Compare Bugzilla and Trac 
- Reviewers mention that Bugzilla excels in its bug reporting capabilities, particularly with features like "User Reports & Feedback" scoring 7.7, while Trac falls short with a lower score in this area, indicating a less robust feedback mechanism.
- Users report that Bugzilla's "Bug History" feature, rated at 8.2, provides comprehensive tracking of issues over time, which is crucial for teams needing to understand the lifecycle of bugs, whereas Trac's capabilities in this regard are not as strong.
- G2 users highlight that Bugzilla's "Analytics" feature, with a score of 7.3, offers valuable insights into bug trends and team performance, while Trac's analytics features are perceived as limited, making it harder for teams to derive actionable insights.
- Users on G2 note that Bugzilla's ease of use, rated at 7.6, is significantly higher than Trac's 5.0, suggesting that teams may find Bugzilla more intuitive and user-friendly, which can lead to quicker adoption and less training time.
- Reviewers say that Bugzilla's quality of support, rated at 7.1, is generally better than Trac's 6.3, indicating that users may have a more positive experience when seeking help or troubleshooting issues with Bugzilla.
- Users report that Bugzilla's product direction, with a positive score of 7.0, suggests a commitment to ongoing improvement and feature development, while Trac's low score of 1.3 raises concerns about its future viability and updates.
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A great tool for tracking Bugs in your software/firmware Many large companies use this as there standard tool. Great for logging, escilation and tracking
The interface is very clunky, it can be slow and it is difficult to manage and group tickets as well as project groups past the top level. It is not very intuitive and the searches are difficult to manage at times. Often there are conflicting search...
It gives a list of all bugs assigned to a user.
Trac looks, smells and acts like an engineering project. 10 years ago it looked like a 5 year old web interface. Today it's screaming not for a face lift, but a complete UI overhaul. (Apache Bloodhound?) It's far too easy to make a mistake with the...
A great tool for tracking Bugs in your software/firmware Many large companies use this as there standard tool. Great for logging, escilation and tracking
It gives a list of all bugs assigned to a user.
The interface is very clunky, it can be slow and it is difficult to manage and group tickets as well as project groups past the top level. It is not very intuitive and the searches are difficult to manage at times. Often there are conflicting search...
Trac looks, smells and acts like an engineering project. 10 years ago it looked like a 5 year old web interface. Today it's screaming not for a face lift, but a complete UI overhaul. (Apache Bloodhound?) It's far too easy to make a mistake with the...
