Compare Clio and Smokeball 
- Users report that Clio excels in its Time Tracking feature, scoring 9.1, while Smokeball slightly leads with a score of 9.2. Reviewers mention that Clio's intuitive interface makes tracking billable hours straightforward, but Smokeball's integration with its billing system is noted as a significant advantage.
- Reviewers mention that Smokeball shines in Document Management, achieving a score of 9.3 compared to Clio's 8.3. Users on G2 highlight Smokeball's robust versioning and search capabilities, which streamline document retrieval and collaboration.
- Users say that both platforms offer solid Cloud functionality, with Clio scoring 8.8 and Smokeball at 8.9. However, reviewers mention that Clio's cloud features are more user-friendly, making it easier for small businesses to manage their documents remotely.
- G2 users report that Smokeball has a superior Quality of Support rating of 9.6, while Clio follows closely with 9.2. Reviewers mention that Smokeball's customer service is responsive and helpful, often going above and beyond to assist users.
- Users report that Clio's Dashboard functionality is rated at 8.6, while Smokeball's dashboard scores higher at 9.0. Reviewers mention that Smokeball's dashboard provides a more comprehensive overview of case statuses and deadlines, enhancing user productivity.
- Reviewers mention that Clio's Automation features score 9.0, which is on par with Smokeball's offerings. However, users on G2 highlight that Clio's automation tools are particularly effective for repetitive tasks, making it a favorite among small law firms looking to streamline their workflows.
- Accurately track time and expenses. Bill hourly, flat fee, or contingency.
- Make it easy for clients to pay online using credit, debit, or eCheck (US).
- Manage cases, tasks, documents, and calendars, all in one place.
- Invoicing
- Time & Expense Tracking
- Online Payments
Intuitive interface - it is easy to learn to use this product with reasonable proficiency. Responsive support when you need it - chat and phone. Flexibility provided by numerous integrations - lets you add functionality not offered by the primary program....
very little customization available, billing is not very good, reminders and tasks are very basic
I have found Smokeball very easy to use. It has allowed our office to easily "go remote" during the COVID-19 pandemic as all of our files are easily (and securely) accessible from anywhere. Additionally, whenever I have an issue or problem with...
The reporting features are not robust enough for our needs. They also have little to no CRM functionality and do not integrate with many other software providers. It is also cumbersome to replicate client matters and locate files for one client who has...
Intuitive interface - it is easy to learn to use this product with reasonable proficiency. Responsive support when you need it - chat and phone. Flexibility provided by numerous integrations - lets you add functionality not offered by the primary program....
I have found Smokeball very easy to use. It has allowed our office to easily "go remote" during the COVID-19 pandemic as all of our files are easily (and securely) accessible from anywhere. Additionally, whenever I have an issue or problem with...
very little customization available, billing is not very good, reminders and tasks are very basic
The reporting features are not robust enough for our needs. They also have little to no CRM functionality and do not integrate with many other software providers. It is also cumbersome to replicate client matters and locate files for one client who has...
