Compare CardConnect and Square Payments 
At a Glance
Market Segments
Small-Business (88.9% of reviews)
Small-Business (88.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CardConnect
Star Rating
(21)2.3 out of 5
Market Segments
Small-Business (88.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CardConnectSquare Payments
Star Rating
(154)4.6 out of 5
Market Segments
Small-Business (88.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Square PaymentsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CardConnect's "Quality of Support" is significantly lower at 4.9 compared to Square Payments' 8.7, indicating that users often struggle to get timely and effective assistance when issues arise.
- Reviewers mention that Square Payments excels in "Ease of Use" with a score of 9.6, while CardConnect lags behind at 5.6, suggesting that Square Payments offers a more intuitive interface for everyday transactions.
- G2 users highlight that CardConnect's "Dispute Resolution" score of 7.7 is less favorable than Square Payments' 9.1, which may lead to frustrations for users needing quick resolutions to payment disputes.
- Users on G2 emphasize that Square Payments provides superior "Payment Options," particularly with features like "Recurring Billing" and "Instant Payment," both scoring 9.6, which are essential for businesses with subscription models.
- Reviewers say that CardConnect's "Processing Fees" score of 7.2 is a drawback, as users often find Square Payments' fee structure to be more transparent and manageable, contributing to a better overall value perception.
- Users report that Square Payments' "Reporting/Dashboards" feature, scoring 9.4, offers more comprehensive analytics compared to CardConnect's offerings, allowing businesses to make data-driven decisions more effectively.
Pricing
Entry-Level Pricing
CardConnect
No pricing availableSquare Payments
No pricing availableFree Trial
CardConnect
No trial information availableSquare Payments
No trial information availableRatings
Meets Requirements
5.6
11
9.5
111
Ease of Use
5.6
12
9.6
112
Ease of Setup
7.3
8
9.1
38
Ease of Admin
7.5
8
9.2
36
Quality of Support
4.9
12
8.7
84
Has the product been a good partner in doing business?
6.7
9
9.1
36
Product Direction (% positive)
4.6
13
8.5
107
Features by Category
Payment Options
Not enough data
8.9
12
Not enough data
9.6
8
Not enough data
9.6
12
Not enough data
9.9
13
Not enough data
9.2
8
Not enough data
9.6
9
Not enough data
9.8
11
Not enough data
8.1
15
Not enough data
9.0
22
Administration
Not enough data
9.4
12
Not enough data
9.9
13
Not enough data
9.2
13
Not enough data
8.8
12
Not enough data
7.7
10
Not enough data
8.8
18
Not enough data
8.6
17
Not enough data
8.5
12
Security
Not enough data
9.0
7
Not enough data
9.8
9
Not enough data
9.5
7
Not enough data
9.7
10
Not enough data
9.3
23
Development
Not enough data
8.3
9
Not enough data
9.5
7
Not enough data
7.7
8
Not enough data
8.0
9
Platform
Not enough data
9.5
10
Not enough data
9.2
8
Not enough data
8.6
6
Not enough data
7.8
6
Not enough data
9.3
5
Not enough data
9.4
6
Not enough data
8.3
21
Not enough data
8.8
20
Payment Processing
Not enough data
9.2
40
Not enough data
9.6
46
Not enough data
9.6
42
Not enough data
9.1
31
Administration
Not enough data
8.8
40
Not enough data
8.6
29
Not enough data
7.2
43
Not enough data
9.0
36
Not enough data
8.8
18
Not enough data
8.6
17
Not enough data
8.5
12
Payment Options
Not enough data
8.1
15
Not enough data
9.0
22
Security
Not enough data
9.3
23
Platform
Not enough data
8.3
21
Not enough data
8.8
20
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Payment Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CardConnect and Square Payments are categorized as Payment Processing
Unique Categories
CardConnect has no unique categories
Square Payments is categorized as Contractor Payments and Payment Gateways
Reviews
Reviewers' Company Size
CardConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Square Payments
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
11.1%
Leisure, Travel & Tourism
11.1%
Transportation/Trucking/Railroad
5.6%
Retail
5.6%
Non-Profit Organization Management
5.6%
Other
61.1%
Food & Beverages
11.8%
Health, Wellness and Fitness
6.9%
Retail
6.3%
Non-Profit Organization Management
5.6%
Information Technology and Services
4.2%
Other
65.3%
Most Helpful Reviews
CardConnect
Most Helpful Favorable Review
Verified User in Construction
It has simple and easy to understand features. Pricing is easy to calculate
Most Helpful Critical Review
Gary S.
Verified User in Food Production
Dislike is a strong term. There are things that can indeed be improved upon. Transitioning over from a fully working processor with options to card connect with less options took more time than expected. Not having a simplified .Net API and requiring...
Square Payments
Most Helpful Favorable Review
Verified User in Marketing and Advertising
Great for e-commerce and small businesses. Offers competitive pricing compared to Stripe and PayPal. Plus, no monthly fees!
Most Helpful Critical Review
Brenda U.
Verified User in Accounting
It gets a little confusing with the API and set up if you're a newb
Verified User in Construction
It has simple and easy to understand features. Pricing is easy to calculate
Verified User in Marketing and Advertising
Great for e-commerce and small businesses. Offers competitive pricing compared to Stripe and PayPal. Plus, no monthly fees!
Gary S.
Verified User in Food Production
Dislike is a strong term. There are things that can indeed be improved upon. Transitioning over from a fully working processor with options to card connect with less options took more time than expected. Not having a simplified .Net API and requiring...
Brenda U.
Verified User in Accounting
It gets a little confusing with the API and set up if you're a newb
Alternatives
Discussions
CardConnect has no discussions with answers
Can i use Sqare internationally?
2 comments
HD
You can only use square internationally with cash payments, not card or tap-to-pay phone payments!Read more
Is Square software free?
2 comments
BC
Yes, for the base POS (Point-Of-Sale) system, you will still be subject to the percentage on every card transaction you may. There are additional systems by...Read more
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