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Compare Cloudbeds and Hostaway

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At a Glance
Cloudbeds
Cloudbeds
Star Rating
(37)4.2 out of 5
Market Segments
Small-Business (82.9% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Cloudbeds
Hostaway
Hostaway
Star Rating
(218)4.7 out of 5
Market Segments
Small-Business (97.7% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Hostaway
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Cloudbeds excels in its Calendar feature, achieving a perfect score of 9.5, which reviewers mention makes managing bookings straightforward and efficient. In contrast, Hostaway also scores well at 9.5, but users highlight its superior integration capabilities, scoring 9.0, which enhances overall operational efficiency.
  • Reviewers mention that Cloudbeds has a solid Inventory Management score of 8.9, but Hostaway outshines it with a score of 9.0, indicating that users find Hostaway's inventory tracking more intuitive and effective for their needs.
  • G2 users indicate that Cloudbeds has a lower score in Reporting & Analytics at 7.3, with reviewers expressing a desire for more robust data visualization tools. Conversely, Hostaway scores significantly higher at 9.0, with users praising its comprehensive reporting features that provide deeper insights into business performance.
  • Users on G2 report that Cloudbeds' Quality of Support is rated at 8.3, which some find satisfactory, but many reviewers mention that Hostaway's support is notably better, scoring 9.4, with users appreciating the responsiveness and helpfulness of the support team.
  • Reviewers say that while Cloudbeds offers decent automation features with a score of 8.3, Hostaway shines with a score of 9.2, with users highlighting its advanced automation capabilities that streamline various operational tasks effectively.
  • Users report that Cloudbeds has a lower score in Marketing Tools at 6.3, with some reviewers expressing disappointment in its limited features. In contrast, Hostaway scores 8.7, with users praising its robust marketing capabilities, including effective online reputation management tools that help enhance visibility and customer engagement.
Pricing
Entry-Level Pricing
Cloudbeds
No pricing available
Hostaway
No pricing available
Free Trial
Cloudbeds
No trial information available
Hostaway
No trial information available
Ratings
Meets Requirements
8.4
29
9.1
165
Ease of Use
8.6
30
8.9
169
Ease of Setup
7.9
21
8.6
123
Ease of Admin
8.1
19
8.9
90
Quality of Support
8.3
29
9.3
163
Has the product been a good partner in doing business?
8.4
19
9.2
88
Product Direction (% positive)
9.1
27
9.2
144
Features by Category
7.7
277
8.8
1,551
Administration
8.2
19
8.9
103
8.9
18
8.9
90
8.3
17
9.1
103
9.5
17
9.4
103
7.3
18
8.9
98
Booking Management
8.5
10
9.0
60
8.5
11
8.5
60
7.0
10
8.6
59
Booking Management
8.6
18
9.2
100
7.8
18
8.6
102
8.0
18
8.8
95
Administration
8.3
10
8.6
55
7.3
11
8.7
60
7.3
10
8.8
60
6.2
10
8.7
59
9.5
10
8.9
60
Marketing
6.3
17
8.6
87
7.0
15
8.7
87
Marketing
6.3
10
8.3
56
5.8
10
8.2
54
Hotel Revenue Management Systems (RMS)Hide 11 FeaturesShow 11 Features
7.3
59
Not enough data
Rate Management
6.9
8
Not enough data
Feature Not Available
Not enough data
6.7
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
Data Tools
6.9
7
Not enough data
7.4
7
Not enough data
7.5
6
Not enough data
User Tools
7.3
5
Not enough data
8.7
5
Not enough data
Feature Not Available
Not enough data
7.0
120
Not enough data
Property Management
8.5
12
Not enough data
7.4
12
Not enough data
6.7
11
Not enough data
8.2
10
Not enough data
Guest Management
8.3
11
Not enough data
6.0
10
Not enough data
5.8
10
Not enough data
Staff Management
6.5
10
Not enough data
4.8
10
Not enough data
Platform
6.2
11
Not enough data
8.2
13
Not enough data
Categories
Categories
Shared Categories
Cloudbeds
Cloudbeds
Hostaway
Hostaway
Cloudbeds and Hostaway are categorized as Channel Management
Unique Categories
Hostaway
Hostaway is categorized as Vacation Rental
Reviews
Reviewers' Company Size
Cloudbeds
Cloudbeds
Small-Business(50 or fewer emp.)
82.9%
Mid-Market(51-1000 emp.)
17.1%
Enterprise(> 1000 emp.)
0%
Hostaway
Hostaway
Small-Business(50 or fewer emp.)
97.7%
Mid-Market(51-1000 emp.)
2.3%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Cloudbeds
Cloudbeds
Hospitality
88.6%
Leisure, Travel & Tourism
11.4%
Other
0.0%
Hostaway
Hostaway
Hospitality
46.0%
Real Estate
31.6%
Leisure, Travel & Tourism
11.6%
Investment Management
1.4%
Accounting
1.4%
Other
7.9%
Most Helpful Reviews
Cloudbeds
Cloudbeds
Most Helpful Favorable Review
VT
Victor T.
Verified User in Hospitality

Easy to use, you can automatize guest communication and drive more reservations by connecting directly to the Cloudbeds Channel Manager and Booking Engine. It´s an All in One Solution that helps you save time and generate more reservations. We use Cloudbeds...

Most Helpful Critical Review
Roger A.
RA
Roger A.
Verified User in Hospitality

I should have known there were problems at Cloudbeds as their contract had language saying that its users could not publish reviews. After some negotiations, I had them remove the language. Their contract does not comply with California privacy laws. They...

Hostaway
Hostaway
Most Helpful Favorable Review
Sebastian J.
SJ
Sebastian J.
Verified User in Hospitality

Hostaway is the best solution that I have used so far, and I have tried many. It work flawlessly, integrates well with many other platforms and the best is the public API where you can build your own solutions. The set of features and automations is...

Most Helpful Critical Review
NM
Nicole M.
Verified User in Investment Management

HostAway’s onboarding specialist rushed the integration process and failed to inform me that I needed to upmark my prices for Airbnb by 15% to account for new fees. I was also misinformed that this adjustment wasn’t necessary for Airbnb. This cost me...

Alternatives
Cloudbeds
Cloudbeds Alternatives
Oracle Hospitality OPERA Property Management System
Oracle Hospitality OPERA Property Management System
Add Oracle Hospitality OPERA Property Management System
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SkyTouch Technology
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StayNTouch Cloud PMS
StayNTouch Cloud PMS
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Hostaway
Hostaway Alternatives
Guesty
Guesty
Add Guesty
Lodgify
Lodgify
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Hosthub
Hosthub
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Hospitable.com
Hospitable.com
Add Hospitable.com
Discussions
Cloudbeds
Cloudbeds Discussions
What is Cloudbeds system?
1 comment
VT
One platform designed to help you grow revenue, save time, and increase guest satisfaction.Read more
What are the functions of PMS?
1 comment
VT
View real-time data of the day’s arrivals, departures, and reservations.Read more
Monty the Mongoose crying
Cloudbeds has no more discussions with answers
Hostaway
Hostaway Discussions
his is a simple system to use;
1 comment
BW
Wheelhouse makes my use of Hostaway even easier with smart pricingRead more
What does Hostaway cost?
1 comment
DC
It was $440 for my 11 listings. It will cost me half at my next PMS for equal to better featuresRead more
Where is Hostaway based?
1 comment
AC
Toronto, Canada?Read more