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- Communication Platform as a Service (cPaaS) Platforms
- Commio
- Telnyx CPaaS
- Commio-vs-Telnyx CPaaS
Compare Commio and Telnyx CPaaS 
At a Glance
Market Segments
Small-Business (70.2% of reviews)
Small-Business (79.4% of reviews)
Entry-Level Pricing
No pricing available
Pay As You Go
Commio
Star Rating
(133)4.6 out of 5
Market Segments
Small-Business (70.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CommioTelnyx CPaaS
Star Rating
(446)4.7 out of 5
Market Segments
Small-Business (79.4% of reviews)
Entry-Level Pricing
Pay As You Go
Free Trial is available
Learn more about Telnyx CPaaSSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Telnyx CPaaS excels in API Call Speed with a score of 9.0, while Commio trails slightly behind at 8.8. Reviewers mention that this speed is crucial for applications requiring real-time communication.
- Reviewers say that Telnyx CPaaS offers superior Two-Way Text Messaging functionality, scoring 8.7, compared to Commio, which lacks specific mention of this feature. Users appreciate the ability to engage in interactive conversations via SMS.
- Users on G2 highlight that Telnyx CPaaS provides a more robust VoIP Number feature, scoring 9.4, which is essential for businesses relying on voice communication. In contrast, Commio's offerings in this area are less emphasized.
- Reviewers mention that Telnyx CPaaS has a better overall Quality of Support with a score of 9.3, while Commio scores slightly higher at 9.4. However, users report that the responsiveness and helpfulness of Telnyx's support team stand out positively in their experiences.
- G2 users indicate that Telnyx CPaaS shines in its Communication Varieties, scoring 9.0, which includes SMS, voice, and video calls. Commio, with a score of 8.7, does not offer the same breadth of communication options, which can limit user flexibility.
- Users say that Telnyx CPaaS's documentation is rated at 8.8, providing comprehensive resources for integration and troubleshooting, while Commio's documentation is rated lower at 8.2. This difference can significantly impact user experience, especially for those new to the platform.
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Pricing
Entry-Level Pricing
Commio
No pricing availableFree Trial
Commio
Free Trial is available
Telnyx CPaaS
Free Trial is available
Ratings
Meets Requirements
9.3
86
9.4
366
Ease of Use
9.2
86
9.3
375
Ease of Setup
8.9
66
9.1
313
Ease of Admin
9.1
66
9.3
282
Quality of Support
9.4
85
9.3
362
Has the product been a good partner in doing business?
9.6
67
9.4
274
Product Direction (% positive)
8.9
77
9.2
359
Features by Category
Text Messaging
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
40
|
Verified
8.9
205
|
Verified
8.8
32
|
Verified
9.0
186
|
Verified
8.7
36
|
Verified
9.0
191
|
Verified
Support
8.2
41
|
Verified
8.8
207
|
Verified
Feature Not Available
8.5
174
|
Verified
8.9
42
|
Verified
9.0
192
|
Verified
Messaging Channels
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
9.5
104
Not enough data
8.4
81
Not enough data
8.9
87
Not enough data
8.0
76
Not enough data
8.8
82
Not enough data
8.9
75
Access
Not enough data
8.6
85
Not enough data
8.1
74
Not enough data
8.0
74
Advanced Features
Not enough data
8.8
72
Not enough data
8.4
74
Not enough data
9.5
94
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Commio and Telnyx CPaaS are categorized as Communication Platform as a Service
Reviews
Reviewers' Company Size
Commio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Telnyx CPaaS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
59.6%
Information Technology and Services
8.8%
Computer Networking
5.3%
Computer Software
4.4%
Wholesale
2.6%
Other
19.3%
Telecommunications
21.5%
Information Technology and Services
16.6%
Computer Software
9.8%
Marketing and Advertising
6.8%
Computer & Network Security
4.2%
Other
41.1%
Most Helpful Reviews
Commio
Most Helpful Favorable Review
Tom B.
Verified User in Telecommunications
Tech support has been very easy to work with and has helped me with problems even on my end. Just because they saw it was "not their problem" did not stop them from helping. Everyone else was great to work with as well and was very helpful. The telecom...
Most Helpful Critical Review
Andrew J.
Verified User in Computer Software
We have had some significant outages in the past. As a whole, they are very reliable, but when they go down, it's a large problem. We are lucky enough to be able to switch our outbound leg to another provider in the case of an outage. We've only seen 2...
Telnyx CPaaS
Most Helpful Favorable Review
Verified User in Telecommunications
The portal, The API and the instant 24/7 customer service
Most Helpful Critical Review
Verified User in Information Technology and Services
If you need technical support, you are out of luck, because Telnyx support is the worst I have experienced in over 30 years of working with vendors. The support is chat only, everything is run through an ill-equipped, and poorly trained first line of...
Tom B.
Verified User in Telecommunications
Tech support has been very easy to work with and has helped me with problems even on my end. Just because they saw it was "not their problem" did not stop them from helping. Everyone else was great to work with as well and was very helpful. The telecom...
Verified User in Telecommunications
The portal, The API and the instant 24/7 customer service
Andrew J.
Verified User in Computer Software
We have had some significant outages in the past. As a whole, they are very reliable, but when they go down, it's a large problem. We are lucky enough to be able to switch our outbound leg to another provider in the case of an outage. We've only seen 2...
Verified User in Information Technology and Services
If you need technical support, you are out of luck, because Telnyx support is the worst I have experienced in over 30 years of working with vendors. The support is chat only, everything is run through an ill-equipped, and poorly trained first line of...
Alternatives
Discussions
How do Contact Centers use thinQ?
2 comments
BR
I can say that one benefit a contact center would see with thinQ is the toll-free LCR. The best rate will be used per caller inbound to your toll-free...Read more
What does thinQ integrate with?
1 comment
Official Response from Commio
Supercharge your voice API by adding thinQ Least Cost Routing (LCR) to Twilio, Nexmo or Plivo Voice.
Applications using voice APIs like Twilio, Nexmo, or...Read more
What does the thinQ interface look like?
1 comment
Official Response from Commio
Our intuitive i.thinq.com cloud platform is the only tool you need to easily purchase, port, and provision your local DIDs from multiple vendors. See screen...Read more
What is Telnyx?
1 comment
EB
This phrase is already in English. It refers to a company or organization that offers communication services on an international scale.Read more
Does Telnyx provide any hardware?
1 comment
TC
Telnyx are offering a 'software as a service / API as a service' - you setup the account via web admin panel; then add features etc as per your needs. You...Read more
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