Compare Chorus by ZoomInfo and Otter.ai 
At a Glance
Market Segments
Mid-Market (64.2% of reviews)
Small-Business (75.1% of reviews)
Entry-Level Pricing
No pricing available
$240.00 1 User Per Year
Chorus by ZoomInfo
Star Rating
(2,968)4.5 out of 5
Market Segments
Mid-Market (64.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Chorus by ZoomInfoOtter.ai
Star Rating
(290)4.3 out of 5
Market Segments
Small-Business (75.1% of reviews)
Entry-Level Pricing
$240.00 1 User Per Year
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chorus by ZoomInfo excels in Call Recording with a score of 9.3, while Otter.ai follows closely with a score of 9.1. Reviewers mention that the clarity and reliability of recordings in Chorus significantly enhance their meeting review process.
- Reviewers mention that Otter.ai shines in Speech-to-Text capabilities, scoring 8.8 compared to Chorus's 7.7. Users on G2 appreciate Otter.ai's accuracy in transcribing conversations, making it a preferred choice for those who prioritize transcription quality.
- Users say that Chorus by ZoomInfo offers superior Automated Note-Taking features with a score of 8.9, while Otter.ai scores 8.0. Reviewers highlight that Chorus's ability to generate actionable insights from meetings is a game-changer for sales teams.
- G2 users report that Otter.ai provides better Real-Time Transcription with a score of 8.6, compared to Chorus's 7.8. Users mention that this feature is particularly useful for live meetings, allowing for immediate access to notes.
- Reviewers mention that Chorus by ZoomInfo has a more robust Lead Qualification feature, scoring 8.0, while Otter.ai lags behind at 7.4. Users appreciate how Chorus integrates lead data into their sales processes, enhancing their follow-up strategies.
- Users report that both products have strong Integrations, but Chorus by ZoomInfo scores slightly higher at 8.7 compared to Otter.ai's 7.6. Reviewers say that the seamless integration with CRM tools in Chorus is a significant advantage for managing sales pipelines.
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Pricing
Entry-Level Pricing
Chorus by ZoomInfo
No pricing availableOtter.ai
Otter Business
$240.00
1 User Per Year
Boost Meeting Productivity and Collaboration with AI Meeting Notes
- Live AI Meeting Transcript with Live Meeting Summary
- Team Admin Workspace features: usage analytics, prioritized support
- Joins up to 3 concurrent virtual meetings to automatically write and share notes
Free Trial
Chorus by ZoomInfo
No trial information availableOtter.ai
Free Trial is available
Ratings
Meets Requirements
9.0
2,399
8.7
235
Ease of Use
8.9
2,397
9.1
238
Ease of Setup
8.7
236
9.1
137
Ease of Admin
8.6
219
8.5
53
Quality of Support
8.9
1,648
8.5
151
Has the product been a good partner in doing business?
9.0
214
8.3
48
Product Direction (% positive)
8.3
2,283
8.7
225
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
6.0
59
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Organization
Not enough data
Feature Not Available
Not enough data
8.4
59
Not enough data
Feature Not Available
Performance Analysis
Not enough data
6.6
60
Not enough data
6.8
59
Sales Analysis
Not enough data
5.9
57
Not enough data
Feature Not Available
Generative AI
Not enough data
8.0
55
Not enough data
8.5
54
Business Instant Messaging
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
8.3
5
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.7
5
Not enough data
8.3
6
Not enough data
8.7
5
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
9.3
1652
|
Verified
9.1
58
8.1
1430
|
Verified
8.5
57
8.3
1562
|
Verified
8.7
56
8.0
899
|
Verified
Feature Not Available
Agent Performance Management
8.4
955
|
Verified
7.7
44
7.7
1464
|
Verified
8.8
52
8.2
1298
|
Verified
8.7
51
Generative AI
8.9
50
8.7
50
Voice
Not enough data
8.5
113
Not enough data
8.0
122
Transcription
Not enough data
7.5
119
Not enough data
8.6
107
Not enough data
7.9
91
Not enough data
7.7
91
Editing
Not enough data
8.1
105
Not enough data
7.5
102
Not enough data
7.8
107
Not enough data
Feature Not Available
Integration
Not enough data
7.8
92
Not enough data
Feature Not Available
Not enough data
8.2
105
Not enough data
7.7
88
Not enough data
8.0
100
Meeting Prep - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Automation - AI Meeting Assistants
Not enough data
8.9
74
Not enough data
8.0
74
Not enough data
8.6
73
Meeting Insights - AI Meeting Assistants
Not enough data
7.9
71
Not enough data
7.4
71
Not enough data
8.6
74
Accessibility - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
8.6
74
Not enough data
Feature Not Available
Data Sourcing
8.4
108
Not enough data
9.0
138
Not enough data
8.6
103
Not enough data
8.7
129
Not enough data
8.5
113
Not enough data
Predictive Analytics
8.1
104
Not enough data
8.3
108
Not enough data
8.3
109
Not enough data
8.2
99
Not enough data
Sales Management
7.9
106
Not enough data
8.2
104
Not enough data
8.6
112
Not enough data
8.7
145
Not enough data
Training
8.7
1133
|
Verified
Not enough data
8.7
1119
|
Verified
Not enough data
8.4
896
|
Verified
Not enough data
9.1
1263
|
Verified
Not enough data
Feedback
9.0
1241
|
Verified
Not enough data
8.6
928
|
Verified
Not enough data
8.6
896
|
Verified
Not enough data
8.4
783
|
Verified
Not enough data
8.6
875
|
Verified
Not enough data
8.7
923
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Incentives
Feature Not Available
Not enough data
7.9
59
Not enough data
6.1
48
Not enough data
8.0
66
Not enough data
Personalization
8.0
63
Not enough data
7.4
61
|
Verified
Not enough data
8.2
72
|
Verified
Not enough data
7.7
58
|
Verified
Not enough data
Administrative
8.7
67
|
Verified
Not enough data
8.3
63
|
Verified
Not enough data
8.5
61
|
Verified
Not enough data
Categories
Categories
Shared Categories
Chorus by ZoomInfo and Otter.ai are categorized as Conversation Intelligence
Unique Categories
Chorus by ZoomInfo is categorized as Sales Coaching, Sales Analytics, and Sales Performance Management
Otter.ai is categorized as Transcription, Business Instant Messaging, AI Sales Assistant, Note-Taking Software, Voice Recognition, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Chorus by ZoomInfo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.3%
Information Technology and Services
18.5%
Marketing and Advertising
7.1%
Internet
5.3%
Financial Services
2.8%
Other
23.1%
Marketing and Advertising
14.6%
Computer Software
12.8%
Information Technology and Services
6.4%
Financial Services
6.0%
Higher Education
5.3%
Other
54.8%
Most Helpful Reviews
Chorus by ZoomInfo
Most Helpful Favorable Review
Lauren B.
Verified User in Marketing and Advertising
I like the detailed, searchable transcriptions that Chorus offers. Their detailed analytics into our team's calls are also beneficial. Chorus helps me keep track of my filler words, talk time, keyword search within meetings, and remember important questions...
Most Helpful Critical Review
Verified User in Computer Software
Product functionality is not where it should be to compete with Gong and Outreach, terrible customer relationship management.
Otter.ai
Most Helpful Favorable Review
Haris Khan K.
Verified User in Writing and Editing
Otter.ai is a great AI tool to transcribe audios and videos. Premium version is great, as it allows you to upload more audio minutes. Best part is the time stamping and accuacy of it. I have been using the premium version for a long time now and recent...
Most Helpful Critical Review
Verified User in Biotechnology
No Video replay! Otter is old technology, speech to text. It was great when it came out 5 years ago, but the products today have passed Otter by. Otter is great for transcription, but why use it when you can get transcription for free now from Google,...
Lauren B.
Verified User in Marketing and Advertising
I like the detailed, searchable transcriptions that Chorus offers. Their detailed analytics into our team's calls are also beneficial. Chorus helps me keep track of my filler words, talk time, keyword search within meetings, and remember important questions...
Haris Khan K.
Verified User in Writing and Editing
Otter.ai is a great AI tool to transcribe audios and videos. Premium version is great, as it allows you to upload more audio minutes. Best part is the time stamping and accuacy of it. I have been using the premium version for a long time now and recent...
Verified User in Computer Software
Product functionality is not where it should be to compete with Gong and Outreach, terrible customer relationship management.
Verified User in Biotechnology
No Video replay! Otter is old technology, speech to text. It was great when it came out 5 years ago, but the products today have passed Otter by. Otter is great for transcription, but why use it when you can get transcription for free now from Google,...
Discussions
What tools or software are your customers typically integrating Chorus with?
4 comments
RM
SalesforceRead more
What are the legal ramifications related to recording consent?
1 comment
JM
Please provide the text in the Unknown Language that you would like translated into English.Read more
How does Chorus.ai integrate with Salesforce.com?
1 comment
JM
The text you provided is in English. Could you please provide the text in the Unknown Language for translation?Read more
What does otter AI do?
2 comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
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