Compare Critical Mention and TVEyes 
At a Glance
Market Segments
Small-Business (46.9% of reviews)
Small-Business (48.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Critical Mention
Star Rating
(214)4.3 out of 5
Market Segments
Small-Business (46.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Critical MentionTVEyes
Star Rating
(1,220)4.2 out of 5
Market Segments
Small-Business (48.5% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about TVEyesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Critical Mention excels in Broadcast Media monitoring with a score of 9.0, while TVEyes follows closely with 8.9, indicating that Critical Mention may provide a more comprehensive solution for users focused on broadcast coverage.
- Users report that Critical Mention offers superior Custom Reports functionality, scoring 9.3 compared to TVEyes' 7.1. This suggests that users can create more tailored and insightful reports with Critical Mention, enhancing their data analysis capabilities.
- G2 users highlight Critical Mention's strength in Keyword Targeting with a score of 9.1, whereas TVEyes scores 7.8. This indicates that Critical Mention may provide more effective tools for tracking and analyzing specific keywords relevant to users' media strategies.
- Users on G2 mention that Critical Mention's Alerts and Notifications feature is highly rated at 9.4, which may help users stay informed about important media mentions in real-time, while TVEyes does not match this level of responsiveness.
- Reviewers say that Critical Mention's Team Collaboration features are outstanding, scoring 9.8, which suggests that it facilitates better teamwork and communication among users compared to TVEyes, which lacks similar robust collaboration tools.
- Users report that while both products have comparable Quality of Support ratings at 8.5, Critical Mention's overall user experience is slightly favored due to its higher scores in ease of use and setup, making it a more user-friendly option for new users.
Pricing
Entry-Level Pricing
Critical Mention
No pricing availableTVEyes
No pricing availableFree Trial
Critical Mention
No trial information availableTVEyes
Free Trial is available
Ratings
Meets Requirements
8.4
175
8.5
1,043
Ease of Use
8.0
174
7.8
1,055
Ease of Setup
8.5
57
8.3
450
Ease of Admin
8.6
59
8.3
366
Quality of Support
8.5
156
8.5
902
Has the product been a good partner in doing business?
8.9
61
8.9
365
Product Direction (% positive)
8.0
165
6.9
1,029
Features by Category
Media Channels
9.0
54
8.9
627
8.7
46
4.2
352
8.8
52
5.5
386
Geographic Coverage
9.1
55
8.8
598
9.2
49
8.4
579
8.4
29
5.9
374
Reporting
9.1
53
7.8
580
8.9
49
7.6
523
9.3
51
7.1
480
9.1
48
7.1
494
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Monitoring & Listening
8.0(won by default)
19
Not enough data
7.1(won by default)
12
Not enough data
9.0(won by default)
13
Not enough data
9.0(won by default)
14
Not enough data
7.8(won by default)
10
Not enough data
8.5(won by default)
9
Not enough data
Data Management & Analysis
8.3(won by default)
19
Not enough data
8.1(won by default)
17
Not enough data
9.4(won by default)
13
Not enough data
9.3(won by default)
10
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Database
8.3
9
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Outreach
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
9.6
12
Not enough data
Feature Not Available
Not enough data
9.4
11
Not enough data
User Rights/Roles
Feature Not Available
Not enough data
9.8
7
Not enough data
Categories
Categories
Shared Categories
Critical Mention and TVEyes are categorized as Media Monitoring and PR Analytics
Unique Categories
Critical Mention is categorized as Social Media Listening Tools and Media and Influencer Targeting
TVEyes has no unique categories
Reviews
Reviewers' Company Size
Critical Mention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TVEyes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
50.7%
Marketing and Advertising
5.7%
Non-Profit Organization Management
4.7%
Government Administration
3.8%
Hospital & Health Care
2.8%
Other
32.2%
Public Relations and Communications
27.7%
Non-Profit Organization Management
7.6%
Political Organization
6.1%
Government Administration
6.1%
Higher Education
5.5%
Other
47.1%
Most Helpful Reviews
Critical Mention
Most Helpful Favorable Review
Courtney J.
Verified User in Non-Profit Organization Management
Critical Mention is the best tool to show upper-level executives and board members the value of your public relations and marketing efforts. This tool sets hard numbers for PR values to give real numbers that easily translate to show your reach in a dollar...
Most Helpful Critical Review
Verified User in Pharmaceuticals
The quality is not always high. Very pixelated images, even once downloaded.
TVEyes
Most Helpful Favorable Review
Sherie K.
Verified User in Sports
TVeyes allows you to have "eyes" out in public all the time to know when relevant content is airing on television across the country. It's very versatile and easy enough that we've had short term interns come in and learn it.
Most Helpful Critical Review
Verified User in Government Administration
Difficult to filter out weather and out of state information
Courtney J.
Verified User in Non-Profit Organization Management
Critical Mention is the best tool to show upper-level executives and board members the value of your public relations and marketing efforts. This tool sets hard numbers for PR values to give real numbers that easily translate to show your reach in a dollar...
Sherie K.
Verified User in Sports
TVeyes allows you to have "eyes" out in public all the time to know when relevant content is airing on television across the country. It's very versatile and easy enough that we've had short term interns come in and learn it.
Verified User in Pharmaceuticals
The quality is not always high. Very pixelated images, even once downloaded.
Verified User in Government Administration
Difficult to filter out weather and out of state information
Alternatives
Discussions
Can the bandwidth insights be captured for real time motion?
1 comment
DR
Hi Anuj - Yes, Critical Mention captures content and users receive alerts for their searches in real-time.Read more
How well does Critical Mention work in monitoring podcasts and Youtube channels?
1 comment
EL
Thanks for your question! We have extremely sophisticated speech to text for both YouTube and podcasts. Our accuracy rates are on par with the best in the...Read more
Critical Mention has no more discussions with answers
What is the best way to email clips on a Mac?
2 comments
SR
The best way to send clips via email is to create a link on existing text. You can copy and paste the
URL itself but it gets messy. Just make a sentence...Read more
What is the best way to view all clips that I have saved to my media center?
1 comment
MB
All saved clips can be viewed in your Media Center. The Media Center is located at the top of the 'Main Menu' page. There you can view all of your saved...Read more
What are some of the new features that will be coming out soon?
1 comment
MB
Podcast Monitoring! We're launching soon. Read more
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