Weak support with third party tools and low integration is making it fade. However a large community always has answers to your questions, but some questions still goes unanswered.
I think that Bugzilla has a very defined purpose, and many users and companies are looking for tools that can handle multiple tasks. I think integrations are also an issue, and I would add that having to host the product might be a deterrent. Many companies are looking for SaaS-type products that they don't have to manage and that integrate with their existing products natively.
But for those that use Bugzilla, it is still a viable product for enterprise bug tracking in hardware and software environments.
Bugzilla is a "Defect Tracking System" or "Bug-Tracking System". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. Most c
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