Compare Coveo and Glean 
At a Glance
Market Segments
Enterprise (52.6% of reviews)
Enterprise (52.7% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Coveo
Star Rating
(133)4.3 out of 5
Market Segments
Enterprise (52.6% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 2 pricing plansGlean
Star Rating
(134)4.8 out of 5
Market Segments
Enterprise (52.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about GleanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Coveo excels in Federated Search with a score of 9.3, while Glean follows closely with 9.5, indicating that both products provide robust search capabilities across multiple data sources.
- Reviewers mention that Glean shines in Ease of Use with a score of 9.5 compared to Coveo's 8.1, suggesting that Glean's interface is more intuitive and user-friendly, making it easier for teams to adopt.
- G2 users highlight that Coveo's Quality of Support is rated at 8.8, which is slightly lower than Glean's 9.2, indicating that Glean may offer more responsive and effective customer service.
- Users on G2 report that Coveo's Search Analytics feature scores 9.0, while Glean's is rated at 8.6, suggesting that Coveo provides more comprehensive insights into search performance.
- Reviewers say that Glean's Product Recommendations feature is rated at 9.2, outperforming Coveo's 8.6, indicating that Glean may offer more effective personalized suggestions for users.
- Users report that Coveo's Data Centralization capabilities are highly regarded, but Glean's overall Ease of Setup at 8.3 compared to Coveo's 7.6 suggests that Glean may be quicker to implement for new users.
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Pricing
Entry-Level Pricing
Coveo
Pro
Contact Us
A search engine for a multi-site, multi-source digital experience.
- 200K queries per month (upgrades up to 2M available)
- 3 Cloud connectors
- Model testing & configuration
Glean
No pricing availableFree Trial
Coveo
Free Trial is available
Glean
No trial information availableRatings
Meets Requirements
8.6
111
9.2
99
Ease of Use
8.1
115
9.5
103
Ease of Setup
7.6
69
8.3
10
Ease of Admin
8.1
65
8.7
10
Quality of Support
8.8
109
9.2
57
Has the product been a good partner in doing business?
8.9
65
9.3
10
Product Direction (% positive)
8.4
112
9.3
95
Features by Category
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Visitor Behavior
8.2
16
|
Verified
Not enough data
8.8
17
|
Verified
Not enough data
8.5
14
Not enough data
Templates
8.1
16
|
Verified
Not enough data
8.4
15
|
Verified
Not enough data
8.1
16
|
Verified
Not enough data
Personalization
7.9
18
|
Verified
Not enough data
8.6
16
|
Verified
Not enough data
8.4
15
Not enough data
9.0
10
|
Verified
Not enough data
8.8
15
|
Verified
Not enough data
8.6
16
|
Verified
Not enough data
8.8
17
|
Verified
Not enough data
8.5
16
|
Verified
Not enough data
Multichannel
8.6
18
|
Verified
Not enough data
9.0
10
Not enough data
8.2
17
|
Verified
Not enough data
Administration
Feature Not Available
Not enough data
7.3
17
|
Verified
Not enough data
8.1
16
|
Verified
Not enough data
8.9
14
|
Verified
Not enough data
Segmentation
8.0
10
Not enough data
8.0
9
Not enough data
Targeting
8.5
9
Not enough data
8.3
7
Not enough data
Triggered Content
8.5
9
Not enough data
8.1
6
Not enough data
8.5
10
Not enough data
Personalized Content
7.7
10
Not enough data
6.9
6
Not enough data
8.7
10
Not enough data
Merchandising
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.3
37
9.5
70
8.7
35
9.0
69
8.5
34
8.2
34
Search Queries
8.5
35
8.2
70
9.1
37
8.9
56
8.6
35
8.0
61
8.2
33
8.7
62
8.4
35
8.6
55
Functionality
8.3
33
8.2
64
9.0
36
8.6
53
8.8
36
9.0
70
Search Setup
9.2
22
Not enough data
9.3
23
Not enough data
9.3
22
Not enough data
8.9
19
Not enough data
Product Discovery
9.2
22
Not enough data
9.0
20
Not enough data
9.1
21
Not enough data
9.4
22
Not enough data
9.2
22
Not enough data
Integration
8.8
20
Not enough data
9.1
18
Not enough data
9.3
19
Not enough data
Statistical Tool
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Decision Making
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Coveo and Glean are categorized as Enterprise Search Software
Unique Categories
Coveo is categorized as E-Commerce Search, Personalization, Personalization Engines, E-Commerce Personalization, E-Merchandising, Predictive Analytics, Insight Engines, and SAP Store
Glean has no unique categories
Reviews
Reviewers' Company Size
Coveo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Glean
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
15.0%
Telecommunications
11.3%
Computer Software
10.5%
Information Technology and Services
8.3%
Financial Services
6.0%
Other
48.9%
Computer Software
50.4%
Information Technology and Services
25.6%
Financial Services
6.2%
Computer & Network Security
3.1%
Automotive
3.1%
Other
11.6%
Most Helpful Reviews
Coveo
Most Helpful Favorable Review
Adam B.
Verified User in Leisure, Travel & Tourism
The implementation was simple, straightforward and the Qubit product team were on hand 24/7 for advice and best practice recommendations. Having the power to make an informed decision on new site features and understanding our customer behaviour has...
Most Helpful Critical Review
Verified User in Computer Software
Some of the features are easy to use if you are using Coveo JS UI Integration with Chatbot is not great There is a learning curve to get most out of your solution
Glean
Most Helpful Favorable Review
Verified User in Computer Software
Shows the most relevant results to my query first and handles many different types of documents and messages. I am confident that whenever I search, I will find what I'm looking for.
Most Helpful Critical Review
Verified User in Information Technology and Services
It's a growing tool so it doesn't yet have everything we want. But that's less of a dislike and more of a plug as Glean continues to roll out functionality that we want. They're super responsive when feedback is shared and we've seen new features in very...
Adam B.
Verified User in Leisure, Travel & Tourism
The implementation was simple, straightforward and the Qubit product team were on hand 24/7 for advice and best practice recommendations. Having the power to make an informed decision on new site features and understanding our customer behaviour has...
Verified User in Computer Software
Shows the most relevant results to my query first and handles many different types of documents and messages. I am confident that whenever I search, I will find what I'm looking for.
Verified User in Computer Software
Some of the features are easy to use if you are using Coveo JS UI Integration with Chatbot is not great There is a learning curve to get most out of your solution
Verified User in Information Technology and Services
It's a growing tool so it doesn't yet have everything we want. But that's less of a dislike and more of a plug as Glean continues to roll out functionality that we want. They're super responsive when feedback is shared and we've seen new features in very...
Discussions
How does Coveo search work?
1 comment
RW
Coveo search is a cloud hosted software-as-a- service platform that can provide robust search experiences for most content. Coveo doesn't offer an...Read more
Coveo has no more discussions with answers
Glean has no discussions with answers
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