Compare CisionOne and Universal Information Services 
At a Glance
Market Segments
Small-Business (44.1% of reviews)
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
CisionOne
Star Rating
(1,167)4.0 out of 5
Market Segments
Small-Business (44.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CisionOneUniversal Information Services
Star Rating
(17)0.0 out of 5
Market Segments
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Universal Information ServicesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CisionOne excels in its Reporting and Dashboards feature, scoring an impressive 8.6, which allows for extensive customization and easy data visualization. In contrast, Universal Information Services lacks sufficient data to provide a comparable score, leaving users uncertain about its reporting capabilities.
- Reviewers mention that CisionOne's Media Database is robust, with a score of 7.5, facilitating effective media outreach. However, Universal Information Services does not have enough reviews to assess its media database functionality, which may be a concern for users relying on comprehensive media lists.
- G2 users highlight CisionOne's strong performance in Keyword Targeting with a score of 8.1, making it easier for users to optimize their campaigns. On the other hand, Universal Information Services does not provide enough data to evaluate its keyword targeting features, potentially limiting its effectiveness in this area.
- Users on G2 report that CisionOne's Campaign Management feature, scoring 6.5, could be improved, but it still offers more functionality than Universal Information Services, which lacks sufficient reviews to gauge its campaign management capabilities.
- Reviewers mention that CisionOne's Ease of Use is rated at 7.6, indicating a user-friendly interface that simplifies navigation. In contrast, Universal Information Services does not have enough data to assess its usability, which may deter potential users looking for an intuitive experience.
- Users say that CisionOne's Quality of Support is rated at 8.1, suggesting a reliable support system for users. Conversely, Universal Information Services lacks sufficient reviews to evaluate its support quality, leaving users uncertain about the assistance they might receive.
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Pricing
Entry-Level Pricing
CisionOne
No pricing availableUniversal Information Services
No pricing availableFree Trial
CisionOne
No trial information availableUniversal Information Services
No trial information availableRatings
Meets Requirements
7.9
1,054
Not enough data
Ease of Use
7.6
1,057
Not enough data
Ease of Setup
7.8
387
Not enough data
Ease of Admin
8.0
352
Not enough data
Quality of Support
8.1
935
Not enough data
Has the product been a good partner in doing business?
8.3
368
Not enough data
Product Direction (% positive)
6.9
1,035
Not enough data
Features by Category
Social Analytics
7.2(won by default)
45
Not enough data
7.4(won by default)
50
Not enough data
7.5(won by default)
52
Not enough data
Feature Not Available
Not enough data
7.9(won by default)
23
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports & Dashboards
7.1(won by default)
48
Not enough data
7.7(won by default)
48
Not enough data
7.6(won by default)
47
Not enough data
Not enough data
Not enough data
Contact Management
7.5
12
Not enough data
7.1
11
Not enough data
6.7
10
Not enough data
7.2
12
Not enough data
PR Management
7.2
12
Not enough data
6.5
10
Not enough data
7.3
11
Not enough data
7.9
12
Not enough data
Workflow Automation
Feature Not Available
Not enough data
6.3
10
Not enough data
7.2
9
Not enough data
Feature Not Available
Not enough data
Media Channels
7.0
49
Not enough data
7.3
52
Not enough data
8.3
58
Not enough data
Geographic Coverage
7.8
54
Not enough data
8.1
56
Not enough data
7.7
44
Not enough data
Reporting
8.1
56
Not enough data
8.2
50
Not enough data
8.2
52
Not enough data
8.4
53
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Monitoring & Listening
7.1
57
Not enough data
6.9
46
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
6.0
53
Not enough data
6.5
57
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Database
8.0
294
Not enough data
7.7
226
Not enough data
7.4
195
Feature Not Available
Outreach
7.8
226
Not enough data
7.3
137
Not enough data
6.7
123
Not enough data
Reporting
7.5
215
Not enough data
Feature Not Available
Not enough data
7.3
168
Not enough data
User Rights/Roles
Feature Not Available
Feature Not Available
7.3
144
Not enough data
Categories
Categories
Shared Categories
CisionOne and Universal Information Services are categorized as Media Monitoring, Media and Influencer Targeting, and PR Analytics
Unique Categories
Universal Information Services has no unique categories
Reviews
Reviewers' Company Size
CisionOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Universal Information Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
37.5%
Marketing and Advertising
10.1%
Non-Profit Organization Management
4.2%
Higher Education
3.8%
Computer Software
3.0%
Other
41.4%
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Other
0%
Most Helpful Reviews
CisionOne
Most Helpful Favorable Review
Brandie A.
Verified User in Management Consulting
I started using viralheat back when they had a free version available online. I was using it for basic publishing, and keeping my customer base/followers (I run a small consulting company) informed and engaged. The product was fast, extremely easy to use,...
Most Helpful Critical Review
Claire C.
Verified User in Computer Software
Database is not up-to-date. Menus are lengthy and search offers you to specify criteria that it seems to not actually have data for, not to mention that you don't even know what some of them refer to. For example, when I export a list of coverage there are...
Universal Information Services
Most Helpful Favorable Review
Most Helpful Critical Review
Brandie A.
Verified User in Management Consulting
I started using viralheat back when they had a free version available online. I was using it for basic publishing, and keeping my customer base/followers (I run a small consulting company) informed and engaged. The product was fast, extremely easy to use,...
Claire C.
Verified User in Computer Software
Database is not up-to-date. Menus are lengthy and search offers you to specify criteria that it seems to not actually have data for, not to mention that you don't even know what some of them refer to. For example, when I export a list of coverage there are...
Discussions
Do you think the addition of a checkbox or bulleted list
2 comments
MK
If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. Read more
Languages
1 comment
Official Response from CisionOne
The text appears to be a list of language options or regional language variations. Here's the translation:
- US English
- UK English
- Canadian English
-...Read more
Cision Help Center/Knowledge Base
1 comment
Official Response from CisionOne
For additional information regarding the platform.Read more
Universal Information Services has no discussions with answers
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