Customer support, collaboration with the Project Management team and approach to integrating with existing systems.
Not being able to edit values or text once fund requests have been approved. User Admin staff should be able to do this, rather than cancelling and re-submitting
It is the only PRM solution that is integrated with SFDC. It is a great face to the SFDC partner communities
the difficulty in upgrading, the fact that we need them to do significant changes and it often costs more $, also we had a horrible CSM before they finally assigned us to work with Shad Clark and so far he is great.
Customer support, collaboration with the Project Management team and approach to integrating with existing systems.
It is the only PRM solution that is integrated with SFDC. It is a great face to the SFDC partner communities
Not being able to edit values or text once fund requests have been approved. User Admin staff should be able to do this, rather than cancelling and re-submitting
the difficulty in upgrading, the fact that we need them to do significant changes and it often costs more $, also we had a horrible CSM before they finally assigned us to work with Shad Clark and so far he is great.