Compare Celonis and Tungsten Insight 
At a Glance
Market Segments
Enterprise (67.9% of reviews)
Enterprise (60.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Celonis
Star Rating
(285)4.5 out of 5
Market Segments
Enterprise (67.9% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CelonisTungsten Insight
Star Rating
(10)4.5 out of 5
Market Segments
Enterprise (60.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Tungsten InsightSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Celonis excels in Data Import with a score of 8.8, allowing for seamless integration of various data sources, while Tungsten Insight's data import capabilities are less emphasized, leading to a score that is not specified.
- Reviewers mention that Celonis offers a robust Process Library with a score of 8.4, which helps users easily access and utilize predefined processes, whereas Tungsten Insight's process management features are rated lower, indicating potential limitations in this area.
- G2 users highlight Celonis's superior Drill Down functionality, scoring an impressive 9.4, which allows for in-depth analysis of data, while Tungsten Insight does not provide a comparable feature, making it less effective for detailed reporting.
- Users on G2 appreciate Celonis's strong Multi-Device Data Visualization capabilities, scoring 8.9, which enhances accessibility and usability across different platforms, whereas Tungsten Insight's visualization options are not as versatile.
- Reviewers say that Celonis's Real-Time Process Analysis feature, rated at 8.7, provides immediate insights into operational efficiency, a critical advantage over Tungsten Insight, which lacks a similar level of real-time analytics.
- Users report that Celonis's Custom Analytics options, particularly in Custom KPIs and Custom Reports, score highly at 9.1 and 8.7 respectively, allowing for tailored insights, while Tungsten Insight does not offer the same level of customization, which may limit user flexibility.
Pricing
Entry-Level Pricing
Celonis
No pricing availableTungsten Insight
No pricing availableFree Trial
Celonis
Free Trial is available
Tungsten Insight
No trial information availableRatings
Meets Requirements
8.6
178
8.7
5
Ease of Use
8.7
180
8.7
5
Ease of Setup
8.0
125
Not enough data
Ease of Admin
8.2
111
Not enough data
Quality of Support
8.3
180
8.3
5
Has the product been a good partner in doing business?
8.9
111
Not enough data
Product Direction (% positive)
9.2
171
Not enough data
Features by Category
Data Management
Feature Not Available
Not enough data
8.8
31
Not enough data
8.7
32
Not enough data
Reporting Structure
8.4
30
Not enough data
8.4
30
Not enough data
8.4
30
Not enough data
Standard Analytics
8.8
31
Not enough data
8.6
30
Not enough data
Feature Not Available
Not enough data
9.4
29
Not enough data
Custom Analytics
9.2
33
Not enough data
9.1
31
Not enough data
8.7
30
Not enough data
Feature Not Available
Not enough data
8.5
10
Not enough data
Invoice Management
7.9
23
Not enough data
Feature Not Available
Not enough data
8.3
24
Not enough data
Invoice Processing
8.3
25
Not enough data
8.1
25
Not enough data
Feature Not Available
Not enough data
8.3
23
Not enough data
Analytics
8.8
29
Not enough data
8.6
26
Not enough data
8.7
29
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
27
Not enough data
Risk
8.6
30
Not enough data
8.3
28
Not enough data
8.5
25
Not enough data
Recovery
7.6
21
Not enough data
8.7
25
Not enough data
Audit
8.1
25
Not enough data
8.5
21
Not enough data
8.1
22
Not enough data
8.6
28
Not enough data
Fraud
8.0
25
Not enough data
8.3
26
Not enough data
8.8
27
Not enough data
Process Management
8.3
75
Not enough data
8.5
65
Not enough data
8.2
80
Not enough data
8.6
83
Not enough data
Process Analysis
8.7
80
Not enough data
8.2
78
Not enough data
8.7
85
Not enough data
Automation
7.9
67
Not enough data
8.2
65
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Reporting
7.6
7
Not enough data
8.3
8
Not enough data
8.3
10
Not enough data
Integrations
8.1
8
Not enough data
8.5
9
Not enough data
7.4
7
Not enough data
Transactions
7.8
9
Not enough data
8.2
12
Not enough data
7.6
12
Not enough data
Workflows
7.7
8
Not enough data
7.6
7
Not enough data
Data Sourcing
8.4
17
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.7
17
Not enough data
8.8
15
Not enough data
Predictive Analytics
8.1
15
Not enough data
7.8
15
Not enough data
7.9
17
Not enough data
7.8
16
Not enough data
Sales Management
8.3
16
Not enough data
8.1
14
Not enough data
8.9
15
Not enough data
8.2
16
Not enough data
ServiceNow Apps
8.6
6
Not enough data
8.1
6
Not enough data
Categories
Categories
Shared Categories
Celonis and Tungsten Insight are categorized as Process Mining and SAP Store
Unique Categories
Celonis is categorized as ServiceNow Store Apps, Sales Analytics, AP Automation, Accounts Receivable, and Financial Analysis
Tungsten Insight has no unique categories
Reviews
Reviewers' Company Size
Celonis
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tungsten Insight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.4%
Oil & Energy
8.0%
Pharmaceuticals
6.8%
Automotive
5.6%
Electrical/Electronic Manufacturing
4.8%
Other
64.3%
Information Technology and Services
50.0%
Investment Banking
10.0%
Information Services
10.0%
Food & Beverages
10.0%
Financial Services
10.0%
Other
10.0%
Most Helpful Reviews
Celonis
Most Helpful Favorable Review
Pascal P.
Verified User in Retail
Business processes in real-time in the system Easy access for business users Easy identification of process flaws
Most Helpful Critical Review
Pomil Bachan P.
Verified User in Accounting
Celonis (like any other discovery tool) is good a problem identification. However, there is no mechanism to know how to solve the problem. The isn't a great amount of help available online or via Celoni's online channels/support team to debug any issues.
Tungsten Insight
Most Helpful Favorable Review
Verified User in Investment Banking
Harnessing the Power of your Data always
Most Helpful Critical Review
Pascal P.
Verified User in Retail
Business processes in real-time in the system Easy access for business users Easy identification of process flaws
Verified User in Investment Banking
Harnessing the Power of your Data always
Pomil Bachan P.
Verified User in Accounting
Celonis (like any other discovery tool) is good a problem identification. However, there is no mechanism to know how to solve the problem. The isn't a great amount of help available online or via Celoni's online channels/support team to debug any issues.
Alternatives
Discussions
What is SAP Celonis?
2 comments
AD
A few years ago, SAP delivered the OEM-version of Celonis as a SAP Process Mining by Celonis. This version was tightly integrated with SAP. For example, SAP...Read more
Who is Celonis?
1 comment
Official Response from Celonis
Celonis is a software company which delivers an Intelligent Business System for customers to drive business transformation. It is built on a technology...Read more
Why is Celonis different?
1 comment
Official Response from Celonis
Celonis disrupted what had previously been a manual, time-consuming and expensive consulting-driven approach with its software that can rapidly produce...Read more
Tungsten Insight has no discussions with answers
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