1) User-friendly product: Everything from taxonomy to visualization can be customized and defined by users. The content is very clean and of high quality; there is rarely any junk that I've seen during my 2-year experience. Platform features are well...
It is not easy to analysis the data that is in there. There is also a lot of noice that happens. I don't have full control over what is being tracked or even how to see what is being tracked.
Ability to track the digital footprints of multiple competitors. Automated news feed that is easy to access and share. Adding offline or field intelligence. Integration with CRM. Solid reporting. Ability to crowdsource CI for all parts of the...
New CSM is barely there and has not been helpful, no suggestions for streamlining processes or driving adoption. AI features are not helpful, and too little too late compared to competitors. Very manual process of battlecard and intelligence maintenance, no...
1) User-friendly product: Everything from taxonomy to visualization can be customized and defined by users. The content is very clean and of high quality; there is rarely any junk that I've seen during my 2-year experience. Platform features are well...
Ability to track the digital footprints of multiple competitors. Automated news feed that is easy to access and share. Adding offline or field intelligence. Integration with CRM. Solid reporting. Ability to crowdsource CI for all parts of the...
It is not easy to analysis the data that is in there. There is also a lot of noice that happens. I don't have full control over what is being tracked or even how to see what is being tracked.
New CSM is barely there and has not been helpful, no suggestions for streamlining processes or driving adoption. AI features are not helpful, and too little too late compared to competitors. Very manual process of battlecard and intelligence maintenance, no...