Compare CCH® SureTax® Platform and Vertex 
- Users report that the CCH® SureTax® Platform has a lower ease of use rating (6.0) compared to Vertex (8.2), indicating that users may find Vertex more intuitive and user-friendly for everyday tasks.
- Reviewers mention that CCH® SureTax® Platform struggles with product direction, scoring only 2.2% positive, while Vertex shines in this area with a score of 7.9%, suggesting that Vertex is more aligned with user needs and future developments.
- G2 users highlight that CCH® SureTax® Platform has a strong performance in sales tax tracking (8.7), but Vertex excels in overall reporting capabilities, particularly in returns (9.0), making it a better choice for comprehensive tax reporting needs.
- Users on G2 report that CCH® SureTax® Platform has limitations in integrations (7.8), while Vertex offers a more robust integration experience, which is crucial for businesses looking to connect their tax software with other systems.
- Reviewers mention that the quality of support for CCH® SureTax® Platform is rated lower (6.3) compared to Vertex (7.7), indicating that users may have a better experience with customer service and support when using Vertex.
- Users say that while both platforms offer tax planning strategies, Vertex's higher ratings in ease of setup (8.0) and ease of administration (8.4) suggest that it may be easier for businesses to implement and manage compared to CCH® SureTax® Platform.
I like the ease of using the fill for forms. It is easy once you have a form to fill in the information.
It was not very clear what the actual product was. The demos and meetings had a lot of ambiguity in them and the team was not always capable of answering question on the spot. It felt as if the product was half baked. Ultimately, their sales team stopped...
Easy upstream of data, in our case from Oracle Cloud. Easy to configure and maintain by country. Nice dashboard. Good to leverage tax calculation engine for many countries.
Dashboard views - no details from the visuals. Reporting needs to be better. No alerts when there are errors on the returns. Customer Service/premium service teams are not helpful in resolving issues with data on returns. Several times leaving me to...
I like the ease of using the fill for forms. It is easy once you have a form to fill in the information.
Easy upstream of data, in our case from Oracle Cloud. Easy to configure and maintain by country. Nice dashboard. Good to leverage tax calculation engine for many countries.
It was not very clear what the actual product was. The demos and meetings had a lot of ambiguity in them and the team was not always capable of answering question on the spot. It felt as if the product was half baked. Ultimately, their sales team stopped...
Dashboard views - no details from the visuals. Reporting needs to be better. No alerts when there are errors on the returns. Customer Service/premium service teams are not helpful in resolving issues with data on returns. Several times leaving me to...
