Business processes in real-time in the system Easy access for business users Easy identification of process flaws
Celonis (like any other discovery tool) is good a problem identification. However, there is no mechanism to know how to solve the problem. The isn't a great amount of help available online or via Celoni's online channels/support team to debug any issues.
As with most tools in this space, the visual construction feature soon becomes difficult to manage and navigate. Planning is especially important not just from a requirements prespective but from a design view point as well.
Business processes in real-time in the system Easy access for business users Easy identification of process flaws
Celonis (like any other discovery tool) is good a problem identification. However, there is no mechanism to know how to solve the problem. The isn't a great amount of help available online or via Celoni's online channels/support team to debug any issues.
As with most tools in this space, the visual construction feature soon becomes difficult to manage and navigate. Planning is especially important not just from a requirements prespective but from a design view point as well.