Compare CallFire and PhoneBurner 
At a Glance
Market Segments
Small-Business (70.0% of reviews)
Small-Business (77.4% of reviews)
Entry-Level Pricing
5¢
Free Trial Per Month
CallFire
Star Rating
(84)4.4 out of 5
Market Segments
Small-Business (70.0% of reviews)
Entry-Level Pricing
5¢
Browse all 5 pricing plansPhoneBurner
Star Rating
(251)4.7 out of 5
Market Segments
Small-Business (77.4% of reviews)
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CallFire's Preview Dialing feature scores a solid 9.3, making it user-friendly for those who prefer to review information before making calls. In contrast, PhoneBurner excels with a Progressive Dialing score of 9.4, which allows for a more automated calling experience, enhancing efficiency for high-volume callers.
- Reviewers mention that CallFire's Quality of Support is rated at 8.9, which is commendable, but PhoneBurner outshines with a score of 9.6, indicating a more responsive and helpful support team, crucial for users needing immediate assistance.
- G2 users highlight that CallFire's Local Phone Numbers feature is rated at 9.0, which is beneficial for businesses wanting to establish a local presence. However, PhoneBurner offers a slightly better experience with a score of 9.1, making it a more attractive option for businesses focused on local outreach.
- Users on G2 report that CallFire's Call Recording feature is rated at 9.2, which is essential for training and quality assurance. PhoneBurner matches this with a score of 9.3, but users mention that PhoneBurner provides more advanced options for analyzing recorded calls, enhancing its utility.
- Reviewers say that CallFire's Campaign Analysis feature has a score of 8.3, which is decent but lacks some depth. In contrast, PhoneBurner’s analytics capabilities are rated higher, with users appreciating its Multi-Channel Call Attribution feature scoring 9.7, providing deeper insights into campaign performance.
- Users report that CallFire's Automation features, such as Voice Activity Detection and Voice Broadcast, both score 9.2, which is effective for outreach. However, PhoneBurner’s Automated Voicemails feature scores 9.6, indicating a more robust automation capability that can save users significant time.
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Pricing
Entry-Level Pricing
CallFire
PAY AS YOU GO
5¢
5¢ minutes/texts
- Optional Monthly Rentals
- $3.00 phone numbers
- $25 keywords
PhoneBurner
Free Trial
Free Trial
Per Month
Truly free trial, no credit card needed:
- Full-featured free trial
Free Trial
CallFire
No trial information availablePhoneBurner
Free Trial is available
Ratings
Meets Requirements
9.0
71
9.4
216
Ease of Use
8.6
72
9.3
217
Ease of Setup
8.7
46
9.1
112
Ease of Admin
9.1
46
9.2
78
Quality of Support
8.9
62
9.6
217
Has the product been a good partner in doing business?
9.3
45
9.5
75
Product Direction (% positive)
7.8
68
9.3
203
Features by Category
Dialing Options
Not enough data
9.3
146
|
Verified
Not enough data
9.3
131
|
Verified
Not enough data
Feature Not Available
Agent Tools
Not enough data
8.8
97
|
Verified
Feature Not Available
8.3
78
Not enough data
8.9
122
|
Verified
Not enough data
9.3
125
|
Verified
Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
84
|
Verified
Not enough data
9.0
105
Not enough data
8.5
103
|
Verified
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.1
9
|
Verified
Not enough data
8.3
9
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
7.4
9
Not enough data
7.2
9
Not enough data
8.3
12
Not enough data
7.8
9
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
6.0
7
|
Verified
Not enough data
Platform
8.3
6
|
Verified
Not enough data
8.1
8
Not enough data
8.1
6
|
Verified
Not enough data
Phone Number Management
9.0
32
Not enough data
9.1
16
Not enough data
8.9
15
Not enough data
Tracking
9.4
18
Not enough data
9.3
12
Not enough data
9.7
10
Not enough data
Analytics
8.9
29
Not enough data
9.3
32
Not enough data
8.5
16
Not enough data
Not enough data
Not enough data
Call Routing
8.9
19
Not enough data
9.0
21
Not enough data
9.4
11
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
9.1
105
Not enough data
8.8
93
Not enough data
9.3
106
Not enough data
9.4
85
Contacts
Not enough data
9.4
118
Not enough data
9.1
109
Not enough data
9.3
109
Insights
Not enough data
9.3
120
Not enough data
9.4
121
Not enough data
9.6
121
Not enough data
9.2
112
Not enough data
9.1
112
Analytics
Not enough data
Feature Not Available
Not enough data
8.8
37
Not enough data
8.8
36
Customizations
Not enough data
9.3
43
Not enough data
9.1
24
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
47
Generative AI
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
CallFire and PhoneBurner are categorized as Auto Dialer
Unique Categories
PhoneBurner is categorized as Outbound Call Tracking, Email Tracking, and Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
CallFire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PhoneBurner
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.3%
Non-Profit Organization Management
8.8%
Real Estate
7.5%
Education Management
6.3%
Insurance
5.0%
Other
56.3%
Financial Services
15.7%
Insurance
14.1%
Real Estate
10.5%
Marketing and Advertising
7.7%
Information Technology and Services
6.5%
Other
45.6%
Most Helpful Reviews
CallFire
Most Helpful Favorable Review
Molly G.
Verified User in Non-Profit Organization Management
Callfire is cost effective and easy to use. It is pretty simple to use on both the front and back ends, making it easy to train others on, and easy to administer. I also really like that you can choose different genres of music to listen to while dialing....
Most Helpful Critical Review
Rosalea P.
Verified User in Marketing and Advertising
Their interface is clunky and difficult to sort and manage large groups of phone numbers. Their call tracking data is unclear and doesn't play well with developer API.
PhoneBurner
Most Helpful Favorable Review
Steven F.
Verified User in Consulting
How straightforward it is to set up, automate, and go with.
Most Helpful Critical Review
Jim J.
Verified User in Broadcast Media
You have to pay for international calls in earn points they make it difficult to win the points
Molly G.
Verified User in Non-Profit Organization Management
Callfire is cost effective and easy to use. It is pretty simple to use on both the front and back ends, making it easy to train others on, and easy to administer. I also really like that you can choose different genres of music to listen to while dialing....
Steven F.
Verified User in Consulting
How straightforward it is to set up, automate, and go with.
Rosalea P.
Verified User in Marketing and Advertising
Their interface is clunky and difficult to sort and manage large groups of phone numbers. Their call tracking data is unclear and doesn't play well with developer API.
Jim J.
Verified User in Broadcast Media
You have to pay for international calls in earn points they make it difficult to win the points
Discussions
CallFire has no discussions with answers
What is a PhoneBurner?
2 comments
RL
Amazing sales tool for crushing dials. Set up is easy, customer service is amazing, and if your sale is worth enough bc a 200.00 per month phoneburner bill...Read more
How does PhoneBurner improve sales call productivity?
1 comment
LD
By allowing you to upload all your contacts into the program. It allows you to make dials consistently and effectively. Read more
How does PhoneBurner differ from other dialers?
1 comment
Official Response from PhoneBurner
PhoneBurner is 100% delay free. Unlike auto and predictive dialers, there's no awkward or off-putting pause. Conversations start naturally and contacts won't...Read more
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