
Not enough data
Not enough data
Sensitive Data DiscoveryHide 10 FeaturesShow 10 Features
9.1
170
Not enough data
Functionality
9.1
18
Not enough data
9.0
13
Not enough data
9.0
15
Not enough data
9.3
14
Not enough data
9.2
12
Not enough data
8.9
12
Not enough data
8.9
19
Not enough data
9.1
24
Not enough data
9.6
24
Not enough data
9.2
19
Not enough data
Data Subject Access Request (DSAR)Hide 4 FeaturesShow 4 Features
9.1
267
8.8
91
Functionality
8.9
73
8.3
28
9.1
66
9.1
21
9.3
66
9.1
21
9.0
62
8.8
21
Categories
Categories
Shared Categories
Unique Categories
DataGrail
DataGrail has no unique categories
Reviews
Reviewers' Company Size
DataGrail
DataGrail
Small-Business(50 or fewer emp.)
11.9%
Mid-Market(51-1000 emp.)
71.3%
Enterprise(> 1000 emp.)
16.9%
Ketch
Ketch
Small-Business(50 or fewer emp.)
21.4%
Mid-Market(51-1000 emp.)
48.6%
Enterprise(> 1000 emp.)
30.0%
Reviewers' Industry
DataGrail
DataGrail
Computer Software
25.0%
Information Technology and Services
10.6%
Retail
9.4%
Consumer Goods
6.9%
Marketing and Advertising
4.4%
Other
43.8%
Ketch
Ketch
Information Technology and Services
11.4%
Financial Services
11.4%
Entertainment
8.6%
Retail
7.1%
Computer Software
7.1%
Other
54.3%
Most Helpful Reviews
DataGrail
DataGrail
Most Helpful Favorable Review
PM
Peter M.
Verified User in Construction

DataGrail has easy connections to each application we use and has an easy spam feature.

Most Helpful Critical Review
Verified User
G
Verified User in Biotechnology

The thing I dislike the most about DataGrail is 1) it' inability to tell me WHERE data is being processed. So I have to manually reach out to every single one of our vendors / suppliers to understand not just where they are *storing* data, but where they...

Ketch
Ketch
Most Helpful Favorable Review
Verified User
G
Verified User in Information Technology and Services

Ketch was willing to work with us to customize their software to fit our specific business needs. Our company places a high bar on consistency in user experience; as a result, we did not want to use their stock UI. Their Solutions Engineering and...

Most Helpful Critical Review
Verified User
G
Verified User in Insurance

The implementation was rather hard on the mobile platforms. As the documentation and sample application was not really great. The sdk changed really frequently and looked like it wasn't tested thoroughly as there were quiet few bugs in the core...

Alternatives
DataGrail
DataGrail Alternatives
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OneTrust Privacy Automation
OneTrust Privacy Automation
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Osano
Osano
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Transcend
Transcend
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Ketch
Ketch Alternatives
OneTrust Privacy Automation
OneTrust Privacy Automation
Add OneTrust Privacy Automation
TrustArc
TrustArc
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Osano
Osano
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Segment
Segment
Add Segment
Discussions
DataGrail
DataGrail Discussions
Monty the Mongoose crying
DataGrail has no discussions with answers
Ketch
Ketch Discussions
What is Ketch used for?
1 comment
Official Response from Ketch
Hi! Ketch is used for simplifying privacy operations. The platform is most commonly implemented by businesses that need to comply with data privacy...Read more
Monty the Mongoose crying
Ketch has no more discussions with answers
DataGrail
DataGrail
Optimized for quick response
Ketch
Ketch
Optimized for quick response