--- title: eZee FrontDesk Hotel PMS Reviews meta_title: 'eZee FrontDesk Hotel PMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how eZee FrontDesk Hotel PMS works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 13 scale: '5' date_modified: '2026-07-07' parent_category: name: Hotel url: https://www.g2.com/categories/hotel --- # eZee FrontDesk Hotel PMS Reviews **Vendor:** eZee Technosys Pvt. Ltd **Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 13 ## About eZee FrontDesk Hotel PMS eZee FrontDesk is a general purpose hotel and motel software which is can be used as a hotel maintenance software, hotel reservations software, hotel management software, hotel billing software, hotel property management software (pms). It is ideal solution for hotel having 10-500 Rooms. It Provides features like - Reservation Center - Front Desk Operations - Profile Management - Rate Management - Revenue Management - Back Office Operations - In House Operations - Event Management - Analytics and Reporting and more. ## eZee FrontDesk Hotel PMS Reviews ### 1. One Stop PMS Software for any kind of hotels **Rating:** 4.5/5.0 stars **Reviewed by:** Ashwin K. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about eZee FrontDesk Hotel PMS?** The most comprehensive cloud-based PMS Software that offers property management capabilities, front office, online booking engine, back office, guest management, payroll, housekeeping guest relationship management, laundry, and more. This PMS Software aims to help any kind of hotels to effectively manage, find, acquire, and manage their customers. **What do you dislike about eZee FrontDesk Hotel PMS?** The only thing I dislike about this PMS software is, I have to follow lof ot instructions to complete specific tasks. Hotels needs to be latest version of this PMS software to train new employees. **What problems is eZee FrontDesk Hotel PMS solving and how is that benefiting you?** eZwee FrontDesk Hotel PMS offers one stop platform for managing hotels, web booking engine, Restaurent POS with 24/7 customer support, userfriendly interface and features which helps even novice user to use the software. ### 2. Efficiently Managing Hospitality: A Comprehensive Review of eZee Frontdesk Hotel PMS **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2023 **What do you like best about eZee FrontDesk Hotel PMS?** I am thoroughly impressed with eZee FrontDesk Hotel PMS. Its user-friendly interface makes managing hotel operations a breeze. The robust reservation system ensures seamless bookings, and the real-time updates help in optimizing room occupancy. The integrated billing and invoicing features simplify financial tasks, and the detailed reporting tools provide valuable insights for strategic decision-making. Additionally, the excellent customer support ensures that any issues are resolved promptly, making it a top choice for efficient hotel management **What do you dislike about eZee FrontDesk Hotel PMS?** Few downsides with eZee Frontdesk includes - A Learning curve - Limited Customisations for very Advanced users **What problems is eZee FrontDesk Hotel PMS solving and how is that benefiting you?** eZee FrontDesk Hotel PMS solves several common problems in hotel management, and here's how it can benefit users: Efficient Reservation Management: It streamlines the reservation process, allowing you to manage bookings effectively, reducing the chances of double bookings and ensuring room availability, which is crucial for maximizing revenue. Automated Check-In/Check-Out: The software automates the check-in and check-out processes, saving time for both staff and guests. This efficiency enhances the guest experience and minimizes human error. Billing and Invoicing: eZee FrontDesk simplifies billing and invoicing procedures. This can lead to quicker payment processing and fewer billing discrepancies, improving the financial aspect of hotel management. Real-Time Updates: The system provides real-time updates on room availability and rates, enabling you to make informed decisions and respond quickly to changing demand, which can help optimize revenue and occupancy. Reporting and Analytics: The software offers detailed reporting and analytics tools, giving you insights into your hotel's performance. This data-driven approach can help you identify trends, make informed decisions, and refine your business strategies. Guest Experience: eZee FrontDesk can enhance the guest experience by allowing for a smooth and hassle-free check-in/check-out process. Satisfied guests are more likely to return and leave positive reviews. Compliance and Security: It can help with compliance and data security, ensuring that guest information is handled safely and that the hotel meets industry standards and regulations. In summary, eZee FrontDesk Hotel PMS benefits users by simplifying complex hotel management tasks, increasing efficiency, and ultimately improving the overall guest experience. ### 3. PERFECT **Rating:** 4.5/5.0 stars **Reviewed by:** Alireja G. | Tax Reviewer, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about eZee FrontDesk Hotel PMS?** eZee FrontDesk Hotel Management Software has helped us to easily obtain the Hotel Audit Report. The best part of the software is that you can also access the Restaurant POS. The Front Desk is where I had the most experience when using this software. Support is superb. The team is very supportive. **What do you dislike about eZee FrontDesk Hotel PMS?** None, but sometimes the software would be down temporarily. However, most of the time, the software worked well for the hotel and was easy to use. **What problems is eZee FrontDesk Hotel PMS solving and how is that benefiting you?** The Software helped us to easily obtain the Audit Report in comparison with the Restaurant POS; the best part is you can access it anywhere. ### 4. One of the best in the business. **Rating:** 5.0/5.0 stars **Reviewed by:** Sudhanshu C. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2023 **What do you like best about eZee FrontDesk Hotel PMS?** User-friendlyness is the best thing the PMS has. Support is superb. Team is super supportive. **What do you dislike about eZee FrontDesk Hotel PMS?** I did not find any challenges as such. It's software and always demands upgrading as the requirements come up and the team is so cool they are already on it and keep innovating. So no complaints as of now. **What problems is eZee FrontDesk Hotel PMS solving and how is that benefiting you?** Revenues are streamlined, and the process becomes a bit smoother. Team support is so good that all of our staff is familiar with the team members. ### 5. eZee@as the name says **Rating:** 5.0/5.0 stars **Reviewed by:** balwinder k. | Delivery manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about eZee FrontDesk Hotel PMS?** its a good system as it more than meets the requirements of any hotel of any size. Very feature rich and esay to use . **What do you dislike about eZee FrontDesk Hotel PMS?** single event booking is not there and invoice tempates are too long also **What problems is eZee FrontDesk Hotel PMS solving and how is that benefiting you?** optimized options and readiness as it is an out of box solution that fit very well hotel operations ### 6. Efficiency and Ease: A Review of Ezee Frontdesk Hotel PMS **Rating:** 3.0/5.0 stars **Reviewed by:** Vinay A. | Technical Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about eZee FrontDesk Hotel PMS?** User-Friendly Interface,Reservation Management,Customer Support **What do you dislike about eZee FrontDesk Hotel PMS?** Cost, Limited Mobile App Functionality, Customization Constraints **What problems is eZee FrontDesk Hotel PMS solving and how is that benefiting you?** Efficient Channel Management, Customization and Scalability,Security and Compliance ### 7. Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about eZee FrontDesk Hotel PMS?** Perfect software for hotel management. Website is user friendly. East to use product. Great customer support. 24*7 available **What do you dislike about eZee FrontDesk Hotel PMS?** Sometimes it takes time to load. Consume lot of internet. But overall product is good **What problems is eZee FrontDesk Hotel PMS solving and how is that benefiting you?** Product is good, i help my father in his hotel management business via this help. i operate this app on behalf of the business ### 8. "Use dependable hotel software!" **Rating:** 5.0/5.0 stars **Reviewed by:** Ayush S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about eZee FrontDesk Hotel PMS?** The feature-rich hotel software offers a variety of functions for your establishment. Its categories span across Front Office, Group Booking, Laundry, Guest Engagement, Back Office, Housekeeping, Banquet, Mini-bar, and Payroll. Although I'm most familiar with Front Desk, I appreciate the software's extensive capabilities. **What do you dislike about eZee FrontDesk Hotel PMS?** Although there were occasional temporary downtimes, the hotel software was generally efficient and user-friendly. **What problems is eZee FrontDesk Hotel PMS solving and how is that benefiting you?** The hotel effectively addressed various concerns such as reservation management, group bookings, and monthly payroll discrepancies, as well as identifying the reasons for variations in housekeeping time. By logging and comparing data from previous months, we were able to set achievable goals and incentivize employees to improve the hotel's performance. This approach proved beneficial for the overall success of the establishment. ### 9. Pretty easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2023 **What do you like best about eZee FrontDesk Hotel PMS?** Easy booking processing, managing bills and checkout is managed by workers without much effort **What do you dislike about eZee FrontDesk Hotel PMS?** onboarding process can be a bit smoother **What problems is eZee FrontDesk Hotel PMS solving and how is that benefiting you?** Managing checked in rooms ### 10. Good experience so far for the last years **Rating:** 5.0/5.0 stars **Reviewed by:** Krystal L. | Independent Sales Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about eZee FrontDesk Hotel PMS?** Simple to use. No monthly membership, just a one-time fee depending on how many rooms your hotel/motel has. It has other features software available to use integrate with eZee Frontdesk (extra cost) but we just use the Frontdesk software. When you begin to use the software is a little difficult to set up, but you can personalize and customize the interface to your preference. **What do you dislike about eZee FrontDesk Hotel PMS?** Sometimes is a little difficult to handle the reports, to how to find out the numbers that we need, I mean how to find the exact kind report that we are looking for. If we want to chat or contact customer support, we have to pay the hotel maintenance fee otherwise we are not able to contact them for assistance. When we need tech support, we need to contact them very late at night for a different time zone (support from India). **Recommendations to others considering eZee FrontDesk Hotel PMS:** If you are looking for software that you could manage your hotel without monthly membership this is for you. **What problems is eZee FrontDesk Hotel PMS solving and how is that benefiting you?** This has helped us to have updated the guest with their reservations. The feature Email Automation is very beneficial to send a booking confirmation email to the guest. Get the necessary report for the government tax agency and to organized the reservations. ### 11. AMAZING **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2019 **What do you like best about eZee FrontDesk Hotel PMS?** It works, for what we needed. The program has evolved and gotten much better, We are happy with it! **What do you dislike about eZee FrontDesk Hotel PMS?** Some buggy moments but it has gotten better over time, Govind knows his stuff, The registering was flawless! **What problems is eZee FrontDesk Hotel PMS solving and how is that benefiting you?** Ease of use for end users is amazing ### 12. Reliable Hotel Software to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2018 **What do you like best about eZee FrontDesk Hotel PMS?** What I like the best about this software is the amount of functions they can provide for your hotel. The categories on their software include Front Office, Group Booking, Laundry, Guest Engagement, Back Office ,Housekeeping, Banquet, Mini-bar, and Payroll. Front Desk is where I had the most experience when using this software. **What do you dislike about eZee FrontDesk Hotel PMS?** Sometimes the software would be down temporarily, however most of the time, the software worked really well for the hotel and was really easy to use. **Recommendations to others considering eZee FrontDesk Hotel PMS:** Definitely worth considering when managing a hotel and especially with working at Front Desk. This software will allow you to plan and organize everything you need in a way that the hotel will succeed from. **What problems is eZee FrontDesk Hotel PMS solving and how is that benefiting you?** The hotel was able to solve issues of reservations, group booking, payroll difference each month with house keeping as to why some months take house keepers more time to clean rooms. This benefited us well by tracking our data logged and shows how it compares to previous months. We were able to make goals and make incentives for employees by making new goals each month to help better the hotel. ### 13. Good Software **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2016 **What do you like best about eZee FrontDesk Hotel PMS?** User friendly and easy to use. To teach older people how to use the software, it is not very difficult, and you are able to see all open rooms at once (depending on the size of the hotel). Overall good software. **What do you dislike about eZee FrontDesk Hotel PMS?** May be difficult to see clean and dirty rooms if there are many hotel rooms in your hotel. For a small hotel, it works great. Also logs you out of the system often which is frustrating. I wouldn't recommend for hotels with more than 100 rooms. **Recommendations to others considering eZee FrontDesk Hotel PMS:** Don't log people out so often **What problems is eZee FrontDesk Hotel PMS solving and how is that benefiting you?** NA - [View eZee FrontDesk Hotel PMS pricing details and edition comparison](https://www.g2.com/products/ezee-frontdesk-hotel-pms/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+13%3A47%3A58+-0500&secure%5Bsession_id%5D=4535b156-5e32-4fd4-a91c-74e46e62013d&secure%5Btoken%5D=384697fe92289641f0ecf25729d23d5e715a54be3f568bc2b5a2ce1d6a072805&format=llm_user) ## eZee FrontDesk Hotel PMS Features **Administration** - Integrations - Inventory Management - Automation - Calendar - Reporting & Analytics **Rate Management** - Real-Time Pricing - Group Bookings - Predictive Analytics - Competitor Analysis - Price Control **Property Management** - Room Inventory - Revenue Management - Facility Maintenance - Distribution Management **Booking Management** - Booking Aggregation - Booking Engine - Rate Setting **Booking Management** - Booking Aggregation - Booking Engine - Rate Setting **Data Tools** - Reporting - Data Visualization - Stack Integration **Guest Management** - Central Reservation System - Marketing and Loyalty Programs - Guest Messaging **Administration** - Inventory Management - Integrations - Automation - Reporting & Analytics - Calendar **Marketing** - Marketing Tools - Online Reputation Management **User Tools** - Task Automation - Email Alerts - Customer Insights **Staff Management** - Housekeeping - Shift Scheduling **Marketing** - Online Reputation Management - Marketing Tools **Platform** - Reporting and Analytics - Channel Manager Integration **Agentic AI - Hotel Revenue Management Systems (RMS)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Hotel Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance ## Top eZee FrontDesk Hotel PMS Alternatives - [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) - 4.3/5.0 (38 reviews) - [Hostaway](https://www.g2.com/products/hostaway/reviews) - 4.8/5.0 (411 reviews) - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (63 reviews)