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C2CRM
C2CRM
(60)
4.6 out of 5
C2CRM
By Clear C2, Inc.
Salesforce Sales Cloud
Salesforce Sales Cloud
(23,224)
4.4 out of 5
Salesforce Sales Cloud
By Salesforce
Optimized for quick response
At a Glance
C2CRM
C2CRM
Star Rating
(60)4.6 out of 5
Market Segments
Mid-Market (63.3% of reviews)
Information
Entry-Level Pricing
$37.00
Browse all 4 pricing plans
Salesforce Sales Cloud
Salesforce Sales Cloud
Star Rating
(23,224)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Information
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Salesforce Sales Cloud excels in Sales Force Automation, particularly in Opportunity & Pipeline Management with a score of 8.7, while C2CRM has a slightly lower score of 8.4 in the same category. Reviewers mention that Salesforce's robust features help streamline sales processes effectively.
  • Reviewers mention that C2CRM shines in Customer Support, achieving a score of 9.1 for its Customer Support Portal, compared to Salesforce's score of 8.1. Users on G2 appreciate the ease of access to support resources in C2CRM, making it a preferred choice for businesses needing reliable assistance.
  • G2 users highlight that C2CRM offers superior Ease of Use with a score of 9.1, while Salesforce Sales Cloud scores 8.1. Users report that C2CRM's intuitive interface allows for quicker onboarding and less training time for new users.
  • Users say that Salesforce Sales Cloud provides extensive Customization options, scoring 8.5, which allows businesses to tailor the platform to their specific needs. In contrast, C2CRM, while customizable, scores higher at 9.7, indicating a more flexible approach to user-defined configurations.
  • Reviewers mention that C2CRM's Quality of Support is exceptional, with a score of 9.5, significantly higher than Salesforce's 8.1. Users report that C2CRM's support team is responsive and knowledgeable, enhancing the overall user experience.
  • Users on G2 report that Salesforce Sales Cloud's Integration Capabilities are robust, particularly with its Salesforce Integration scoring 8.8, while C2CRM's integration options, although good, score lower at 8.5. Reviewers mention that Salesforce's extensive ecosystem of third-party applications provides a significant advantage for businesses looking to expand functionality.
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Pricing
Entry-Level Pricing
C2CRM
C2CRM Cloud-based Pricing - Core Package
$37.00
Browse all 4 pricing plans
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Browse all 4 pricing plans
Free Trial
C2CRM
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
9.3
48
8.8
13,080
Ease of Use
9.1
49
8.1
15,997
Ease of Setup
8.9
25
7.8
7,131
Ease of Admin
9.1
24
7.9
4,129
Quality of Support
9.5
48
8.1
11,371
Has the product been a good partner in doing business?
9.9
25
8.3
4,090
Product Direction (% positive)
10.0
46
8.2
12,759
Features by Category
CRMHide 36 FeaturesShow 36 Features
8.8
878
8.3
194,098
Sales Force Automation
9.1
39
|
Verified
8.8
9060
|
Verified
8.4
22
|
Verified
8.2
6012
|
Verified
8.4
35
|
Verified
8.7
8791
|
Verified
8.9
39
|
Verified
8.3
9050
|
Verified
7.8
28
|
Verified
8.0
6941
|
Verified
8.4
28
|
Verified
8.2
7234
|
Verified
8.1
27
|
Verified
8.0
6380
|
Verified
8.6
28
|
Verified
8.1
6277
|
Verified
8.5
29
|
Verified
8.3
7034
|
Verified
Marketing Automation
9.0
35
|
Verified
7.9
6297
|
Verified
8.9
32
|
Verified
8.1
6620
|
Verified
9.2
31
|
Verified
8.5
7640
|
Verified
8.5
26
|
Verified
7.9
5064
Customer Support
8.6
29
|
Verified
8.3
6447
|
Verified
9.1
30
|
Verified
8.1
6024
|
Verified
8.3
33
|
Verified
8.2
6420
|
Verified
8.1
24
|
Verified
8.0
5142
|
Verified
8.1
30
|
Verified
8.2
5635
|
Verified
Reporting & Analytics
8.5
38
|
Verified
8.5
8582
|
Verified
9.3
39
|
Verified
8.5
8768
|
Verified
8.7
28
|
Verified
8.2
7080
|
Verified
Mobile & Social
8.3
19
|
Verified
7.9
5276
|
Verified
Feature Not Available
7.8
4909
|
Verified
8.7
27
|
Verified
7.7
5755
|
Verified
Platform
9.7
23
|
Verified
8.5
3243
|
Verified
9.1
21
|
Verified
8.5
3250
|
Verified
8.7
22
|
Verified
8.6
3276
|
Verified
9.4
11
|
Verified
8.3
2559
|
Verified
9.2
13
|
Verified
8.5
2833
|
Verified
8.7
18
|
Verified
8.1
2863
|
Verified
8.6
22
|
Verified
8.7
3261
|
Verified
9.3
15
|
Verified
8.1
2703
Integration
9.4
21
|
Verified
8.5
2303
|
Verified
9.6
16
8.5
2760
|
Verified
Not enough data
8.5
2609
|
Verified
Generative AI
Not enough data
Feature Not Available
Email MarketingHide 22 FeaturesShow 22 Features
8.1
112
Not enough data
Email Marketing
8.3
9
Not enough data
8.1
9
Not enough data
8.7
10
Not enough data
7.3
10
Not enough data
8.3
10
Not enough data
7.8
10
Not enough data
7.0
9
Not enough data
8.1
9
Not enough data
8.1
7
Not enough data
Reporting & Analytics
Feature Not Available
Not enough data
7.5
8
Not enough data
Platform
8.1
6
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Integration
8.7
5
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Help DeskHide 21 FeaturesShow 21 Features
6.8
62
Not enough data
Ticket and Case Management
5.7
7
|
Verified
Not enough data
5.5
7
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
6.2
7
|
Verified
Not enough data
7.1
7
Not enough data
6.4
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Communication Channels
7.2
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead GenerationHide 5 FeaturesShow 5 Features
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Sales AssistantHide 13 FeaturesShow 13 Features
Not enough data
8.7
2,971
Lead Facilitation
Not enough data
8.6
235
Not enough data
8.8
255
Not enough data
8.8
277
Not enough data
8.6
254
Organization
Not enough data
9.0
313
Not enough data
8.8
305
Not enough data
8.8
299
Performance Analysis
Not enough data
8.4
249
Not enough data
8.8
270
Sales Analysis
Not enough data
8.4
250
Not enough data
8.8
264
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Sales EngagementHide 18 FeaturesShow 18 Features
Not enough data
8.3
5,985
Integrated Workflows
Not enough data
8.6
398
Not enough data
8.5
388
Not enough data
8.0
347
Not enough data
8.0
342
Not enough data
8.8
397
Not enough data
8.4
346
Not enough data
8.6
361
Repeatability and Reportability
Not enough data
8.4
362
Not enough data
8.7
381
Not enough data
8.7
377
Not enough data
8.3
364
Not enough data
7.6
298
AI and Automation
Not enough data
8.5
344
Not enough data
8.3
353
Not enough data
8.2
313
Not enough data
7.9
316
Not enough data
7.7
298
Generative AI
Not enough data
Feature Not Available
Conversation IntelligenceHide 8 FeaturesShow 8 Features
Not enough data
8.6
790
Call Analytics
Not enough data
8.6
111
Not enough data
8.5
115
Not enough data
8.6
110
Not enough data
8.8
110
Agent Performance Management
Not enough data
8.6
120
Not enough data
8.5
104
Not enough data
8.7
120
Generative AI
Not enough data
Feature Not Available
Revenue Operations & Intelligence (RO&I)Hide 18 FeaturesShow 18 Features
Not enough data
8.1
393
Revenue Sourcing and Forecasting
Not enough data
8.0
23
Not enough data
7.9
23
Not enough data
8.5
23
Not enough data
8.6
23
Not enough data
8.3
23
Not enough data
8.1
18
Not enough data
8.0
18
CRM Data Enrichment
Not enough data
8.1
24
Not enough data
8.4
23
Not enough data
8.1
22
Not enough data
7.8
24
Not enough data
8.5
18
Account Management
Not enough data
7.8
24
Not enough data
7.8
24
Not enough data
7.6
24
Not enough data
8.3
23
Not enough data
8.2
18
Not enough data
8.1
18
Online Form BuilderHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business SchedulingHide 11 FeaturesShow 11 Features
Not enough data
8.2
1,236
Integrations
Not enough data
8.0
113
Not enough data
8.4
114
Not enough data
8.0
114
Not enough data
7.9
111
Not enough data
8.8
114
Branding & Customizatio
Not enough data
8.0
109
Not enough data
8.1
113
Not enough data
8.3
110
Automatic Rules & Configurations
Not enough data
8.2
111
Not enough data
8.2
112
Not enough data
7.8
115
Sales Acceleration PlatformsHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Sales PlanningHide 12 FeaturesShow 12 Features
Not enough data
8.4
1,145
Sales Performance Features - Sales Planning
Not enough data
8.4
99
Not enough data
8.4
91
Not enough data
8.4
96
Not enough data
8.7
96
Not enough data
8.5
95
Not enough data
8.8
94
Not enough data
8.1
92
Territory Management - Sales Planning
Not enough data
8.7
93
Not enough data
8.5
98
Quota & Capacity Management - Sales Planning
Not enough data
8.3
94
Not enough data
8.3
102
Not enough data
8.2
95
Sales AnalyticsHide 13 FeaturesShow 13 Features
Not enough data
8.5
10,879
Data Sourcing
Not enough data
8.5
849
Not enough data
8.7
880
Not enough data
8.3
784
Not enough data
8.7
910
Not enough data
8.6
846
Predictive Analytics
Not enough data
8.4
826
Not enough data
8.6
842
Not enough data
8.1
741
Not enough data
8.3
783
Sales Management
Not enough data
8.7
872
Not enough data
8.1
748
Not enough data
8.6
865
Not enough data
8.8
933
Sales EnablementHide 12 FeaturesShow 12 Features
Not enough data
8.1
2,981
Content Management
Not enough data
8.3
302
Not enough data
8.1
292
Not enough data
8.2
277
Not enough data
8.5
269
Not enough data
8.2
287
Analytics
Not enough data
8.7
293
Not enough data
8.4
292
Not enough data
8.4
176
Not enough data
8.3
301
Presentation
Not enough data
7.3
167
Not enough data
7.3
167
Not enough data
7.2
158
Sales CoachingHide 12 FeaturesShow 12 Features
Not enough data
8.6
2,201
Training
Not enough data
8.7
228
Not enough data
8.8
221
Not enough data
8.4
181
Not enough data
8.4
217
Feedback
Not enough data
8.7
209
Not enough data
8.6
206
Not enough data
8.5
187
Not enough data
8.6
176
Not enough data
8.8
201
Not enough data
8.8
201
Not enough data
8.6
174
Generative AI
Not enough data
Feature Not Available
Lead ScoringHide 10 FeaturesShow 10 Features
Not enough data
8.7
3,603
Attribution
Not enough data
8.8
369
Not enough data
8.9
373
Not enough data
8.6
355
Discovery
Not enough data
8.9
376
Not enough data
8.6
371
Not enough data
8.6
352
Management
Not enough data
8.5
342
Not enough data
8.7
361
Platform
Not enough data
8.6
352
Not enough data
8.6
352
Outbound Call TrackingHide 12 FeaturesShow 12 Features
Not enough data
8.7
1,577
Calling
Not enough data
8.7
131
Not enough data
8.5
125
Not enough data
8.8
134
Not enough data
8.8
130
Contacts
Not enough data
8.8
127
Not enough data
8.6
129
Not enough data
8.8
131
Insights
Not enough data
9.0
135
Not enough data
8.7
133
Not enough data
8.3
129
Not enough data
8.5
139
Not enough data
8.4
134
Email TrackingHide 9 FeaturesShow 9 Features
Not enough data
8.4
4,022
Analytics
Not enough data
8.2
479
Not enough data
8.4
487
Not enough data
8.3
501
Customizations
Not enough data
8.7
531
Not enough data
8.5
499
Not enough data
8.6
536
Not enough data
8.3
481
Not enough data
8.4
508
Generative AI
Not enough data
Feature Not Available
Sales Performance ManagementHide 11 FeaturesShow 11 Features
Not enough data
8.5
4,509
Incentives
Not enough data
8.1
332
Not enough data
8.4
399
Not enough data
7.9
335
Not enough data
8.6
412
Personalization
Not enough data
8.6
374
Not enough data
8.8
454
Not enough data
8.9
484
Not enough data
8.6
432
Administrative
Not enough data
8.7
457
Not enough data
8.5
423
Not enough data
8.3
407
Categories
Categories
Shared Categories
C2CRM
C2CRM
Salesforce Sales Cloud
Salesforce Sales Cloud
C2CRM and Salesforce Sales Cloud are categorized as CRM
Unique Categories
C2CRM
C2CRM is categorized as Help Desk, Email Marketing, and Online Form Builder
Salesforce Sales Cloud
Reviews
Reviewers' Company Size
C2CRM
C2CRM
Small-Business(50 or fewer emp.)
25.0%
Mid-Market(51-1000 emp.)
63.3%
Enterprise(> 1000 emp.)
11.7%
Salesforce Sales Cloud
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
20.8%
Mid-Market(51-1000 emp.)
45.9%
Enterprise(> 1000 emp.)
33.4%
Reviewers' Industry
C2CRM
C2CRM
Telecommunications
10.0%
Hospital & Health Care
8.3%
Mechanical or Industrial Engineering
5.0%
Information Technology and Services
5.0%
Consumer Goods
5.0%
Other
66.7%
Salesforce Sales Cloud
Salesforce Sales Cloud
Computer Software
14.0%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Most Helpful Reviews
C2CRM
C2CRM
Most Helpful Favorable Review
Verified User
G
Verified User in Accounting

User friendly, Solving business needs, helps to easy the daily works

Most Helpful Critical Review
Verified User
G
Verified User in Research

It's not very user-friendly. I had a difficult time learning how to create reports, and the reports are difficult to edit later on.

Salesforce Sales Cloud
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
AN
Ashlly N.
Verified User

Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...

Most Helpful Critical Review
Cristi H.
CH
Cristi H.
Verified User in Marketing and Advertising

The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...

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Outreach
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Discussions
C2CRM
C2CRM Discussions
What Industries do you focus on?
2 comments
Official Response from C2CRM
The majority of our customers over the past 20 years has been with manufacturers. We know this industry very well. However, we have customers covering almost...Read more
Does C2CRM Integrate with Outlook?
1 comment
Official Response from C2CRM
Yes! C2 Integrates to Outlook and is included in our CorePackage ($37/per user/per month). ClearC2 systems have advanced bi-directional integration with MS...Read more
Which ERP Systems do you Integrate with?
1 comment
Official Response from C2CRM
Over the past 20years we have integrated C2 to all kinds of systems and ERP applications. We have created different templates work with our customers and get...Read more
See all discussions
Salesforce Sales Cloud
Salesforce Sales Cloud Discussions
When do you need a CRM?
11 comments
Mohammad Fahad A.
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post! Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
Anamika S.
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
Manoj M.
MM
1. Customer Management 2. Employee Day-to-Day Activity Tracking 3. Automated Workflow 4. Validated Workflow 5. Can Integrate Multiple Systems 6....Read more
See all discussions
Ask C2CRM a QuestionContact C2CRM
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