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At a Glance
Claritysoft
Claritysoft
Star Rating
(103)4.3 out of 5
Market Segments
Small-Business (65.3% of reviews)
Information
Entry-Level Pricing
$49.00
Browse all 3 pricing plans
Salesforce Sales Cloud
Salesforce Sales Cloud
Star Rating
(23,223)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Information
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Salesforce Sales Cloud excels in Opportunity & Pipeline Management with a score of 8.7, while Claritysoft trails slightly behind at 8.3. Reviewers mention that Salesforce's robust features allow for better tracking and forecasting of sales opportunities.
  • Reviewers mention that Claritysoft shines in Ease of Admin with a score of 8.9 compared to Salesforce's 7.9. Users on G2 appreciate Claritysoft's user-friendly interface and straightforward administrative tasks, making it easier for teams to manage their CRM.
  • G2 users highlight that Salesforce Sales Cloud offers superior Sales Force Automation capabilities, particularly in Contact & Account Management with a score of 8.8, while Claritysoft scores 8.5. Users report that Salesforce's comprehensive tools help streamline customer interactions effectively.
  • Users say that Claritysoft provides better Customer Support features, scoring 8.8 in the Customer Support Portal category, compared to Salesforce's 8.1. Reviewers mention that Claritysoft's support resources are more accessible and responsive, enhancing user satisfaction.
  • Reviewers mention that Salesforce Sales Cloud has a more extensive Integrations ecosystem, scoring 8.8, while Claritysoft's integrations score 6.7. Users report that Salesforce's ability to connect with various third-party applications significantly enhances its functionality.
  • Users on G2 report that Claritysoft excels in Lead Management with a score of 8.6, slightly ahead of Salesforce's 8.5. Reviewers mention that Claritysoft's lead qualification and follow-up features are particularly effective for small businesses looking to optimize their sales processes.
Featured Products
Pricing
Entry-Level Pricing
Claritysoft
Professional
$49.00
Browse all 3 pricing plans
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Browse all 4 pricing plans
Free Trial
Claritysoft
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.5
89
8.8
13,080
Ease of Use
8.7
89
8.1
15,997
Ease of Setup
8.4
49
7.8
7,131
Ease of Admin
8.9
46
7.9
4,129
Quality of Support
8.7
90
8.1
11,371
Has the product been a good partner in doing business?
9.2
47
8.3
4,090
Product Direction (% positive)
8.3
87
8.2
12,759
Features by Category
Sales Force Automation
8.5
61
|
Verified
8.8
9060
|
Verified
Feature Not Available
8.2
6012
|
Verified
8.3
52
|
Verified
8.7
8791
|
Verified
8.3
59
|
Verified
8.3
9050
|
Verified
7.6
31
|
Verified
8.0
6941
|
Verified
8.4
49
|
Verified
8.2
7234
|
Verified
7.3
31
|
Verified
8.0
6380
|
Verified
7.6
33
|
Verified
8.1
6277
|
Verified
8.2
38
|
Verified
8.3
7034
|
Verified
Marketing Automation
7.8
45
|
Verified
7.9
6297
|
Verified
7.3
35
|
Verified
8.1
6620
|
Verified
8.6
52
|
Verified
8.5
7640
|
Verified
6.9
27
|
Verified
7.9
5064
Customer Support
8.3
40
|
Verified
8.3
6447
|
Verified
8.8
41
|
Verified
8.1
6024
|
Verified
8.5
45
8.2
6420
|
Verified
6.9
12
8.0
5142
|
Verified
8.4
38
|
Verified
8.2
5635
|
Verified
Reporting & Analytics
8.1
56
|
Verified
8.5
8582
|
Verified
8.0
50
|
Verified
8.5
8768
|
Verified
7.8
34
|
Verified
8.2
7080
|
Verified
Mobile & Social
6.7
21
7.9
5276
|
Verified
Feature Not Available
7.8
4909
|
Verified
7.7
30
|
Verified
7.7
5755
|
Verified
Platform
8.6
36
|
Verified
8.5
3243
|
Verified
8.2
30
8.5
3250
|
Verified
8.4
36
|
Verified
8.6
3276
|
Verified
6.2
10
8.3
2559
|
Verified
7.3
17
8.5
2833
|
Verified
Feature Not Available
8.1
2863
|
Verified
8.5
37
|
Verified
8.7
3261
|
Verified
8.0
24
8.1
2703
Integration
8.3
35
|
Verified
8.5
2303
|
Verified
6.7
17
|
Verified
8.5
2760
|
Verified
6.4
14
8.5
2609
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
2,971
Lead Facilitation
Not enough data
8.6
235
Not enough data
8.8
255
Not enough data
8.8
277
Not enough data
8.6
254
Organization
Not enough data
9.0
313
Not enough data
8.8
305
Not enough data
8.8
299
Performance Analysis
Not enough data
8.4
249
Not enough data
8.8
270
Sales Analysis
Not enough data
8.4
250
Not enough data
8.8
264
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
5,985
Integrated Workflows
Not enough data
8.6
398
Not enough data
8.5
388
Not enough data
8.0
347
Not enough data
8.0
342
Not enough data
8.8
397
Not enough data
8.4
346
Not enough data
8.6
361
Repeatability and Reportability
Not enough data
8.4
362
Not enough data
8.7
381
Not enough data
8.7
377
Not enough data
8.3
364
Not enough data
7.6
298
AI and Automation
Not enough data
8.5
344
Not enough data
8.3
353
Not enough data
8.2
313
Not enough data
7.9
316
Not enough data
7.7
298
Generative AI
Not enough data
Feature Not Available
Conversation IntelligenceHide 8 FeaturesShow 8 Features
Not enough data
8.6
790
Call Analytics
Not enough data
8.6
111
Not enough data
8.5
115
Not enough data
8.6
110
Not enough data
8.8
110
Agent Performance Management
Not enough data
8.6
120
Not enough data
8.5
104
Not enough data
8.7
120
Generative AI
Not enough data
Feature Not Available
Revenue Operations & Intelligence (RO&I)Hide 18 FeaturesShow 18 Features
Not enough data
8.1
393
Revenue Sourcing and Forecasting
Not enough data
8.0
23
Not enough data
7.9
23
Not enough data
8.5
23
Not enough data
8.6
23
Not enough data
8.3
23
Not enough data
8.1
18
Not enough data
8.0
18
CRM Data Enrichment
Not enough data
8.1
24
Not enough data
8.4
23
Not enough data
8.1
22
Not enough data
7.8
24
Not enough data
8.5
18
Account Management
Not enough data
7.8
24
Not enough data
7.8
24
Not enough data
7.6
24
Not enough data
8.3
23
Not enough data
8.2
18
Not enough data
8.1
18
Not enough data
8.2
1,236
Integrations
Not enough data
8.0
113
Not enough data
8.4
114
Not enough data
8.0
114
Not enough data
7.9
111
Not enough data
8.8
114
Branding & Customizatio
Not enough data
8.0
109
Not enough data
8.1
113
Not enough data
8.3
110
Automatic Rules & Configurations
Not enough data
8.2
111
Not enough data
8.2
112
Not enough data
7.8
115
Sales Acceleration PlatformsHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
8.4
1,145
Sales Performance Features - Sales Planning
Not enough data
8.4
99
Not enough data
8.4
91
Not enough data
8.4
96
Not enough data
8.7
96
Not enough data
8.5
95
Not enough data
8.8
94
Not enough data
8.1
92
Territory Management - Sales Planning
Not enough data
8.7
93
Not enough data
8.5
98
Quota & Capacity Management - Sales Planning
Not enough data
8.3
94
Not enough data
8.3
102
Not enough data
8.2
95
Not enough data
8.5
10,879
Data Sourcing
Not enough data
8.5
849
Not enough data
8.7
880
Not enough data
8.3
784
Not enough data
8.7
910
Not enough data
8.6
846
Predictive Analytics
Not enough data
8.4
826
Not enough data
8.6
842
Not enough data
8.1
741
Not enough data
8.3
783
Sales Management
Not enough data
8.7
872
Not enough data
8.1
748
Not enough data
8.6
865
Not enough data
8.8
933
Not enough data
8.1
2,981
Content Management
Not enough data
8.3
302
Not enough data
8.1
292
Not enough data
8.2
277
Not enough data
8.5
269
Not enough data
8.2
287
Analytics
Not enough data
8.7
293
Not enough data
8.4
292
Not enough data
8.4
176
Not enough data
8.3
301
Presentation
Not enough data
7.3
167
Not enough data
7.3
167
Not enough data
7.2
158
Not enough data
8.6
2,201
Training
Not enough data
8.7
228
Not enough data
8.8
221
Not enough data
8.4
181
Not enough data
8.4
217
Feedback
Not enough data
8.7
209
Not enough data
8.6
206
Not enough data
8.5
187
Not enough data
8.6
176
Not enough data
8.8
201
Not enough data
8.8
201
Not enough data
8.6
174
Generative AI
Not enough data
Feature Not Available
Not enough data
8.7
3,603
Attribution
Not enough data
8.8
369
Not enough data
8.9
373
Not enough data
8.6
355
Discovery
Not enough data
8.9
376
Not enough data
8.6
371
Not enough data
8.6
352
Management
Not enough data
8.5
342
Not enough data
8.7
361
Platform
Not enough data
8.6
352
Not enough data
8.6
352
Outbound Call TrackingHide 12 FeaturesShow 12 Features
Not enough data
8.7
1,577
Calling
Not enough data
8.7
131
Not enough data
8.5
125
Not enough data
8.8
134
Not enough data
8.8
130
Contacts
Not enough data
8.8
127
Not enough data
8.6
129
Not enough data
8.8
131
Insights
Not enough data
9.0
135
Not enough data
8.7
133
Not enough data
8.3
129
Not enough data
8.5
139
Not enough data
8.4
134
Not enough data
8.4
4,022
Analytics
Not enough data
8.2
479
Not enough data
8.4
487
Not enough data
8.3
501
Customizations
Not enough data
8.7
531
Not enough data
8.5
499
Not enough data
8.6
536
Not enough data
8.3
481
Not enough data
8.4
508
Generative AI
Not enough data
Feature Not Available
Sales Performance ManagementHide 11 FeaturesShow 11 Features
Not enough data
8.5
4,509
Incentives
Not enough data
8.1
332
Not enough data
8.4
399
Not enough data
7.9
335
Not enough data
8.6
412
Personalization
Not enough data
8.6
374
Not enough data
8.8
454
Not enough data
8.9
484
Not enough data
8.6
432
Administrative
Not enough data
8.7
457
Not enough data
8.5
423
Not enough data
8.3
407
Categories
Categories
Shared Categories
Claritysoft
Claritysoft
Salesforce Sales Cloud
Salesforce Sales Cloud
Claritysoft and Salesforce Sales Cloud are categorized as CRM
Reviews
Reviewers' Company Size
Claritysoft
Claritysoft
Small-Business(50 or fewer emp.)
65.3%
Mid-Market(51-1000 emp.)
23.8%
Enterprise(> 1000 emp.)
10.9%
Salesforce Sales Cloud
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
20.8%
Mid-Market(51-1000 emp.)
45.9%
Enterprise(> 1000 emp.)
33.4%
Reviewers' Industry
Claritysoft
Claritysoft
Financial Services
10.9%
Marketing and Advertising
7.9%
Information Technology and Services
7.9%
Transportation/Trucking/Railroad
4.0%
Pharmaceuticals
4.0%
Other
65.3%
Salesforce Sales Cloud
Salesforce Sales Cloud
Computer Software
14.0%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Most Helpful Reviews
Claritysoft
Claritysoft
Most Helpful Favorable Review
Verified User in Marketing and Advertising
GM
Verified User in Marketing and Advertising

Claritysoft is easy to use and it's pages are easy to set-up the way a user wants to manage their leads, accounts, opportunities and activities.

Most Helpful Critical Review
Flavia S.
FS
Flavia S.
Verified User in Leisure, Travel & Tourism

Clarity soft is integrated with our Order admin system. I have seen that in that integration sometimes when we submit orders, claritysoft does not capture all the data that we put in our form. Sometimes it does, which makes it inconvenient to have to...

Salesforce Sales Cloud
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
AN
Ashlly N.
Verified User

Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...

Most Helpful Critical Review
Cristi H.
CH
Cristi H.
Verified User in Marketing and Advertising

The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...

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Discussions
Claritysoft
Claritysoft Discussions
What can I expect in terms of customer service?
2 comments
Official Response from Claritysoft
Claritysoft’s customer service is what sets us apart. Our support team is based in the United States and our people “dive for the phone”. We have customer...Read more
What sets Claritysoft apart from other CRM’s?
1 comment
Official Response from Claritysoft
Claritysoft came to market to solve the complexity issue in the CRM space. We offer a very powerful, easy to use solution without sacrificing the...Read more
How does the implementation process work?
1 comment
Official Response from Claritysoft
95% of Claritysoft customers use the Quick Start program and need nothing more. Here’s what you can expect during implementation: Getting Started – Your...Read more
Salesforce Sales Cloud
Salesforce Sales Cloud Discussions
When do you need a CRM?
11 comments
Mohammad Fahad A.
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post! Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
Anamika S.
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
Manoj M.
MM
1. Customer Management 2. Employee Day-to-Day Activity Tracking 3. Automated Workflow 4. Validated Workflow 5. Can Integrate Multiple Systems 6....Read more