Introducing G2.ai, the future of software buying.Try now
Compare Chorus by ZoomInfo and Otter.ai 
Featured Products
At a Glance
Market Segments
Mid-Market (64.2% of reviews)
Small-Business (73.7% of reviews)
Entry-Level Pricing
Contact Us 1 Seats
Free 1 User
Chorus by ZoomInfo
Star Rating
(2,987)4.5 out of 5
Market Segments
Mid-Market (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Seats
Learn more about Chorus by ZoomInfoOtter.ai
Star Rating
(446)4.4 out of 5
Market Segments
Small-Business (73.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Chorus by ZoomInfo excels in providing actionable insights and coaching, which helps users refine their sales skills and manage client relationships more effectively. Users appreciate features like the ability to review call recordings and transcripts, which facilitate feedback and improvement.
- Users say that Otter.ai stands out for its ease of use and seamless integration with platforms like Google Meet and Zoom. Reviewers highlight its effectiveness as a note-taking and call transcription tool, making it particularly useful for creating detailed meeting minutes.
- According to verified reviews, Chorus by ZoomInfo has a higher overall satisfaction score, indicating that users feel more positively about their experience with the platform. This is reflected in feedback praising its conversation metrics, which help users gauge their speaking time during calls.
- Reviewers mention that while Otter.ai is praised for its quick setup and user-friendly interface, some users feel that it may not offer the same depth of analysis as Chorus by ZoomInfo, particularly in terms of sales coaching and actionable insights.
- Users highlight that Chorus by ZoomInfo provides robust call recording and analysis features, with many noting the importance of these tools in understanding customer interactions and improving sales strategies. This level of detail is less emphasized in Otter.ai's offerings.
- G2 reviewers indicate that while both products have strong support features, Chorus by ZoomInfo receives higher marks for the quality of support, with users appreciating the responsiveness and helpfulness of the support team when issues arise.
Pricing
Entry-Level Pricing
Chorus by ZoomInfo
Chorus
Contact Us
1 Seats
AI-powered conversation intelligence platform that records, transcribes, and analyzes sales calls and meetings to provide coaching insights, deal intelligence, and revenue visibility.
- Automatic call and meeting recording (phone, video, web conferencing)
- Email conversation capture and analysis
- AI-powered transcription and searchability
Otter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Free Trial
Chorus by ZoomInfo
No trial information availableOtter.ai
Free Trial is available
Ratings
Meets Requirements
9.0
2,417
8.7
374
Ease of Use
8.9
2,415
9.0
379
Ease of Setup
8.7
250
9.0
273
Ease of Admin
8.6
222
8.6
89
Quality of Support
8.9
1,663
8.4
240
Has the product been a good partner in doing business?
9.0
217
8.6
82
Product Direction (% positive)
8.3
2,301
8.8
363
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Organization
Not enough data
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Performance Analysis
Not enough data
6.6
68
Not enough data
6.8
67
Sales Analysis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
61
Not enough data
8.6
60
Agentic AI - AI Sales Assistant
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Generative AI - Business Instant Messaging
Not enough data
9.3
5
AI - Business Instant Messaging
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
9.3
1667
|
Verified
8.7
89
8.1
1443
|
Verified
8.3
88
8.3
1577
|
Verified
8.5
86
8.0
912
|
Verified
7.5
22
Agent Performance Management
8.4
969
|
Verified
7.7
74
7.7
1478
|
Verified
8.7
82
8.2
1312
|
Verified
8.6
81
Generative AI
8.7
65
8.7
78
Agentic AI - Conversation Intelligence
7.1
8
8.2
23
7.2
10
8.2
23
7.6
9
8.0
23
8.1
8
8.3
23
7.7
8
8.3
22
7.8
9
8.2
22
7.1
8
7.7
22
Voice
Not enough data
8.5
184
Not enough data
8.0
195
Transcription
Not enough data
7.7
192
Not enough data
8.7
179
Not enough data
7.9
157
Not enough data
7.3
159
Editing
Not enough data
8.1
171
Not enough data
Feature Not Available
Not enough data
7.9
175
Not enough data
Feature Not Available
Integration
Not enough data
7.9
156
Not enough data
7.6
52
Not enough data
8.3
168
Not enough data
7.8
149
Not enough data
8.0
159
Agentic AI - Transcription
Not enough data
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Meeting Prep - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Automation - AI Meeting Assistants
Not enough data
8.9
178
Not enough data
8.0
175
Not enough data
8.4
176
Meeting Insights - AI Meeting Assistants
Not enough data
8.0
169
Not enough data
7.7
169
Not enough data
8.7
174
Accessibility - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
8.6
171
Not enough data
Feature Not Available
Agentic AI - AI Meeting Assistants
Not enough data
8.3
84
Not enough data
7.9
83
Not enough data
7.9
86
Not enough data
8.0
83
Deployment & Integration - Voice Recognition
Not enough data
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Performance Optimization - Voice Recognition
Not enough data
8.0
17
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Security & Compliance - Voice Recognition
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Advanced AI & Biometric Features - Voice Recognition
Not enough data
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Agentic AI - Voice Recognition
Not enough data
8.4
15
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Feature Not Available
Not enough data
8.0
63
Not enough data
Feature Not Available
Not enough data
8.1
70
Not enough data
Personalization
8.1
67
Not enough data
7.6
65
|
Verified
Not enough data
8.3
77
|
Verified
Not enough data
7.8
62
|
Verified
Not enough data
Administrative
8.7
71
|
Verified
Not enough data
8.4
67
|
Verified
Not enough data
8.5
65
|
Verified
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.4
113
Not enough data
9.0
143
Not enough data
8.6
109
Not enough data
8.7
135
Not enough data
8.5
119
Not enough data
Predictive Analytics
8.1
109
Not enough data
8.3
115
Not enough data
8.3
115
Not enough data
8.2
106
Not enough data
Sales Management
7.9
111
Not enough data
8.2
109
Not enough data
8.6
118
Not enough data
8.7
151
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.7
1137
|
Verified
Not enough data
8.7
1123
|
Verified
Not enough data
8.4
900
|
Verified
Not enough data
9.1
1268
|
Verified
Not enough data
Feedback
9.0
1246
|
Verified
Not enough data
8.6
933
|
Verified
Not enough data
8.6
901
|
Verified
Not enough data
8.4
788
|
Verified
Not enough data
8.6
879
|
Verified
Not enough data
8.7
927
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.9
30
Not enough data
Agentic AI - Note-Taking Software
Not enough data
9.0
28
Action Item Detection - AI Note-taking Software
Not enough data
8.5
63
Not enough data
8.9
63
Automatic Transcription - AI Note-taking Software
Not enough data
8.7
65
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.3
61
Language & Accent Support - AI Note-taking Software
Not enough data
7.6
62
Multi-Platform Integration - AI Note-taking Software
Not enough data
7.8
63
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.1
59
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
63
Speaker Identification - AI Note-taking Software
Not enough data
7.9
65
Categories
Categories
Shared Categories
Chorus by ZoomInfo and Otter.ai are categorized as Conversation Intelligence
Unique Categories
Chorus by ZoomInfo is categorized as Sales Coaching, Sales Analytics, and Sales Performance Management
Otter.ai is categorized as Transcription, AI Note-Taking Software, Business Instant Messaging, AI Sales Assistant, Note-Taking Software, Voice Recognition, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Chorus by ZoomInfo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.3%
Information Technology and Services
18.5%
Marketing and Advertising
7.1%
Internet
5.2%
Financial Services
2.8%
Other
23.1%
Marketing and Advertising
11.4%
Computer Software
11.4%
Consulting
7.1%
Information Technology and Services
7.1%
Higher Education
5.0%
Other
58.1%
Discussions
What tools or software are your customers typically integrating Chorus with?
4 Comments
RM
SalesforceRead more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
