Compare Capsule CRM and Floww.ai 
At a Glance
Market Segments
Small-Business (94.4% of reviews)
Enterprise (49.6% of reviews)
Entry-Level Pricing
$0.00 2 Users Per Month
No pricing available
Capsule CRM
Star Rating
(380)4.7 out of 5
Market Segments
Small-Business (94.4% of reviews)
Entry-Level Pricing
$0.00 2 Users Per Month
Free Trial is available
Browse all 5 pricing plansFloww.ai
Star Rating
(145)4.7 out of 5
Market Segments
Enterprise (49.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Floww.aiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Capsule CRM excels in Contact & Account Management with a score of 9.2, while Floww.ai offers a slightly higher score of 9.3, indicating that both products provide robust management features, but Floww.ai may have a slight edge in user experience.
- Reviewers mention that Floww.ai shines in Opportunity & Pipeline Management with a score of 9.4 compared to Capsule CRM's 8.8, suggesting that Floww.ai provides more effective tools for tracking sales opportunities and managing pipelines.
- G2 users highlight that Floww.ai's Lead Management capabilities are superior, scoring 9.4 against Capsule CRM's 8.8, which indicates that Floww.ai may offer more advanced features for nurturing and converting leads.
- Users on G2 report that Capsule CRM has a strong performance in Customer Support with a score of 9.4, while Floww.ai follows closely with 9.3, suggesting that both platforms provide reliable support, but Capsule CRM may have a slight advantage in user satisfaction.
- Reviewers say that Floww.ai's AI Text Generation feature stands out with a score of 9.2, while Capsule CRM lags behind at 6.9, indicating that Floww.ai leverages generative AI more effectively to enhance user productivity.
- Users report that Floww.ai offers better Customization options, scoring 9.3 compared to Capsule CRM's 8.2, which suggests that Floww.ai allows for more tailored solutions to meet specific business needs.
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Pricing
Entry-Level Pricing
Capsule CRM
Free
$0.00
2 Users Per Month
Our free CRM to help you get started with basic features for up to 2 users.
- 250 Contacts
- 25 Custom Fields
- 10 AI Content Assists
Floww.ai
No pricing availableFree Trial
Capsule CRM
Free Trial is available
Floww.ai
No trial information availableRatings
Meets Requirements
9.0
316
9.4
125
Ease of Use
9.4
335
9.5
131
Ease of Setup
9.3
224
9.7
18
Ease of Admin
9.5
143
9.6
17
Quality of Support
9.4
274
9.3
125
Has the product been a good partner in doing business?
9.5
139
9.5
16
Product Direction (% positive)
9.1
315
9.7
129
Features by Category
Sales Force Automation
9.1
271
|
Verified
9.3
84
Feature Not Available
9.2
79
8.8
269
|
Verified
9.4
82
9.1
273
|
Verified
9.4
83
7.3
218
9.2
79
8.3
242
|
Verified
9.4
83
7.4
215
9.1
78
7.4
211
9.1
78
8.1
233
|
Verified
9.2
80
Marketing Automation
7.7
228
8.8
88
Feature Not Available
9.1
86
8.8
252
|
Verified
9.4
95
Feature Not Available
9.2
87
Customer Support
8.6
240
|
Verified
9.2
101
8.2
228
9.1
102
8.3
233
9.3
101
7.5
213
9.2
96
7.9
209
9.1
97
Reporting & Analytics
7.9
241
|
Verified
9.3
86
8.5
251
|
Verified
9.5
88
7.9
227
|
Verified
9.3
78
Mobile & Social
7.3
211
|
Verified
8.9
91
Feature Not Available
8.9
90
8.3
223
|
Verified
9.4
97
Platform
8.3
230
|
Verified
9.3
94
8.5
227
|
Verified
9.3
95
8.7
231
|
Verified
9.3
96
7.5
201
|
Verified
9.1
88
6.7
189
|
Verified
9.1
92
7.5
210
|
Verified
9.1
86
9.4
237
|
Verified
9.2
93
7.4
205
9.1
82
Integration
8.1
227
|
Verified
8.8
99
7.8
220
|
Verified
9.0
100
7.6
204
|
Verified
9.0
92
Generative AI
6.9
176
Feature Not Available
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Capsule CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Floww.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
9.6%
Marketing and Advertising
9.1%
Information Technology and Services
8.8%
Financial Services
4.5%
Professional Training & Coaching
4.0%
Other
63.9%
Education Management
46.1%
E-Learning
34.0%
Higher Education
5.7%
Information Technology and Services
2.8%
Marketing and Advertising
2.1%
Other
9.2%
Most Helpful Reviews
Capsule CRM
Most Helpful Favorable Review
Callum H.
Verified User in Information Technology and Services
Being able to create a rich customer database which includes a detailed profile for each of the contacts and companies you come in contact with both via email and those you import from previous systems.
Most Helpful Critical Review
Thomas S.
Verified User in Accounting
What Capsule really needs, that in fairness it's competitors don't really have either, is real recommendations on how to get the best out of it's software. What do I really need to do to make using Capsule a success for my business
Floww.ai
Most Helpful Favorable Review
Rakesh N.
Verified User in E-Learning
In the fast-paced world of startups, our sales team needs to be able to experiment and adapt quickly. Floww.ai has been a breeze to set up and is incredibly flexible, fitting our needs perfectly. The APIs and Webhooks provided by floww.ai are a big plus,...
Most Helpful Critical Review
Pranav p.
Verified User in Information Technology and Services
remarks cannot be edited. showing too much options makes little bit of confusion.
Callum H.
Verified User in Information Technology and Services
Being able to create a rich customer database which includes a detailed profile for each of the contacts and companies you come in contact with both via email and those you import from previous systems.
Rakesh N.
Verified User in E-Learning
In the fast-paced world of startups, our sales team needs to be able to experiment and adapt quickly. Floww.ai has been a breeze to set up and is incredibly flexible, fitting our needs perfectly. The APIs and Webhooks provided by floww.ai are a big plus,...
Thomas S.
Verified User in Accounting
What Capsule really needs, that in fairness it's competitors don't really have either, is real recommendations on how to get the best out of it's software. What do I really need to do to make using Capsule a success for my business
Pranav p.
Verified User in Information Technology and Services
remarks cannot be edited. showing too much options makes little bit of confusion.
Alternatives
Discussions
What are the top 5 CRM systems?
1 comment
Official Response from Capsule CRM
Choosing the right CRM for your business is crucial as there is no one-size-fits-all solution. Each of the CRM systems mentioned comes with its own strengths...Read more
What is a case in Capsule CRM?
1 comment
Official Response from Capsule CRM
In Capsule, a "case" has been renamed to a "project." A project in Capsule refers to a structured and organized way to manage and track specific work or...Read more
What is Capsule CRM used for?
1 comment
Official Response from Capsule CRM
Capsule is used for managing and optimizing customer relationships. It serves as a powerful tool for salespeople, marketers, and business owners to...Read more
Floww.ai has no discussions with answers
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