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Compare CisionOne and Universal Information Services 
Featured Products
At a Glance
Market Segments
Small-Business (43.4% of reviews)
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
CisionOne
Star Rating
(1,240)3.9 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CisionOneUniversal Information Services
Star Rating
(17)0.0 out of 5
Market Segments
Not enough data
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Universal Information ServicesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CisionOne excels in providing comprehensive insights, making it easy to track performance and compare with competitors. Users appreciate how it highlights industry leaders and offers clear insights that help adjust strategies quickly based on real-time data.
- Users say that CisionOne serves as a one-stop shop for managing online brand presence and press activities. Features like connecting with reporters, receiving real-time alerts for tracked keywords, and tracking press release performance are particularly valued, showcasing its versatility.
- Reviewers mention that CisionOne has a strong support system, with many praising the excellent customer service and regular updates to features and training. This level of support contributes to a positive user experience, which is reflected in its higher overall ratings.
- According to verified reviews, CisionOne's implementation process is noted for being intuitive, with users highlighting the ease of setup and administration. This is a significant advantage for teams looking to get up and running quickly without extensive training.
- G2 reviewers indicate that Universal Information Services currently lacks recent positive feedback, which raises concerns about its user satisfaction and market presence. Without recent reviews, it's challenging to gauge its effectiveness or user experience compared to CisionOne.
- Users express that while CisionOne has a robust feature set and high satisfaction ratings, Universal Information Services has not yet demonstrated similar capabilities or user engagement, making it difficult for potential buyers to assess its value in the current market.
Pricing
Entry-Level Pricing
CisionOne
No pricing availableUniversal Information Services
No pricing availableFree Trial
CisionOne
No trial information availableUniversal Information Services
No trial information availableRatings
Meets Requirements
7.8
1,115
Not enough data
Ease of Use
7.6
1,118
Not enough data
Ease of Setup
7.7
445
Not enough data
Ease of Admin
8.0
367
Not enough data
Quality of Support
8.0
994
Not enough data
Has the product been a good partner in doing business?
8.2
384
Not enough data
Product Direction (% positive)
6.9
1,094
Not enough data
Features by Category
Social Analytics
7.0(won by default)
48
Not enough data
7.3(won by default)
53
Not enough data
7.4(won by default)
55
Not enough data
Feature Not Available
Not enough data
7.5(won by default)
26
Not enough data
5.0(won by default)
5
Not enough data
4.7(won by default)
5
Not enough data
Reports & Dashboards
7.0(won by default)
51
Not enough data
7.5(won by default)
51
Not enough data
7.4(won by default)
50
Not enough data
Feature Not Available
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contact Management
7.4
22
Not enough data
7.1
21
Not enough data
6.3
20
Not enough data
7.3
22
Not enough data
PR Management
7.1
21
Not enough data
6.5
20
Not enough data
7.1
20
Not enough data
7.8
22
Not enough data
Agentic AI - Regulatory Change Management
6.2
7
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
6.2
7
Not enough data
5.2
7
Not enough data
Workflow Automation
Feature Not Available
Not enough data
6.5
19
Not enough data
7.5
18
Not enough data
Feature Not Available
Not enough data
Media Channels
6.6
103
Not enough data
7.0
105
Not enough data
7.8
112
Not enough data
Geographic Coverage
7.4
107
Not enough data
7.8
109
Not enough data
7.2
97
Not enough data
Reporting
7.6
109
Not enough data
7.7
102
Not enough data
7.5
105
Not enough data
7.7
105
Not enough data
Agentic AI - Media Monitoring
4.8
38
Not enough data
4.7
37
Not enough data
4.8
38
Not enough data
4.8
38
Not enough data
4.6
38
Not enough data
Generative AI
4.8
48
Not enough data
4.9
47
Not enough data
Monitoring & Listening
7.0
63
Not enough data
6.7
52
Not enough data
6.8
10
Not enough data
8.2
10
Not enough data
6.3
10
Not enough data
6.0
10
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
5.9
59
Not enough data
6.5
63
Not enough data
7.3
10
Not enough data
6.8
10
Not enough data
Generative AI
4.7
25
Not enough data
4.7
25
Not enough data
Database
7.9
314
Not enough data
7.6
244
Not enough data
7.3
212
Feature Not Available
Outreach
7.7
244
Not enough data
7.1
154
Not enough data
6.4
140
Not enough data
Reporting
7.5
233
Not enough data
Feature Not Available
Not enough data
7.2
186
Not enough data
Agentic AI - Media and Influencer Targeting
4.2
10
Not enough data
4.8
10
Not enough data
4.5
10
Not enough data
5.0
10
Not enough data
4.3
9
Not enough data
User Rights/Roles
Feature Not Available
Feature Not Available
7.2
162
Not enough data
Categories
Categories
Shared Categories
CisionOne and Universal Information Services are categorized as Media Monitoring, Media and Influencer Targeting, and PR Analytics
Unique Categories
Universal Information Services has no unique categories
Reviews
Reviewers' Company Size
CisionOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Universal Information Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
36.7%
Marketing and Advertising
10.3%
Non-Profit Organization Management
4.2%
Higher Education
3.8%
Computer Software
3.0%
Other
41.9%
‐
‐
‐
‐
‐
Other
0%
Alternatives
Discussions
Do you think the addition of a checkbox or bulleted list
2 Comments
MK
If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. Read more
Languages
1 Comment
Official Response from CisionOne
US English, UK English, Canada English, French, German, Netherlands Dutch, French Canada (Coming
soon)Read more
Cision Help Center/Knowledge Base
1 Comment
Official Response from CisionOne
Visit http://help.cisiontraining.com/cision/ for additional information regarding the platform.Read more
Universal Information Services has no discussions with answers
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