Compare Celonis and mysmartautomation 
At a Glance
Market Segments
Enterprise (67.9% of reviews)
Mid-Market (52.0% of reviews)
Entry-Level Pricing
No pricing available
3500 euros/month unlimited process ( excluding build)
Celonis
Star Rating
(285)4.5 out of 5
Market Segments
Enterprise (67.9% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Celonismysmartautomation
Star Rating
(25)4.9 out of 5
Market Segments
Mid-Market (52.0% of reviews)
Entry-Level Pricing
3500 euros/month unlimited process ( excluding build)
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Celonis excels in Data Management, particularly in Data Import and Data Consolidation, both rated at 8.8. In contrast, mysmartautomation does not provide specific ratings for these features, which may indicate a lack of focus in this area.
- Reviewers mention that mysmartautomation shines in Ease of Use with a score of 9.7, significantly higher than Celonis's 8.7. Users appreciate the intuitive interface and streamlined processes that make it easier for teams to adopt and utilize the software effectively.
- G2 users highlight that Celonis has a robust Process Management feature with a score of 8.4, which includes a comprehensive Process Library. Users report that this allows for better tracking and optimization of workflows compared to mysmartautomation, which lacks detailed ratings in this area.
- Reviewers say that mysmartautomation offers superior Quality of Support, scoring 9.9, while Celonis scores 8.3. Users frequently mention the responsiveness and helpfulness of the support team, which enhances their overall experience with the software.
- Users on G2 report that Celonis provides a more extensive Reporting Structure, with consistent scores around 8.4 for Reporting Hierarchy, Report Templates, and Report Types. This comprehensive reporting capability is often cited as a key advantage for businesses needing detailed insights.
- Reviewers mention that mysmartautomation's Automation Building features, particularly in Custom Automation and Ease of Bot Creation, are user-friendly and effective, although specific ratings are not provided. This contrasts with Celonis, which has not highlighted these features as strongly in user reviews.
Pricing
Entry-Level Pricing
Celonis
No pricing availablemysmartautomation
end to end runtime 24/7
3500 euros/month
unlimited process ( excluding build)
end to end 24/7 automation a service ( agnostic on technology) with supervision, small evolutions <3 days, extranet, SLA and engagement on scalability
Free Trial
Celonis
Free Trial is available
mysmartautomation
Free Trial is available
Ratings
Meets Requirements
8.6
178
9.2
13
Ease of Use
8.7
180
9.7
13
Ease of Setup
8.0
125
Not enough data
Ease of Admin
8.2
111
Not enough data
Quality of Support
8.3
180
9.9
13
Has the product been a good partner in doing business?
8.9
111
Not enough data
Product Direction (% positive)
9.2
171
Not enough data
Features by Category
Data Management
Feature Not Available
Not enough data
8.8
31
Not enough data
8.7
32
Not enough data
Reporting Structure
8.4
30
Not enough data
8.4
30
Not enough data
8.4
30
Not enough data
Standard Analytics
8.8
31
Not enough data
8.6
30
Not enough data
Feature Not Available
Not enough data
9.4
29
Not enough data
Custom Analytics
9.2
33
Not enough data
9.1
31
Not enough data
8.7
30
Not enough data
Feature Not Available
Not enough data
8.5
10
Not enough data
Invoice Management
7.9
23
Not enough data
Feature Not Available
Not enough data
8.3
24
Not enough data
Invoice Processing
8.3
25
Not enough data
8.1
25
Not enough data
Feature Not Available
Not enough data
8.3
23
Not enough data
Analytics
8.8
29
Not enough data
8.6
26
Not enough data
8.7
29
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
27
Not enough data
Risk
8.6
30
Not enough data
8.3
28
Not enough data
8.5
25
Not enough data
Recovery
7.6
21
Not enough data
8.7
25
Not enough data
Audit
8.1
25
Not enough data
8.5
21
Not enough data
8.1
22
Not enough data
8.6
28
Not enough data
Fraud
8.0
25
Not enough data
8.3
26
Not enough data
8.8
27
Not enough data
Automation Building
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bot Management & Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligent Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
8.3
75
Not enough data
8.5
65
Not enough data
8.2
80
Not enough data
8.6
83
Not enough data
Process Analysis
8.7
80
Not enough data
8.2
78
Not enough data
8.7
85
Not enough data
Automation
7.9
67
Not enough data
8.2
65
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Reporting
7.6
7
Not enough data
8.3
8
Not enough data
8.3
10
Not enough data
Integrations
8.1
8
Not enough data
8.5
9
Not enough data
7.4
7
Not enough data
Transactions
7.8
9
Not enough data
8.2
12
Not enough data
7.6
12
Not enough data
Workflows
7.7
8
Not enough data
7.6
7
Not enough data
Data Sourcing
8.4
17
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.7
17
Not enough data
8.8
15
Not enough data
Predictive Analytics
8.1
15
Not enough data
7.8
15
Not enough data
7.9
17
Not enough data
7.8
16
Not enough data
Sales Management
8.3
16
Not enough data
8.1
14
Not enough data
8.9
15
Not enough data
8.2
16
Not enough data
ServiceNow Apps
8.6
6
Not enough data
8.1
6
Not enough data
Categories
Categories
Shared Categories
Celonis and mysmartautomation are categorized as Process Mining
Unique Categories
Celonis is categorized as ServiceNow Store Apps, Sales Analytics, AP Automation, Accounts Receivable, Financial Analysis, and SAP Store
mysmartautomation is categorized as Robotic Process Automation (RPA)
Reviews
Reviewers' Company Size
Celonis
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
mysmartautomation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.4%
Oil & Energy
8.0%
Pharmaceuticals
6.8%
Automotive
5.6%
Electrical/Electronic Manufacturing
4.8%
Other
64.3%
Information Technology and Services
12.0%
Financial Services
8.0%
Education Management
8.0%
Consumer Goods
8.0%
Accounting
8.0%
Other
56.0%
Most Helpful Reviews
Celonis
Most Helpful Favorable Review
Pascal P.
Verified User in Retail
Business processes in real-time in the system Easy access for business users Easy identification of process flaws
Most Helpful Critical Review
Pomil Bachan P.
Verified User in Accounting
Celonis (like any other discovery tool) is good a problem identification. However, there is no mechanism to know how to solve the problem. The isn't a great amount of help available online or via Celoni's online channels/support team to debug any issues.
mysmartautomation
Most Helpful Favorable Review
Verified User in Financial Services
A very userfriendly platform, simple and efficient. Also, a listening team and competent in their field
Most Helpful Critical Review
Pascal P.
Verified User in Retail
Business processes in real-time in the system Easy access for business users Easy identification of process flaws
Verified User in Financial Services
A very userfriendly platform, simple and efficient. Also, a listening team and competent in their field
Pomil Bachan P.
Verified User in Accounting
Celonis (like any other discovery tool) is good a problem identification. However, there is no mechanism to know how to solve the problem. The isn't a great amount of help available online or via Celoni's online channels/support team to debug any issues.
Alternatives
Discussions
What is SAP Celonis?
2 comments
AD
A few years ago, SAP delivered the OEM-version of Celonis as a SAP Process Mining by Celonis. This version was tightly integrated with SAP. For example, SAP...Read more
Who is Celonis?
1 comment
Official Response from Celonis
Celonis is a software company which delivers an Intelligent Business System for customers to drive business transformation. It is built on a technology...Read more
Why is Celonis different?
1 comment
Official Response from Celonis
Celonis disrupted what had previously been a manual, time-consuming and expensive consulting-driven approach with its software that can rapidly produce...Read more
mysmartautomation has no discussions with answers
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