- Home
- ...
- Human Services Software
- CharityTracker
- Salesforce Nonprofit Cloud
- CharityTracker-vs-Salesforce Nonprofit Cloud
Compare CharityTracker and Salesforce Nonprofit Cloud 
At a Glance
Market Segments
Small-Business (89.7% of reviews)
Small-Business (61.5% of reviews)
Entry-Level Pricing
$20.00 1 Users Per Month
No pricing available
CharityTracker
Star Rating
(337)4.6 out of 5
Market Segments
Small-Business (89.7% of reviews)
Entry-Level Pricing
$20.00 1 Users Per Month
Free Trial is available
Browse all 3 pricing plansSalesforce Nonprofit Cloud
Star Rating
(83)4.1 out of 5
Market Segments
Small-Business (61.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Salesforce Nonprofit CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Salesforce Nonprofit Cloud excels in its Reporting capabilities, scoring 9.0, which allows organizations to generate detailed insights into their operations. In contrast, CharityTracker's reporting score is lower at 8.3, indicating it may not provide the same depth of analysis.
- Users report that CharityTracker shines in Ease of Use with a score of 8.8, making it more accessible for users who may not be tech-savvy. Salesforce Nonprofit Cloud, with a score of 7.3, may require more training and adjustment for new users.
- G2 users highlight the Online Donation Portal of CharityTracker, which received an impressive score of 9.7, making it a strong choice for organizations focused on fundraising. Salesforce Nonprofit Cloud, while robust, does not match this specific feature's effectiveness.
- Users on G2 report that Salesforce Nonprofit Cloud offers superior Customization options with a score of 9.0, allowing organizations to tailor the software to their specific needs. CharityTracker, while functional, scored lower at 7.9, suggesting less flexibility.
- Reviewers mention that CharityTracker's Quality of Support is highly rated at 9.1, indicating responsive and helpful customer service. In comparison, Salesforce Nonprofit Cloud's support score of 7.5 suggests that users may experience longer wait times or less effective assistance.
- Users say that Salesforce Nonprofit Cloud's Automation features, scoring 8.7, provide significant efficiency in managing tasks and workflows. CharityTracker, while offering automation, scored lower at 7.3, which may limit its effectiveness in streamlining operations.
Featured Products
Sponsored
FreeWill
(18)
Fundraising
Visit Website
Sponsored
ToucanTech
(20)
Fundraising
Visit Website
Sponsored
WeGive Giving Platform
(1)
Fundraising
Visit Website
Pricing
Entry-Level Pricing
CharityTracker
Basic
$20.00
1 Users Per Month
CharityTracker's trusted case management basics such as client records, notes, assistance and reports.
- Easy Case Management
- Comprehensive Reports
- Bulletins & Alerts
Salesforce Nonprofit Cloud
No pricing availableFree Trial
CharityTracker
Free Trial is available
Salesforce Nonprofit Cloud
No trial information availableRatings
Meets Requirements
9.0
306
8.0
57
Ease of Use
8.8
315
7.3
58
Ease of Setup
8.8
171
6.3
38
Ease of Admin
8.9
173
6.8
39
Quality of Support
9.1
260
7.5
53
Has the product been a good partner in doing business?
9.1
176
7.9
42
Product Direction (% positive)
9.1
319
8.3
56
Features by Category
Administration
Not enough data
9.1
9
Not enough data
9.3
9
Not enough data
7.8
6
Not enough data
9.0
8
Fundraising
Not enough data
8.5
8
Not enough data
9.7
6
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
9.4
6
Not enough data
9.3
5
Data Collection
8.7
57
Not enough data
8.9
57
Not enough data
8.0
57
Not enough data
8.8
56
Not enough data
Platform Basics
8.3
226
9.0
8
8.0
192
8.5
8
8.8
227
9.2
8
Case Management
9.0
227
8.3
7
8.4
192
8.6
7
7.7
166
8.1
6
Platform Additional Functionality
8.4
185
8.8
8
8.0
191
8.1
6
Platform Data
8.7
225
8.5
8
8.6
221
9.3
7
Administration
Not enough data
8.3
9
Not enough data
7.7
8
Not enough data
8.0
9
Not enough data
7.1
7
Not enough data
8.9
9
Donor Management
Not enough data
8.1
8
Not enough data
8.1
7
Not enough data
8.1
9
Not enough data
7.1
7
Interoperability
Not enough data
8.3
6
Not enough data
8.6
7
Not enough data
8.3
7
Constituent Management
Not enough data
7.2
12
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
7.2
9
|
Verified
Marketing Automation
Not enough data
6.7
11
|
Verified
Not enough data
7.6
11
|
Verified
Not enough data
7.6
12
|
Verified
Not enough data
7.2
9
|
Verified
Workflow Automation
Not enough data
7.3
10
|
Verified
Not enough data
8.2
13
|
Verified
Not enough data
8.8
12
|
Verified
Reporting & Analytics
Not enough data
8.8
12
|
Verified
Not enough data
8.8
12
|
Verified
Not enough data
8.3
11
|
Verified
Integrations
Not enough data
7.6
9
|
Verified
Not enough data
7.3
11
|
Verified
Not enough data
7.3
10
|
Verified
Not enough data
7.3
8
|
Verified
Proposal Management
Not enough data
8.6
6
|
Verified
Not enough data
8.6
7
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
8.1
8
|
Verified
Fund Tracking
Not enough data
7.8
6
|
Verified
Not enough data
8.1
6
|
Verified
Not enough data
7.9
7
|
Verified
Impact & Outcomes
Not enough data
8.6
7
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
7.9
8
|
Verified
Grant Prospecting
Not enough data
8.1
6
|
Verified
Not enough data
8.3
5
|
Verified
Compliance
Not enough data
7.7
5
|
Verified
Not enough data
8.1
6
|
Verified
Integrations
Not enough data
8.3
5
|
Verified
Not enough data
8.6
7
|
Verified
Volunteer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement & Communication Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CharityTracker and Salesforce Nonprofit Cloud are categorized as Human Services
Unique Categories
CharityTracker is categorized as Patient Case Management
Salesforce Nonprofit Cloud is categorized as Grant Management, Volunteer Management, Donor Management, Nonprofit CRM, and Fundraising
Reviews
Reviewers' Company Size
CharityTracker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Nonprofit Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
51.4%
Religious Institutions
14.8%
Civic & Social Organization
9.4%
Individual & Family Services
8.8%
Human Resources
4.2%
Other
11.5%
Non-Profit Organization Management
57.7%
Hospital & Health Care
3.8%
Fund-Raising
3.8%
Education Management
3.8%
Information Technology and Services
2.6%
Other
28.2%
Most Helpful Reviews
CharityTracker
Most Helpful Favorable Review
Beth H.
Verified User in Non-Profit Organization Management
CharityTracker is extremely user friendly and the customer support is second to none.
Most Helpful Critical Review
Verified User in Non-Profit Organization Management
It constantly logs you out while in the middle of inputting information to HMIS.
Salesforce Nonprofit Cloud
Most Helpful Favorable Review
Mike P.
Verified User in Non-Profit Organization Management
Salesforce for NonProfits goes a long way to bridge the gap between Sales Cloud and the needs of non -profits. It is well thought out to provide a solid base for non-profits to get started with Salesforce, but does require additional configuration and/or...
Most Helpful Critical Review
Kaitlin M.
Verified User in Non-Profit Organization Management
It's crazy complicated to use. The fact that there are "certifications" offered and extensive paid trainings available is testimony to how complex Salesforce is and at times difficult to use for simple tasks. If it wasn't for the 10 free licenses that...
Beth H.
Verified User in Non-Profit Organization Management
CharityTracker is extremely user friendly and the customer support is second to none.
Mike P.
Verified User in Non-Profit Organization Management
Salesforce for NonProfits goes a long way to bridge the gap between Sales Cloud and the needs of non -profits. It is well thought out to provide a solid base for non-profits to get started with Salesforce, but does require additional configuration and/or...
Verified User in Non-Profit Organization Management
It constantly logs you out while in the middle of inputting information to HMIS.
Kaitlin M.
Verified User in Non-Profit Organization Management
It's crazy complicated to use. The fact that there are "certifications" offered and extensive paid trainings available is testimony to how complex Salesforce is and at times difficult to use for simple tasks. If it wasn't for the 10 free licenses that...
Alternatives
Discussions
Is there a volume discount?
2 comments
Official Response from CharityTracker
Yes. We offer volume discount pricing options for 5+ users. Let's set-up a time to chat or provide a demonstration to discuss further.Read more
Is CharityTracker web-based/hosted in the cloud?
1 comment
Official Response from CharityTracker
CharityTracker is web-based (hosted in the "cloud") and is securely available online via a web browser. There is no software to download.Read more
Can I import my existing data?
1 comment
Official Response from CharityTracker
Yes. Importing your existing database is possible. To ensure that the database is imported accurately, our technical team performs the import on your behalf....Read more
What's the next five year plan for Salesforce.org Nonprofit Cloud?
1 comment
AB
Exactinside’s intuitively designed Nonprofit Cloud Consultant Nonprofit-Cloud-Consultant exam questions provide you the most simple way to get your target...Read more
Do you think that Salesforce is a great tool but need a big improvement on its user interface?
1 comment
AB
Salesforce Classes in pune
Salesforce course in pune
Salesforce training in pune
Salesforce added native Backup and Restore feature
Salesforce has...Read more
How can Salesforce help non profits?
1 comment
RM
Salesforce is an integrated platform that helps nonprofits expand their impact across the world. Salesforce makes the job of nonprofits easier, making better...Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
