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At a Glance
Checkmate
Checkmate
Star Rating
(24)4.9 out of 5
Market Segments
Mid-Market (54.2% of reviews)
Information
Entry-Level Pricing
$170 10
Browse all 2 pricing plans
Xref
Xref
Star Rating
(407)4.6 out of 5
Market Segments
Enterprise (47.7% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Xref
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Xref excels in its "Ease of Use" with a score of 9.4, while Checkmate shines even brighter with a score of 9.7, indicating that users find Checkmate's interface more intuitive and user-friendly.
  • Reviewers mention that Xref's "Templates" feature scores 8.5, which is significantly lower than Checkmate's impressive 9.7, suggesting that Checkmate offers a more robust selection of customizable templates for users.
  • G2 users highlight that Checkmate's "Performance" is rated at 9.8, outperforming Xref's 9.1, which indicates that Checkmate may provide faster and more reliable service during peak usage times.
  • Users on G2 report that Xref has a solid "Quality of Support" rating of 9.3, but Checkmate surpasses this with a score of 9.5, suggesting that Checkmate may offer more responsive and effective customer support.
  • Reviewers say that Xref's "Integrations" score of 8.3 is a drawback compared to Checkmate's 7.9, indicating that while Xref has more integration options, Checkmate's integrations may not be as seamless or effective.
  • Users mention that both products are GDPR compliant with a score of 8.6, but Checkmate's "Security and Compliance" rating of 9.2 suggests it may offer more robust security features, which is a critical consideration for enterprises handling sensitive data.
Featured Products
Pricing
Entry-Level Pricing
Checkmate
Bundled Discount Options
$170
10
Browse all 2 pricing plans
Xref
No pricing available
Free Trial
Checkmate
Free Trial is available
Xref
No trial information available
Ratings
Meets Requirements
9.6
17
9.3
328
Ease of Use
9.7
17
9.4
333
Ease of Setup
9.4
6
9.2
157
Ease of Admin
9.7
6
9.1
156
Quality of Support
9.5
17
9.3
309
Has the product been a good partner in doing business?
10.0
6
9.4
154
Product Direction (% positive)
10.0
15
9.4
324
Features by Category
9.2
132
8.7
3,574
Platform Content
9.7
10
8.5
269
9.5
10
9.0
270
8.9
9
8.6
259
Platform Basics
9.3
9
8.8
260
9.0
10
8.3
222
9.8
10
9.1
277
Platform Additional Functionality
7.9
8
8.3
220
9.0
10
8.7
246
9.3
10
9.1
265
8.8
10
8.6
256
Platform Data
9.4
9
8.7
259
9.2
10
9.0
276
9.7
10
9.0
283
8.6
7
8.6
212
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Pre-Employment ScreeningHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Checkmate
Checkmate
Xref
Xref
Checkmate and Xref are categorized as Reference Check
Unique Categories
Checkmate
Checkmate has no unique categories
Xref
Xref has no unique categories
Reviews
Reviewers' Company Size
Checkmate
Checkmate
Small-Business(50 or fewer emp.)
25.0%
Mid-Market(51-1000 emp.)
54.2%
Enterprise(> 1000 emp.)
20.8%
Xref
Xref
Small-Business(50 or fewer emp.)
10.3%
Mid-Market(51-1000 emp.)
42.0%
Enterprise(> 1000 emp.)
47.7%
Reviewers' Industry
Checkmate
Checkmate
Staffing and Recruiting
16.7%
Information Technology and Services
16.7%
Computer Software
12.5%
Higher Education
8.3%
Food Production
8.3%
Other
37.5%
Xref
Xref
Staffing and Recruiting
12.3%
Hospital & Health Care
11.6%
Non-Profit Organization Management
5.5%
Information Technology and Services
5.0%
Financial Services
3.5%
Other
62.1%
Most Helpful Reviews
Checkmate
Checkmate
Most Helpful Favorable Review
Verified User
G
Verified User in Computer Software

It's easy to get started and run background checks/reference checks. There's not really much of a learning curve, it's pretty straight forward.

Most Helpful Critical Review
Miguel Angel M.
MM
Miguel Angel M.
Verified User in Staffing and Recruiting

nothing so far love their support team they are very responsive.

Xref
Xref
Most Helpful Favorable Review
JH
Jess H.
Verified User in Hospital & Health Care

We needed to set up new templates for specific roles. Reaching out to Xref for help on this was simple; they replied instantly and spent quite some time helping us set up the new templates in our recruitment system.

Most Helpful Critical Review
TH
Tweety H.
Verified User in Higher Education

In the overview page, not much information display. It will be better to have the Internal Ref table. Also it will be good if we are able to edit the candidate's contact details after the request is sent. In the Reference report, Note to candidate and Note...

Alternatives
Checkmate
Checkmate Alternatives
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VidCruiter
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Xref
Xref Alternatives
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Discussions
Checkmate
Checkmate Discussions
Monty the Mongoose crying
Checkmate has no discussions with answers
Xref
Xref Discussions
How is it possible to see if an employee has received and read an Xref invite?
2 comments
NA
I receive an email from XrefRead more
What is the best way to change a reference email that the "new hire" has submitted, in case they need support with that.
2 comments
Kylie Z.
KZ
What if the email address is the same except has some capitals??? I change it to include the capitals but when I save it reverts the email back to all lower...Read more
How does Xref collect references?
1 comment
X
The process of conducting a reference check with Xref starts when the employer submits a request by providing the candidate’s information - this takes just...Read more