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At a Glance
Market Segments
Small-Business (96.3% of reviews)
Small-Business (86.7% of reviews)
Entry-Level Pricing
$39.00 Per Month
Starting at $6.30 Per Month
Assembly
Star Rating
(278)4.8 out of 5
Market Segments
Small-Business (96.3% of reviews)
Pros & Cons
Entry-Level Pricing
$39.00 Per Month
Free Trial is available
Browse all 3 pricing plansFreshBooks
Star Rating
(947)4.5 out of 5
Market Segments
Small-Business (86.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $6.30 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that FreshBooks excels in ease of use with a score of 9.2, making it a favorite among small business owners who appreciate its intuitive interface. In contrast, Copilot, while also user-friendly, scores slightly higher at 9.4, indicating a marginally better user experience.
- Reviewers mention that FreshBooks offers strong digital billing features with a score of 8.5, but Copilot outshines it with a score of 9.2, highlighting its advanced invoicing capabilities and seamless payment processing options.
- G2 users note that FreshBooks has a solid recurring billing feature rated at 8.3, but Copilot's score of 9.2 suggests it provides more robust options for automating billing cycles, which is crucial for businesses with subscription models.
- Users on G2 report that FreshBooks has a good quality of support with a score of 9.2, but Copilot's higher score of 9.5 indicates a more responsive and helpful support team, which can be vital for resolving issues quickly.
- Reviewers mention that FreshBooks has a decent product direction score of 8.7, but Copilot's impressive score of 9.7 reflects a strong commitment to continuous improvement and innovation, which is essential for long-term business growth.
- Users say that while FreshBooks provides satisfactory management features with a score of 8.3, Copilot's score of 8.7 suggests it offers more comprehensive tools for tracking and managing business operations effectively.
Pricing
Entry-Level Pricing
Assembly
Starter
$39.00
Per Month
For new businesses
- CRM
- Client portal
- Messaging and team inbox
FreshBooks
Lite
Starting at $6.30
Per Month
For professionals with basic needs
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates
Free Trial
Assembly
Free Trial is available
FreshBooks
Free Trial is available
Ratings
Meets Requirements
8.9
216
8.8
761
Ease of Use
9.4
224
9.2
849
Ease of Setup
9.4
204
9.2
462
Ease of Admin
9.3
193
9.2
335
Quality of Support
9.5
195
9.2
710
Has the product been a good partner in doing business?
9.5
185
9.2
330
Product Direction (% positive)
9.7
206
8.7
758
Features by Category
Signature Process
9.2
60
Not enough data
8.6
56
Not enough data
9.5
61
Not enough data
8.9
57
Not enough data
8.7
59
Not enough data
7.4
53
Not enough data
8.2
55
Not enough data
8.8
56
Not enough data
Agentic AI - E-Signature
6.5
11
Not enough data
7.6
11
Not enough data
7.0
11
Not enough data
7.0
11
Not enough data
7.1
11
Not enough data
7.1
11
Not enough data
Security and Scalability
8.6
54
Not enough data
9.0
53
Not enough data
8.9
52
Not enough data
Platform
9.1
71
Not enough data
9.0
66
Not enough data
8.7
66
Not enough data
9.3
66
Not enough data
8.5
65
Not enough data
Expense Reports
Not enough data
8.6
106
Not enough data
8.0
100
Not enough data
7.6
99
Not enough data
8.1
98
Not enough data
7.1
80
Not enough data
7.2
87
Not enough data
7.9
89
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
6.8
79
Not enough data
6.5
76
Not enough data
6.1
71
Not enough data
6.5
72
Client Invoicing
Not enough data
9.0
135
Not enough data
8.5
118
Not enough data
8.2
124
Mobile
Not enough data
8.2
84
Not enough data
6.9
81
Not enough data
5.6
73
Platform
Not enough data
6.2
63
Not enough data
6.3
66
Administration
Not enough data
7.0
63
Administration
Not enough data
7.2
105
Not enough data
7.8
106
Not enough data
7.6
113
Not enough data
7.2
103
Not enough data
7.9
111
Platform
Not enough data
8.3
127
Not enough data
7.2
97
Not enough data
7.0
94
Not enough data
9.0
126
Not enough data
8.3
115
Not enough data
7.0
99
File Management
9.4
31
Not enough data
9.5
33
Not enough data
9.6
33
Not enough data
9.1
33
Not enough data
7.9
26
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.4
31
Not enough data
9.6
33
Not enough data
9.0
27
Not enough data
8.7
26
Not enough data
Administration
9.5
34
Not enough data
9.2
31
Not enough data
9.6
31
Not enough data
9.2
28
Not enough data
9.3
27
Not enough data
9.4
33
Not enough data
Platform
9.1
41
Not enough data
8.9
34
Not enough data
8.9
33
Not enough data
8.8
34
Not enough data
General Ledger
Not enough data
8.1
233
|
Verified
Not enough data
7.8
228
|
Verified
Not enough data
8.1
224
|
Verified
Accounts Receivable
Not enough data
8.7
398
|
Verified
Not enough data
8.5
307
|
Verified
Not enough data
8.2
274
|
Verified
Accounts Payable
Not enough data
8.2
271
|
Verified
Not enough data
8.7
326
|
Verified
Not enough data
7.6
142
Other Functionality
Not enough data
7.1
125
Not enough data
Feature Not Available
Not enough data
7.5
156
|
Verified
Not enough data
7.0
128
Not enough data
7.2
132
Not enough data
7.5
143
Not enough data
7.6
154
Not enough data
8.6
314
|
Verified
Reporting & Analytics
Not enough data
8.7
361
|
Verified
Not enough data
8.1
200
Not enough data
7.6
191
|
Verified
Not enough data
8.8
386
|
Verified
Platform
Not enough data
7.9
164
Not enough data
7.6
150
Not enough data
8.4
287
|
Verified
Not enough data
7.4
137
Not enough data
9.1
379
|
Verified
Not enough data
8.3
153
Integration
Not enough data
8.2
270
|
Verified
Not enough data
8.0
194
|
Verified
Not enough data
7.6
216
Cash Flow
Not enough data
8.3
201
|
Verified
Not enough data
8.8
288
|
Verified
Not enough data
8.4
244
|
Verified
Budgeting & Forecasting
Not enough data
7.6
191
|
Verified
Not enough data
8.1
165
|
Verified
Not enough data
7.6
136
|
Verified
Not enough data
8.2
203
|
Verified
Revenue
Not enough data
8.4
227
|
Verified
Not enough data
7.8
169
|
Verified
Not enough data
8.0
163
Payroll
Not enough data
7.8
112
|
Verified
Not enough data
7.4
105
|
Verified
Not enough data
7.7
114
|
Verified
Not enough data
8.2
124
|
Verified
AI
Not enough data
7.6
38
Not enough data
7.5
35
Not enough data
7.8
35
Not enough data
7.5
36
Not enough data
7.4
35
Not enough data
7.0
38
Not enough data
7.3
45
Not enough data
7.6
39
Not enough data
7.0
42
Not enough data
7.4
37
Mobile Applications - Accounting
Not enough data
9.1
11
Not enough data
8.9
11
Not enough data
8.7
10
Not enough data
7.8
10
Not enough data
8.5
12
Not enough data
8.3
12
Agentic AI - Accounting
Not enough data
Not enough data
Employee Self Service
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.3
16
Not enough data
8.3
11
Not enough data
Feature Not Available
Not enough data
7.6
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Taxes
Not enough data
8.0
17
Not enough data
7.7
14
Not enough data
7.9
14
Integration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
13
Not enough data
Feature Not Available
Platform
Not enough data
8.1
14
Not enough data
8.7
15
Not enough data
8.7
13
Not enough data
8.6
14
Document Creation
7.7
10
Not enough data
6.8
10
Not enough data
7.2
9
Not enough data
7.2
10
Not enough data
7.7
10
Not enough data
8.3
10
Not enough data
Workflow
7.8
10
Not enough data
7.8
10
Not enough data
8.7
9
Not enough data
Analytics
7.0
10
Not enough data
7.5
10
Not enough data
7.8
10
Not enough data
Administration and Platform
8.6
11
Not enough data
9.1
11
Not enough data
8.0
10
Not enough data
8.5
10
Not enough data
7.3
8
Not enough data
8.8
8
Not enough data
Generative AI
6.0
7
Not enough data
Contract Management Platform Features
8.3
27
Not enough data
7.8
26
Not enough data
8.3
25
Not enough data
8.3
25
Not enough data
8.1
25
Not enough data
8.9
24
Not enough data
8.8
24
Not enough data
8.5
24
Not enough data
8.2
24
Not enough data
8.3
24
Not enough data
Generative AI
6.1
20
Not enough data
6.2
20
Not enough data
Agentic AI - Contract Management
6.3
9
Not enough data
Billing
8.8
13
Not enough data
7.7
13
Not enough data
7.7
13
Not enough data
6.4
13
Not enough data
Dunning
7.6
13
Not enough data
7.3
13
Not enough data
6.9
13
Not enough data
Performance
7.3
13
Not enough data
7.1
13
Not enough data
6.9
13
Not enough data
Reporting
5.9
11
Not enough data
5.5
10
Not enough data
5.5
10
Not enough data
Agentic AI - Subscription Billing
7.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
7.3
13
Not enough data
7.1
13
Not enough data
4.1
13
Not enough data
Design
8.5
14
Not enough data
6.8
14
Not enough data
7.8
15
Not enough data
7.4
13
Not enough data
8.5
13
Not enough data
Generative AI
4.3
12
Not enough data
5.1
13
Not enough data
Payment Processing
9.4
9
8.3
80
9.4
9
8.5
87
9.3
9
8.2
79
9.3
9
7.3
67
Administration
9.5
10
8.3
84
9.5
10
6.8
68
7.8
10
6.6
84
8.7
9
7.0
64
9.1
9
7.1
66
9.1
9
6.8
67
9.3
9
7.0
67
Payment Options
8.3
9
7.3
64
9.3
10
8.4
75
Security
8.0
9
7.4
62
Platform
8.0
9
7.6
67
8.1
9
7.1
64
Content
8.0
151
Not enough data
7.8
137
Not enough data
8.6
151
Not enough data
8.9
148
Not enough data
8.8
141
Not enough data
Collaboration
8.5
148
Not enough data
9.0
153
Not enough data
8.2
146
Not enough data
7.8
135
Not enough data
6.6
129
Not enough data
6.4
127
Not enough data
Bill Generation
8.7
56
8.4
143
9.2
61
8.6
146
9.2
60
8.3
134
Bill Processing
8.2
56
7.6
128
7.8
50
7.8
124
8.7
57
8.3
127
Integration
8.3
52
7.9
131
8.6
58
8.4
133
7.8
45
7.1
102
Agentic AI - Billing
6.7
7
Not enough data
Onboarding Setup
9.1
26
Not enough data
8.5
26
Not enough data
7.6
26
Not enough data
Project Tracking
6.5
26
Not enough data
6.5
26
Not enough data
8.6
27
Not enough data
8.3
26
Not enough data
7.5
26
Not enough data
Customer Engagement
9.4
29
Not enough data
9.4
28
Not enough data
9.0
29
Not enough data
9.2
28
Not enough data
7.7
27
Not enough data
Functionality
8.8
49
Not enough data
8.3
47
Not enough data
9.1
51
Not enough data
8.7
52
Not enough data
Cloud Support
8.9
48
Not enough data
8.6
45
Not enough data
8.5
45
Not enough data
Automation
8.3
44
Not enough data
8.5
48
Not enough data
Customization
8.7
31
Not enough data
7.0
30
Not enough data
7.5
31
Not enough data
7.6
32
Not enough data
Additional Functionality
7.9
32
Not enough data
6.3
29
Not enough data
9.4
32
Not enough data
8.3
30
Not enough data
8.3
30
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
8.5
12
Not enough data
9.2
13
Not enough data
9.1
11
Not enough data
9.4
12
Not enough data
Data Control
9.7
11
Not enough data
9.2
11
Not enough data
8.6
11
Not enough data
Publishing
9.3
12
Not enough data
8.9
12
Not enough data
9.1
11
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
9.4
8
Not enough data
9.6
8
Not enough data
9.4
8
Not enough data
9.5
7
Not enough data
Growth
8.9
6
Not enough data
9.5
7
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
Content
9.5
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.2
6
Not enough data
Support
9.7
6
Not enough data
Time Tracking
Not enough data
8.8
71
Not enough data
8.9
76
Not enough data
8.9
77
Client Invoicing
Not enough data
9.0
135
Not enough data
8.5
118
Not enough data
8.2
124
Mobile Time Tracking
Not enough data
8.6
76
Administration
Not enough data
7.2
105
Not enough data
7.8
106
Not enough data
7.6
113
Not enough data
7.2
103
Not enough data
7.9
111
Platform
Not enough data
8.3
127
Not enough data
7.2
97
Not enough data
7.0
94
Not enough data
9.0
126
Not enough data
8.3
115
Not enough data
7.0
99
Categories
Categories
Shared Categories
Assembly and FreshBooks are categorized as Payment Processing and Billing
Unique Categories
Assembly is categorized as Client Portal, Client Onboarding, Customer Communications Management, Subscription Billing, Cloud File Storage, Online Form Builder, No-Code Development Platforms, Website Builder, Cloud Content Collaboration, E-Signature, Proposal, Contract Management, and Workplace Innovation Platforms
Reviews
Reviewers' Company Size
Assembly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
FreshBooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
24.7%
Accounting
14.2%
Consulting
7.9%
Financial Services
7.1%
Information Technology and Services
5.2%
Other
40.8%
Marketing and Advertising
17.2%
Information Technology and Services
6.5%
Graphic Design
4.6%
Accounting
4.6%
Consulting
4.0%
Other
63.2%
Discussions
i want a software to save my document files
3 Comments
MH
Works wondersRead more
Assembly has no more discussions with answers
Does FreshBooks support recurring billing?
3 Comments
PM
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 Comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 Comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
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