Compare CASEpeer and Smokeball 
- Users report that Smokeball excels in its Document Management capabilities, with a score of 9.3, while CASEpeer trails behind at 8.0. Reviewers mention that Smokeball's centralized database and editing features make it easier to track changes and collaborate on legal documents.
- Reviewers mention that Smokeball's Time Tracking feature is highly rated at 9.2, significantly outperforming CASEpeer's score of 7.8. Users say that the intuitive interface and seamless integration with billing processes in Smokeball enhance productivity.
- G2 users highlight the superior Quality of Support provided by Smokeball, scoring 9.6 compared to CASEpeer's 9.4. Users report that Smokeball's support team is responsive and knowledgeable, which is crucial for small businesses navigating legal software.
- Users on G2 note that CASEpeer shines in Ease of Use, with a score of 9.5, while Smokeball scores slightly lower at 9.2. Reviewers mention that CASEpeer's user-friendly interface makes it easier for new users to adapt quickly.
- Reviewers mention that Smokeball's Automation features are particularly robust, scoring 9.0, which helps streamline repetitive tasks. In contrast, CASEpeer's automation capabilities are less emphasized, leading to a lower user satisfaction in this area.
- Users say that both platforms offer solid Cloud functionality, but Smokeball edges out with a score of 8.9 compared to CASEpeer's 8.3. Reviewers report that Smokeball's cloud features allow for better accessibility and collaboration across devices.
- Case and Contact Management
- Task Management
- Client Portal
- Invoicing
- Time & Expense Tracking
- Online Payments
I like that we can keep notes and documents. Also, attach pdf and emails. It helps me be organized with each case. My favorite is texting with clients. No more phone calls.
Nearly everything about the software seems mid-tier, other than the price (which the actual price is way too high). The value is not where it should be. The inability to customize with custom fields is very problematic. Most features they offer are...
I have found Smokeball very easy to use. It has allowed our office to easily "go remote" during the COVID-19 pandemic as all of our files are easily (and securely) accessible from anywhere. Additionally, whenever I have an issue or problem with...
The reporting features are not robust enough for our needs. They also have little to no CRM functionality and do not integrate with many other software providers. It is also cumbersome to replicate client matters and locate files for one client who has...
I like that we can keep notes and documents. Also, attach pdf and emails. It helps me be organized with each case. My favorite is texting with clients. No more phone calls.
I have found Smokeball very easy to use. It has allowed our office to easily "go remote" during the COVID-19 pandemic as all of our files are easily (and securely) accessible from anywhere. Additionally, whenever I have an issue or problem with...
Nearly everything about the software seems mid-tier, other than the price (which the actual price is way too high). The value is not where it should be. The inability to customize with custom fields is very problematic. Most features they offer are...
The reporting features are not robust enough for our needs. They also have little to no CRM functionality and do not integrate with many other software providers. It is also cumbersome to replicate client matters and locate files for one client who has...
