Compare Chanty and Rocket.Chat 
At a Glance
Market Segments
Small-Business (45.8% of reviews)
Mid-Market (50.5% of reviews)
Entry-Level Pricing
$0.00 Per Month
Free With One-Time Purchase
Chanty
Star Rating
(48)4.5 out of 5
Market Segments
Small-Business (45.8% of reviews)
Entry-Level Pricing
$0.00 Per Month
Browse all 2 pricing plansRocket.Chat
Star Rating
(333)4.2 out of 5
Market Segments
Mid-Market (50.5% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Rocket.Chat's "File Sharing" feature scores 8.6, while Chanty's excels with a score of 9.2, indicating that Chanty provides a more seamless experience for sharing files among team members.
- Reviewers mention that Chanty's "Ease of Setup" is rated at 9.6, significantly higher than Rocket.Chat's 8.2, suggesting that users find Chanty easier to implement and get started with.
- G2 users highlight that Chanty outperforms Rocket.Chat in "Quality of Support," with a score of 9.3 compared to Rocket.Chat's 8.0, indicating that users feel more supported when using Chanty.
- Users on G2 note that Rocket.Chat's "Web Application" is rated at 9.0, while Chanty's is slightly lower at 8.9, suggesting that Rocket.Chat may offer a more robust web experience for users who prefer browser-based access.
- Reviewers say that Chanty's "Mobile Application" scores 9.2, compared to Rocket.Chat's 7.8, indicating that Chanty provides a superior mobile experience, which is crucial for teams that rely on mobile communication.
- Users report that Rocket.Chat's "Integrations" score is 8.5, while Chanty shines with a score of 9.3, suggesting that Chanty offers a wider range of integrations with other tools, enhancing its usability in diverse workflows.
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Pricing
Entry-Level Pricing
Chanty
Free
$0.00
Per Month
Up to 5 team members
- Unlimited public and private chats
- One on one unlim calls
- 10 integrations
Rocket.Chat
Starter
Free
With One-Time Purchase
Everything small teams need to collaborate securely
- Up to 25 users
- Up to 100 monthly active contacts (Omnichannel)
- ALL PREMIUM CAPABILITIES, INCLUDING:
Free Trial
Chanty
No trial information availableRocket.Chat
Free Trial is available
Ratings
Meets Requirements
8.9
45
8.6
272
Ease of Use
9.2
45
8.7
279
Ease of Setup
9.6
13
8.2
124
Ease of Admin
9.2
6
8.3
118
Quality of Support
9.3
44
8.0
228
Has the product been a good partner in doing business?
8.9
6
8.2
106
Product Direction (% positive)
9.5
43
8.4
269
Features by Category
Business Instant Messaging
9.2
33
8.6
161
9.5
34
8.1
172
9.4
34
8.0
162
Business Instant Messaging
9.2
28
7.8
104
8.9
30
7.6
99
Business Instant Messaging
9.2
34
7.8
147
8.9
34
9.0
167
9.3
29
8.5
119
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.4
8
Not enough data
9.8
8
Not enough data
6.9
6
Not enough data
8.1
7
Not enough data
9.5
7
Not enough data
10.0
7
Not enough data
7.6
7
Not enough data
9.3
7
Collaboration Tools
Not enough data
8.5
23
|
Verified
Not enough data
8.3
15
Not enough data
8.5
11
Not enough data
9.1
16
|
Verified
Not enough data
8.9
11
|
Verified
Meeting Coordination
Not enough data
9.1
17
Not enough data
8.6
15
|
Verified
Not enough data
8.7
20
|
Verified
Not enough data
9.0
14
Software Type
Not enough data
8.0
21
|
Verified
Not enough data
9.3
15
|
Verified
Not enough data
8.9
19
|
Verified
Functionality
Not enough data
8.9
58
Not enough data
8.7
52
Not enough data
9.2
62
Support
Not enough data
8.7
56
Not enough data
8.7
59
Not enough data
8.7
52
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
8.7
106
|
Verified
Not enough data
8.3
120
|
Verified
Not enough data
8.1
77
|
Verified
Not enough data
8.5
107
|
Verified
Not enough data
8.7
47
Internal Use
Not enough data
8.0
107
|
Verified
Not enough data
8.7
92
|
Verified
Not enough data
8.1
79
|
Verified
Not enough data
8.4
77
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.7
81
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Frontline Worker Communication PlatformsHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Features - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chanty and Rocket.Chat are categorized as Business Instant Messaging
Unique Categories
Chanty is categorized as Frontline Worker Communication Platforms and Employee Engagement
Rocket.Chat is categorized as HIPAA Compliant Messaging, Communication Platform as a Service, Live Chat, Video Conferencing, and UCaaS Platforms
Reviews
Reviewers' Company Size
Chanty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.7%
Computer Software
14.6%
Religious Institutions
4.2%
Primary/Secondary Education
4.2%
Internet
4.2%
Other
56.3%
Information Technology and Services
22.9%
Computer Software
14.4%
Hospital & Health Care
4.4%
Marketing and Advertising
3.8%
Education Management
3.4%
Other
51.1%
Most Helpful Reviews
Chanty
Most Helpful Favorable Review
Alex S.
Verified User in Information Technology and Services
What I like best about Chanty is that it allows me to keep my conversations incl calls as well as track task progress all in one place. It helps to manage my job and communications a lot. Also I like wide integrations opportunities that allows you to have...
Most Helpful Critical Review
Jennifer H.
Verified User in Higher Education
Notification settings have never worked since I installed the product and I never could get assistance from the customer support, unfortunately. Add ons are not as robust as discord or slack.
Rocket.Chat
Most Helpful Favorable Review
Albert S.
Verified User in Biotechnology
Unlike Slack, Rocket.Chat allows us to use our own servers. This is great to prevent data breaches and data being stored in the cloud somewhere.
Most Helpful Critical Review
Glenn A.
Verified User in Marketing and Advertising
Rocket.Chat has a non-responsive customer service departments that refuses to work with paying customers. My rocket.chat server isn't communicating, and fails to send messages. I have three unanswered tickets raised with support dating back to December....
Alex S.
Verified User in Information Technology and Services
What I like best about Chanty is that it allows me to keep my conversations incl calls as well as track task progress all in one place. It helps to manage my job and communications a lot. Also I like wide integrations opportunities that allows you to have...
Albert S.
Verified User in Biotechnology
Unlike Slack, Rocket.Chat allows us to use our own servers. This is great to prevent data breaches and data being stored in the cloud somewhere.
Jennifer H.
Verified User in Higher Education
Notification settings have never worked since I installed the product and I never could get assistance from the customer support, unfortunately. Add ons are not as robust as discord or slack.
Glenn A.
Verified User in Marketing and Advertising
Rocket.Chat has a non-responsive customer service departments that refuses to work with paying customers. My rocket.chat server isn't communicating, and fails to send messages. I have three unanswered tickets raised with support dating back to December....
Discussions
Chanty has no discussions with answers
Is is possible to customize the REST Api of Rocket Chat?
2 comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 comments
AA
No. Not really.Read more
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 comments
JB
YES it could be reinstated , you will have to ask your company because it might be a case it was restricted and band from public comments.Read more
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