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Compare CloudCall and RingEX

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At a Glance
CloudCall
CloudCall
Star Rating
(64)3.9 out of 5
Market Segments
Small-Business (62.9% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about CloudCall
RingEX
RingEX
Star Rating
(1,035)4.1 out of 5
Market Segments
Small-Business (56.9% of reviews)
Information
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that RingEX excels in call routing with a score of 9.0, making it easier for businesses to manage incoming calls effectively, while CloudCall falls short with a score of 7.3 in the same category.
  • Reviewers mention that RingEX's recording feature is highly rated at 9.0, providing reliable call documentation, whereas CloudCall's recording feature is rated lower at 7.8, leading to concerns about its reliability.
  • G2 users highlight RingEX's superior mobile access with a score of 9.1, allowing users to stay connected on the go, compared to CloudCall's score of 8.0, which may limit mobile functionality.
  • Users on G2 appreciate RingEX's screen sharing capabilities, scoring 9.1, which enhances collaboration during meetings, while CloudCall's screen sharing is rated lower at 8.3, indicating less effective collaboration tools.
  • Reviewers say that RingEX offers better document storage with a score of 8.3, ensuring that important files are easily accessible, while CloudCall does not provide a comparable feature, which may hinder document management.
  • Users report that RingEX's ease of setup is rated at 8.1, making it user-friendly for new adopters, while CloudCall's setup score of 7.8 suggests a more complicated onboarding process.
Pricing
Entry-Level Pricing
CloudCall
No pricing available
RingEX
Core
$30.00
1 User Per Month
Browse all 3 pricing plans
Free Trial
CloudCall
No trial information available
RingEX
Free Trial is available
Ratings
Meets Requirements
8.1
46
8.8
855
Ease of Use
8.1
46
8.5
869
Ease of Setup
7.8
26
8.1
481
Ease of Admin
7.5
21
8.3
437
Quality of Support
8.0
44
7.9
760
Has the product been a good partner in doing business?
8.1
21
8.1
429
Product Direction (% positive)
6.6
41
7.6
839
Features by Category
Not enough data
8.7
1,166
Documents
Not enough data
7.9
126
Not enough data
7.4
120
Not enough data
8.2
127
Sending
Not enough data
9.1
140
Not enough data
9.3
137
Not enough data
8.9
125
Not enough data
9.2
129
Not enough data
8.9
131
Not enough data
9.2
131
Not enough data
8.5
623
Host Tools
Not enough data
8.4
64
Not enough data
8.6
69
Not enough data
9.0
79
Attendee Tools
Not enough data
8.7
73
Not enough data
8.9
73
Not enough data
8.1
56
Post-Event Tools
Not enough data
8.5
53
Not enough data
8.4
55
Integrations
Not enough data
8.2
47
Not enough data
8.5
54
8.3
160
Not enough data
Channels
8.8
10
|
Verified
Not enough data
9.5
7
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.3
9
Not enough data
9.3
7
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.3
9
Not enough data
8.0
10
|
Verified
Not enough data
7.2
9
|
Verified
Not enough data
7.9
7
Not enough data
8.1
7
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
8.0
9
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
Administrative
8.2
11
|
Verified
Not enough data
8.5
11
|
Verified
Not enough data
8.3
11
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
8.3
7
Not enough data
Not enough data
9.0
1,722
Collaboration Tools
Not enough data
9.1
215
Not enough data
9.0
106
Not enough data
8.6
80
Not enough data
8.9
103
Not enough data
9.1
87
Meeting Coordination
Not enough data
8.8
206
Not enough data
9.0
198
Not enough data
8.9
188
Not enough data
9.0
109
Software Type
Not enough data
8.9
204
Not enough data
8.9
105
Not enough data
9.2
121
Communication Platform as a ServiceHide 6 FeaturesShow 6 Features
7.9
15
Not enough data
Functionality
7.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Call Center Infrastructure (CCI)Hide 12 FeaturesShow 12 Features
7.7
35
8.6
1,893
Platform
Feature Not Available
8.1
155
8.0
5
9.0
184
7.3
5
8.6
173
7.3
5
8.9
180
Not enough data
8.7
172
Not enough data
8.4
165
Not enough data
8.6
172
Generative AI
Feature Not Available
Feature Not Available
Workforce Management
7.3
5
8.7
173
7.3
5
8.5
169
Administrative
8.7
5
8.7
176
8.0
5
8.5
174
Not enough data
8.6
310
Basic Communication - Cloud PBX
Not enough data
8.8
33
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
7.8
31
Not enough data
9.0
32
Not enough data
8.7
31
Advanced Features - Cloud PBX
Not enough data
8.5
28
Not enough data
8.4
30
Not enough data
8.3
30
Not enough data
8.9
31
Basic Communication
8.1
24
|
Verified
9.0
360
|
Verified
Feature Not Available
8.2
270
|
Verified
8.0
11
|
Verified
8.7
292
|
Verified
Feature Not Available
8.2
245
|
Verified
7.8
21
|
Verified
8.5
301
|
Verified
7.7
21
|
Verified
9.0
308
|
Verified
Access
7.7
21
|
Verified
8.2
268
|
Verified
7.6
23
|
Verified
8.3
279
|
Verified
8.1
13
8.6
303
Advanced Features
7.2
20
|
Verified
8.2
317
7.9
14
|
Verified
8.4
281
|
Verified
7.9
24
9.1
334
|
Verified
Not enough data
8.3
328
Extensions
Not enough data
8.5
39
|
Verified
Not enough data
8.5
41
|
Verified
Not enough data
Feature Not Available
Features
Not enough data
8.6
44
|
Verified
Not enough data
8.0
39
|
Verified
Not enough data
8.3
43
|
Verified
Not enough data
8.3
41
|
Verified
Not enough data
8.5
42
|
Verified
Not enough data
7.9
39
Categories
Categories
Shared Categories
CloudCall
CloudCall
RingEX
RingEX
CloudCall and RingEX are categorized as VoIP and Call Center Infrastructure (CCI)
Unique Categories
CloudCall
CloudCall is categorized as Contact Center and Communication Platform as a Service
Reviews
Reviewers' Company Size
CloudCall
CloudCall
Small-Business(50 or fewer emp.)
62.9%
Mid-Market(51-1000 emp.)
33.9%
Enterprise(> 1000 emp.)
3.2%
RingEX
RingEX
Small-Business(50 or fewer emp.)
56.9%
Mid-Market(51-1000 emp.)
35.6%
Enterprise(> 1000 emp.)
7.5%
Reviewers' Industry
CloudCall
CloudCall
Staffing and Recruiting
51.6%
Information Technology and Services
9.7%
Financial Services
4.8%
Wholesale
3.2%
Leisure, Travel & Tourism
3.2%
Other
27.4%
RingEX
RingEX
Computer Software
11.5%
Financial Services
5.2%
Information Technology and Services
5.1%
Marketing and Advertising
5.0%
Insurance
4.4%
Other
69.0%
Most Helpful Reviews
CloudCall
CloudCall
Most Helpful Favorable Review
Verified User
G
Verified User in Staffing and Recruiting

CloudCall has the most efficient and polite techs and service providers. Every member of the CloudCall Team takes the time not to fix an issue but also explain why it occurred and how to avoid this in the future, and sometimes a quick fix that I can do on...

Most Helpful Critical Review
Verified User
G
Verified User in Human Resources

When we used them, we couldn't provision our own phones... I had to call them. Call quality issues constantly. The cloudcall app was buggy - it would pop to the foreground randomly throughout the day, annoying my users. The app was unstable - The app...

RingEX
RingEX
Most Helpful Favorable Review
Seth J.
SJ
Seth J.
Verified User in Pharmaceuticals

The most liked aspect, for me, is that they have a mobile application.This platform makes it very east for me to handle almost all of the aspects of my job in one place. Its very handy and helpful when on the go and need a lot of your information in one spot.

Most Helpful Critical Review
Verified User
G
Verified User in Computer Software

It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to...

Alternatives
CloudCall
CloudCall Alternatives
Aircall
Aircall
Add Aircall
JustCall
JustCall
Add JustCall
Vonage Business Communications
Vonage Business Communications
Add Vonage Business Communications
CloudTalk
CloudTalk
Add CloudTalk
RingEX
RingEX Alternatives
3CX
3CX
Add 3CX
Zoom Workplace
Zoom Workplace
Add Zoom Workplace
Nextiva
Nextiva
Add Nextiva
8x8 Work
8x8 Work
Add 8x8 Work
Discussions
CloudCall
CloudCall Discussions
Is CloudCall voip?
1 comment
Official Response from CloudCall
Yes it is! Our Internet Telephony System makes it possible for you to easily make calls, no matter where you’re working from.Read more
What is CloudCall communicator?
1 comment
Official Response from CloudCall
The CloudCall Communicator. The only bit of software you need to receive, make and transfer your calls, ideal for fast moving businesses that need a quick...Read more
Monty the Mongoose crying
CloudCall has no more discussions with answers
RingEX
RingEX Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 comments
Amit G.
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost. All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
CloudCall
CloudCall
Optimized for quick response
RingEX
RingEX
Optimized for quick response